Jobs
>
New York City

    Manager, Technical Account Management - New York, United States - Wiz, Inc.

    Wiz, Inc.
    Wiz, Inc. New York, United States

    1 week ago

    Default job background
    Description
    Summary


    As a Manager of Technical Account Management, you will be responsible for ensuring the success and satisfaction of Wiz customers in your region.

    You will oversee a team of highly skilled Technical Account Managers "TAMs"


    Technical expertise, customer-facing experience, and strong leadership skills will be essential in addressing both the technical and business requirements of the role.

    TAMs serve as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering, and Support for a cohesive customer experience.


    Join Wiz as a Manager, Technical Account Management to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

    What you'll do

    Lead, mentor, and motivate a team of TAMs. Provide the team with technical and strategic guidance to ensure delivery of exceptional service to customers in your region.

    Collaborate with Operations, Sales, Renewals, and Marketing teams on strategic account plans to help drive customer retention and growth.

    Program management account escalations to ensure timeline and well-coordinated resolution.

    Maintain up-to-date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

    Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives. Measure customers' achievement of these key performance indicators and report those both internally and externally.

    Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.

    Advocate for customer needs across various departments (product management, support, ...). Offer insights regarding the availability of new features in Wiz. Program manage account escalations effectively.

    What you'll bring

    7+ years of experience as a TAM, Solutions Engineer, or a related customer-facing technical role.

    3+ years of experience managing technical customer-facing teams.


    Practical understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.

    Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.

    Proven track record of mentoring and managing high-performing technical teams.

    Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.

    B.S. in Computer Science, Engineering, or similar field, or equivalent experience.

    #J-18808-Ljbffr
  • Epsilon

    Account Manager

    13 hours ago

    Epsilon New York, United States

    The Account Manager provides our marketing clients with exceptional service by developing and executing personalized messaging and creative strategies to achieve client business objectives. The Account Manager is also accountable for maintaining and optimizing client revenue in a ...

  • PDX

    Account Manager

    13 hours ago

    PDX New York, United States

    **Company Description** · A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our client ...

  • WebMD

    Account Manager

    6 days ago

    WebMD Newark, United States

    **WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any ot ...

  • Global Healthcare IT

    Account Manager

    1 week ago

    Global Healthcare IT New York, United States

    Overview: · **Key Responsibilities** · **Sales**: · - Update client on new product offerings and market trends · - Exercise value engineering when interacting with client · - Work with Marketing Department to provide updated materials and information to client · - Seek out opport ...

  • Allied Universal®

    Account Manager

    6 days ago

    Allied Universal® New York, United States

    Account Manager · **Overview**: · Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a cu ...

  • Vueplanner

    Account Manager

    6 days ago

    Vueplanner New York, United States

    VuePlanner, a verified YouTube Measurement Partner, is looking for an experienced Account Manager to join our growing team. This individual will support campaign activations with some of our most prominent agency partners and advertisers. Being an Account Manager at VuePlanner pr ...

  • Comcast Corporation

    Account Manager

    5 days ago

    Comcast Corporation New York, United States

    FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and s ...

  • Global IT Resources

    Account Manager

    1 week ago

    Global IT Resources New York, United States

    **About** · We are the largest commercial furniture dealer in the world, with over 78 years of experience and more than 435 full-time employees across the country. We are the preeminent Steelcase dealer in the United States and support a list of more than 500 manufacturers. We pa ...

  • Global IT

    Account Manager

    1 week ago

    Global IT New York, United States

    **Key Responsibilities** · **Sales**: · - Update client on new product offerings and market trends · - Exercise value engineering when interacting with client · - Work with Marketing Department to provide updated materials and information to client · - Seek out opportunities for ...

  • BrightView Landscape Service

    Account Manager

    1 week ago

    BrightView Landscape Service Newark, United States

    BrightView Landscape Services · Looking for an opportunity where success comes naturally? Then you may have found your crew. We're looking for an Account Manager to join our team. · **Here's what you'd do**: · You'd be the primary contact for your clients, building long-term rela ...

  • Virginia Chan - State Farm Agent

    Account Manager

    1 week ago

    Virginia Chan - State Farm Agent New York, United States

    **Position Overview**: · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conver ...

  • Rey Polanco - State Farm Agent

    Account Manager

    1 day ago

    Rey Polanco - State Farm Agent New York, United States

    Position Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversatio ...

  • Brightstar Funding LLC

    Account Manager

    1 week ago

    Brightstar Funding LLC New York, United States

    **About Us**: Brightstar Funding LLC is a leading provider of merchant cash advances, offering flexible funding solutions to small and medium-sized businesses across various industries. With a focus on innovation and customer service, we empower entrepreneurs to achieve their bus ...

  • Sumo Logic

    Enterprise Account Manager

    1 week ago

    Sumo Logic New York, United States

    We are looking for a seasoned Enterprise Account Manager to reinforce our leadership in the SaaS machine data analytics space. As an Enterprise Account Manager, you will be a key member of our sales organization, responsible for driving revenues within your assigned territory. We ...

  • Rokt

    Strategic Account Manager

    1 day ago

    Rokt New York, United States

    **We are Rokt, a hyper-growth ecommerce leader. **We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of trans ...

  • Spectrum

    Programmatic Account Manager

    6 days ago

    Spectrum New York, United States

    The Account Manager, Programmatic provides client and campaign oversight of programmatic deals sold by the National Programmatic Sales team. Expectation is to deliver on client needs and deepen partnerships across agency hold co programmatic buying teams, large in-house brand dir ...

  • Uline

    Sales Account Manager

    6 days ago

    Uline New York, United States

    **New York, New York** · **(Manhattan)** · **Sales Account Manager** · **Pay from $85,000 to $133,000 per year** · Strong customer relationships built on trust - that's the foundation of Uline's sales culture As a Sales Account Manager, build out your territory supported by the b ...

  • VIllageCare of New York

    Jr. Account Manager

    13 hours ago

    VIllageCare of New York New York, United States

    **Jr. Account Manager** · VillageCare is looking for a self-motivated MLTC Field Jr. Account Manager. The Jr. Account Manager will be responsible for identifying, creating, building, and maintaining referring relationships with internal and external referral sources, to ensure co ...

  • Pandora Jewelry

    Marketplace Account Manager

    1 week ago

    Pandora Jewelry New York, United States

    As the largest jewellery brand in the world, we a give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. · Wher ...

  • Yeshiva University

    Student Accounts Manager

    6 days ago

    Yeshiva University New York, United States

    **Student Accounts Manager** · **Job No**: 497371 · **Work Type**: Staff Full-time · **Department**: Office of Student Finance · **Location**: Wilf Campus, 500 West 185th Street, NY, NY · **Categories**: Accounting/Finance · Position Summary: · The Student Accounts Manger is resp ...