Jobs
>
Los Angeles

    Operations Specialist - Los Angeles, United States - 7th Avenue

    7th Avenue
    7th Avenue Los Angeles, United States

    3 weeks ago

    Default job background
    Description
    Job Title

    :

    Operations
    Specialist

    Department

    :

    Operations

    Reporting To

    :

    Head of Operations - J.R. Weinberg
    Location

    :

    Hybrid Remote in Los Angeles, CA, 90046
    Pay Rate

    :

    Salary/60,000-70,000 per year BOE

    Company Overview

    :


    7th Avenue ( ) is a digitally-native furniture brand offering products that marry luxury design with functional day-to-day features.

    Our main product is a modular sofa collection we call "The World's Greatest Modular Sofa" that includes features such as endless modularity, water-repellent and stain-resistant fabrics, removable and machine-washable covers, memory foam cushions, and many more.

    All products are sustainably-built, free from harmful chemicals, and designed to last 10 years or more.

    Objective/Purpose

    :


    We are currently looking for an Operations Specialist who will be responsible for coordinating our local delivery program while ensuring issues related to the local delivery program are raised quickly to management while offering up solutions.


    The ability to utilize quickly changing systems and processes will be a key long term success factor for this position.

    Roles & Responsibilities

    :

    Ensure all outbound Local orders are delivered on a timely basis.

    No late orders where inventory is fully allocated.
    Create the local delivery schedule for 3 delivery teams, delivering and assembling 3 orders per team per day.
    Deliver an exceptional customer experience for our local customers through high quality/high touch communication.

    Picking up the phone and interacting with customers many times a day is a key part of this position.
    Create and optimize routing for each team's deliveries.
    Coordinate Returns and Cancellations, once approved by manager, to ensure system alignment and customer satisfaction.
    Complete order requests and modifications from all parts of the company (Sales/Marketing/Concierge).

    Communicate with a sense of urgency to our warehouse and management team where issues, problems, may be present to find solutions.

    Assist in updating appropriate local delivery operational SOPs.
    Meet our Inbox 0 KPI where we respond to all inquiries by the end of the day.
    Maintain accurate records and databases related to operations.
    Ensure the timely completion of tasks and projects.
    Weekly and Monthly reporting of KPIs and tracking statistics.

    Qualifications

    :

    3+ years of experience in an operational role.

    Excellent communication skills - both written and verbal - with an extra emphasis on spelling and grammar are of the utmost importance.

    Bachelor's degree in business, operations management, or a related field (preferred).
    Proven experience in operations coordination or a similar role, experience directly in delivery operations is a plus.
    Strong organizational and time management skills.
    Excellent written and verbal communication skills.
    Proficiency in MS Office Suite and other relevant software.
    Ability to analyze data and generate reports.
    Detail-oriented with a focus on accuracy.
    Problem-solving and critical-thinking abilities.
    Ability to work independently and as part of a team.
    Knowledge of logistics and supply chain management is a plus.
    Technically Proficient/Experience with google's suite of tools, Notion, Slack, Gorgias, NetSuite, Aircall, TaskRabbit, DispatchTrack or similar tools.
    Team player with a strong positive attitude.
    Be a creative problem solver that is the internal champion for our customers.

    #J-18808-Ljbffr
  • Empress Investment Group

    Operations Specialist

    2 weeks ago

    Empress Investment Group Los Angeles, United States

    Are you looking to join a financial planning firm that is focused on making a meaningful difference? Doesn't just talk about doing comprehensive planning, but actually achieves it for clients? If so, we want to meet you We were recently ranked in FORBES as Best-In-State and Top F ...

  • Provincial Senior Living

    Operations Specialist

    2 weeks ago

    Provincial Senior Living Los Angeles, United States

    **Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our "Pillars of Excellence," employs thousands of vital Team Members and is committed to pro ...

  • Signature Estate & Investment Advisors, LLC

    Operations Specialist

    6 days ago

    Signature Estate & Investment Advisors, LLC Los Angeles, United States

    **JOB TITLE**: Operations Specialist · **EMPLOYER**:Signature Estate and Investment Advisors Inc** · **DEPARTMENT**: Operations · **REPORTS TO**: Senior Director of Operations · **EFFECTIVE DATE**:5/1/2024 · **SUMMARY**:This position is responsible for ensuring that client onboar ...

  • Netflix

    Project Specialist, Operations

    2 weeks ago

    Netflix Los Angeles, United States

    Los Angeles, California- Talent and Recruiting- Netflix is transforming entertainment all over the world. Our members all across the globe enjoy our TV series, documentaries, and feature films across a wide variety of genres and languages. We're continuing to grow, and at the hea ...

  • California Hospital Medical Center

    Clinic Operations Specialist

    1 week ago

    California Hospital Medical Center Los Angeles, United States

    **Overview** · **Responsibilities** · The Clinic Operations Specialist is expected to perform duties in alignment with the mission and policies of the organization. Performs duties in support of and in compliance with the performance improvement plan JCAHO and other licensing acc ...

  • USC

    Distance Education Operations Specialist

    2 weeks ago

    USC Los Angeles, United States

    The role of Instructional Operations Specialist is to facilitate the dissemination of the same learning content taught to the on-campus students to our distance students through the support of interactive classroom conferencing technologies, lecture capture, and instructional ope ...

  • Snapchat

    Talent Acquisition Operations Specialist

    3 weeks ago

    Snapchat Los Angeles, United States

    Snap Inc. · is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun toge ...

  • Netflix

    Technology Systems and Operations Specialist

    3 weeks ago

    Netflix Los Angeles, United States

    Los Angeles, California- Netflix Technology Services- Netflix is the world's leading streaming entertainment service with over 260M paid memberships in over 190 countries enjoying TV series, documentaries, and feature films across a wide variety of genres and languages. Members c ...

  • Snapchat

    Community & Identity Operations Specialist

    3 weeks ago

    Snapchat Los Angeles, United States

    Snap Inc. · is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun toge ...

  • City National Bank

    Investment Operations Specialist Lead

    1 week ago

    City National Bank Los Angeles, United States

    Overview: · **INVESTMENT OPERATIONS SPECIALIST LEAD** · **WHAT IS THE OPPORTUNITY?** · The Investment Ops Specialist Lead will support responsibilities assigned to the Trust Operations team. Position will serve as a liaison between City National Bank and SEI Private Trust Company ...

  • UCLA

    Legal Content Operations Specialist

    5 days ago

    UCLA Los Angeles, United States

    The Legal Content Operations Specialist works to the support the formatting and user access to the legal content created by our CEB writers and editors.**Salary & Compensation** · - UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior exp ...

  • State Bank of India (California)

    Operations & Customer Support Specialist -bilingual

    2 weeks ago

    State Bank of India (California) Los Angeles, United States

    Our headquarters office in downtown Los Angeles has an immediate opening for a bi-lingual Operations & Customer Support Specialist to interact with our Hindi Speaking clients. You will be performing a variety of recurring moderate operational and accounting functions in support o ...

  • Google

    Broadcast Specialist, Network Operations Center

    3 weeks ago

    Google Los Angeles, United States

    **Minimum qualifications**: · - Experience running a broadcast operation 24/7 and 365. · - Experience reporting metrics and performance to identify areas of opportunity. · - Experience coordinating vendors, test and commissioning of systems, and launching new signal chains. · **P ...

  • Limebike

    Operations Specialist

    4 weeks ago

    Limebike Los Angeles, United States

    Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100 ...

  • Lime

    Operations Specialist

    3 weeks ago

    Lime Los Angeles, United States

    We are looking for Operations Specialists to join our team. In this role, you'll help support our daily operations including deploying and retrieving our fleet of shared electric vehicles. This is an exciting role where you will wear many 'helmets' to support the Lime team. What ...

  • Relocity Inc

    Operations Specialist

    3 weeks ago

    Relocity Inc Los Angeles, United States

    Job Description Job Description What Relocity is DoingRelocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally. Powered by our AI-driven workforce mobility platform, we bring together local experts and insightful ...

  • Zoomcar

    Operations Specialist

    3 weeks ago

    Zoomcar Los Angeles, United States

    Lime is the world's largest shared electric vehicle company. Were on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ ...

  • Provincial Senior Living

    Operations Specialist

    2 weeks ago

    Provincial Senior Living Los Angeles, United States

    Job Description · Job DescriptionProvincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages lifestyle-focused senior living communities. Our company, which was built on our "Pillars of Excellence," employs thousands of vital Team ...

  • GSOC - GSG

    Dispatch Specialist Global Security Operations

    1 week ago

    GSOC - GSG Los Angeles, United States

    We currently have openings for **GSOC **Operators **Full-Time or Part - Time** in the Los Angeles, CA, area. The GSOC Operator is responsible for providing primary and secondary service support in the areas of Security and Fire Alarm System Monitoring, Local and Mass Communicatio ...

  • Signature Estate & Investment Advisors, LLC

    Operations Specialist

    3 weeks ago

    Signature Estate & Investment Advisors, LLC Los Angeles, United States

    Job Description · Job Description · JOB TITLE: · Operations Specialist · EMPLOYER: · Signature Estate and Investment Advisors Inc · DEPARTMENT: · Operations · REPORTS TO: · Senior Director of Operations · EFFECTIVE DATE: · 5/1/2024 · SUMMARY: · This position is respo ...