-
Apex Solutions Salem, United StatesThe Leibniz Institute for Virology (LIV) is an independent research institution for biomedical basic and therapeutic research and holds a leading position nationally and internationally as a foundation under civil law and member of the Leibniz Association. The LIV is located on t ...
-
Operations Manager
1 week ago
Amazon, Inc. Salem, United States· Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourl ...
-
Operations Manager
2 days ago
Healthmark Group Salem, United StatesJob Description · Job DescriptionCOMPANY: HealthMark Group is a leading provider of digital health information management solutions for healthcare providers across the country. The company offers a full suite of technology-enabled, compliant, and patient-centric release of inform ...
-
Operations Manager
3 days ago
STS Group Salem, United StatesSTS Group is a globally leading supplier of components and systems for the commercial vehicle and automotive industries headquartered in France. The Adler Pelzer Group, a global Tier 1 supplier recently acquired STS group to expand its target market. STS is pioneering operations ...
-
Field Operations Manager
1 week ago
SMS Assist Salem, United StatesHiring for the Medford region. This role will be on the road within a specific region 60% of the time and remote the rest of the time. · Who We Are · At SMS Assist, we're not just in the business of fixing properties—we're fixing an entire industry. Typically, facilities mainte ...
-
Deputy Operations Management
1 week ago
Stellar Enterprises Watts, United StatesWe are looking for · Deputy · Operations Manager (m/f/d) · You will support the operations manager in developing and strengthening the production capabilities of THE GREEN ANGEL in line with the company's strategy. You will also be responsible for the economic, efficient, and ti ...
-
Vice President of Operations
1 week ago
Prime Group Holdings Salem, United States**Company Overview** · Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm focused on self storage and other alternative real estate asset classes, has an exciting opportunity for a talented **Vice President of Operations** to help drive growth in i ...
-
Executive Director
1 week ago
ABA Centers of America Salem, United States**Clinic Executive Director - ABA Centers of America** · **Salem, NH** · **About ABA Centers of America** · ABA Centers of America provides ABA (Applied Behavior Analysis) therapy and diagnostic services to people with autism. We help clients and families in our centers, in homes ...
-
Food Service Director/ College Dining
1 week ago
Metz Culinary Management Salem, United StatesPOSITION: Food Service Director · LOCATION: Wenham, MA · SALARY: K · Metz Culinary Management is growing in our Higher Education Divsion and is seeking an experienced and Hands on Food Service Director/ General Manager who shares our passion for Food and Service. We are seeking a ...
-
Liberty Salem, United States**Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.** · **At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outc ...
-
Office Manager/bookkeeper/payroll Specialist
5 days ago
Bean Hatzis & Fultz Salem, United StatesWe are a dynamic tax and accounting firm based in Salem, MA, seeking to expand our team with a multifaceted Office Manager who is also skilled in bookkeeping and payroll management. This role is integral to maintaining the smooth operation of our office and ensuring accurate fina ...
-
Assistant Property Manager
1 week ago
POAH Communities Salem, United States**Ass**istant Property Manager** · Mission-driven and highly entrepreneurial property management firm focusing on affordable multifamily and senior housing is seeking a qualified individual to serve as **Assistant Property Manager**. This individual will be a bright and dynamic l ...
-
Operator - Mixer
6 days ago
Rich Products Corporation Salem, United StatesRich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, o ...
-
Store a Manager
3 days ago
Circle K Salem, United StatesGreat Lakes BU - Region 07 - Market 01: 323 Highland Ave, Salem, Massachusetts 01970 · **Availability - Shift/Days**: · Flexible Availability · **ESSENTIAL DUTIES**: · **_ The position includes, but is not limited to, the following essential job duties, responsibilities and requi ...
-
Asst Manager/social Media Photography Studio
5 days ago
Witch Pix Salem, United StatesSeize the opportunity to become an Assistant Manager at our esteemed Costume Photography Studio nestled in the enchanting heart of Salem. As a pivotal figure in our day-to-day operations, you'll play an integral role in our high-performing and quality-focused studio, actively con ...
-
Project Manager
3 days ago
Site Acquisitions, LLC Salem, United States**Summary**: · The Project Manager (PM) Energy Solutions provides direct project management services for the deployment energy solution projects assigned by the Program Manager or Senior Managers. The PM will manage, develop and maintain relationships with client stakeholders, co ...
-
Director of Development
1 week ago
LEAP for Education, Inc. Salem, United States**Director of Development** · **About the Organization** · LEAP for Education, Inc., founded in 2002, is a non-profit located in historic Salem, MA. LEAP has a mission to empower low income and first-generation-to college students to achieve economic and social mobility by provid ...
-
Honey Dew Manager
6 days ago
East Side Enterprise Salem, United StatesJoin our team and enjoy a world of benefits · Are you seeking a workplace that truly cares about your well-being? Look no further We are excited to announce a fantastic opportunity to be part of our team and take advantage of our comprehensive benefit plan. · **Health, Dental, an ...
-
Groundperson (Driver License Required) - Ate
2 days ago
Asplundh Tree Expert, LLC - 028 Salem, United States**Job Title: Groundperson**: · The groundperson is responsible for gathering and feeding brush & debris into a woodchipper, scanning areas from trip and fall hazards, ensuring other workers stay out of the path of travel. This position is also responsible for maintaining equipmen ...
-
Continuous Improvement Leader
3 days ago
Etnyre Oregon, United States**BASIC FUNCTION**: · Provides support to Continuous Improvement management team. Receives input to help Continuous Improvement management team in Etnyre Road activities and projects. On a regular basis, facilitate communication between The Etnyre Road team; upper management, ven ...
IT Operations Manager - Salem, United States - Pacific Seafood
Description
At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet.We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community.
We believe in servant leadership, investing in our team members, and rewarding performance.We live by the core values of our Diamond Philosophy:
Quality, Teamwork, Productivity, and Excellence—which means consistently doing your best and always striving to do better.
The IT Operations Manager in collaboration with the Sr. Director, IT oversees the team engaged in Tier 1 application support and training activities across Pacific Seafood.
You will engage with the team to ensure that best practices and resources are leveraged to meet system availability and reliability 24/7/365.
In this role you will be a leader who builds capabilities to monitor and focus on application uptime, process improvement, and the ability to scale the function to support Pacific Seafood company strategies.
You will partner closely with IT peers to review system documentation, define, and manage service level agreements and key performance indicators, establish and refine service delivery processes, and implement new processes and procedures as necessary to ensure reliability, resiliency, and scalability of our operations.
Key Responsibilities:
Be a role model in projecting and applying The Pacific Group Diamond Philosophy (Productivity, Quality, Teamwork, and Excellence) and promote teamwork at all times.
The IT Operations Manager will provide overall technical and operational leadership to ensure all supported business applications and solutions are supported to the highest possible standards.
Manage incidents, work requests, problem resolution, and change control workflow. Manage customers SLA expectations and ensure delivery against committed SLAs.Provide a high level of customer service and develop solid partnerships with internal and external stakeholders to attain excellence in customer service.
Manage a team of employees to ensure adequate support for all assigned IT applications including mission‐critical applications for both day‐to‐day operations and on‐call support.
Assign projects, tasks, and support responsibilities to team members. Ensure the staff is given appropriate training so that depth of support for individual application systems is provided.Guide and coach team members to optimum performance and achievement of goals. Ensure that systems meet business requirements and goals, fulfill end‐user requirements, and identify and resolve business issues.
Review and identify system stability risk and take appropriate action to remediate. Develop and communicate system documentation for team and end users as necessary. Develop, distribute, and coordinate end‐user reviews for modified and new systems or applications.
Ensure supported systems and applications are compliant with departmental and Pacific Seafood policies, practices, and procedures.
Perform other duties, as assigned.
What You Bring to Pacific Seafood:
Required
Bachelor's degree from an accredited college or university in Business, Technology, or equivalent work experience.
10+ years of experience within IT operations management in a large scale, complex technical environment.
Technical expertise in more than one of the following domains: Support, Process Management, Hardware/End-Point Management, Enterprise Applications, Business Continuity.
Preferred
Previous Supply Chain, Logistics, or Food Services industry experience
ERP implementation experience
ITMLP Certification
Intune/MDM
FreshService
Microsoft Office 365 administration
Microsoft Licensing administration
Palo Alto Coretex XDR experience
Apple Business Manager
Salary Range:
$107,000 - $132,000 Annually
Total compensation:
At Pacific Seafood your base wage is only a portion of your overall compensation package.
We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:
Health insurance benefits options, including medical, prescription, vision, dental, basic group life, and short-term disability.
Flexible spending accounts for health flex and dependent care expenses
401(k) Retirement Plan options with generous annual company profit-sharing match
Paid time off for all regular FT team members, including sick days, paid holidays, vacation, and personal time
Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
Product purchase program
Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
#J-18808-Ljbffr
