Multi-Line Claim Associate I LevelUP- P&C - Maitland, United States - CCMSI

Description

Overview

Join Our LevelUP Program - Multi-Line Claim Associate I LevelUP

At CCMSI, we are constantly searching for top talent to become part of our team of professionals. As a leading Third Party Administrator in self-insurance services, we are all united by a common mission: to provide exceptional service to our clients. Being an Employee-Owned Company, we are dedicated to the growth of our staff through structured career development programs and acknowledging individual and team achievements. Certified as a Great Place To Work, our employee satisfaction and retention are among the highest in the industry.

Reasons you should consider a career with CCMSI:

• Culture: Our Core Values are at the heart of our culture defining how we treat our employees as a valued partner - with integrity, passion, and enthusiasm.
• Career development: CCMSI offers comprehensive internships and internal training programs for progression within our organization.
• Benefits: Apart from 4 weeks paid time off in the first year and 10 paid holidays, our benefits also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
• Work Environment: We believe in creating a workplace where employees look forward to coming in every day, are equipped with the necessary resources, and have manageable caseloads.

Are you eager to kick start your career in insurance? Our LevelUP program is on the lookout for enthusiastic individuals interested in a long-term journey to becoming a Liability Adjuster. This isn't just another job—it's a strategic career path within the insurance sector.

Position Details:

• Location: Maitland, FL (In-Office)
• Hours: Monday to Friday, 8:00 am to 4:30 pm

As a Multi-Line Claim Associate I in our LevelUP program, you will begin a structured training program tailored to accelerate your professional development. This role entails investigating and assessing 1st and/or 3rd party claims of minimal complexity under close supervision. You will hone critical skills in quick decision-making, time management, and organizational efficiency - essential attributes for success in the insurance field.

Career Pathways Program: The LevelUP initiative at CCMSI provides a transparent route for advancement. This program comprises 5 phases leading you to progress to a Multi-Line Claim Representative role.

Responsibilities

Essential Duties & Responsibilities:

• Investigate, evaluate, and adjust 1st and/or 3rd party claims of minimal complexity under direct supervision. (Not to exceed 50 claims)
• Establish reserves and/or provide reserve recommendations within established authority levels under direct supervision.
• Set up designated claim files and complete all set up instructions, as requested.
• As appropriate, make referrals to outside vendors on designated cases under direct supervision.
• Review and approve related legal, damage estimates, and miscellaneous invoices on designated claims.
• Efficient and timely coordination of communication with clients, claimants, and other relevant parties throughout the claim adjustment process.
• Authorize and make payments on claims utilizing a claim payment program following industry standards and within established authority levels under direct supervision.
• Summarize all correspondence, damage estimates, and claims-related documents in claim log notes.
• Review and maintain personal diary on claim system.
• Provide technical and clerical claims support to designated clients, as requested.
• Adherence to corporate claim standards and specific client handling instructions.
• Act as a back-up to designated adjusters when necessary.
• Perform other duties as assigned.

Qualifications

Qualifications:

To excel in this role, an individual must proficiently carry out each essential duty. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations can be provided for individuals with disabilities to execute the essential functions.

This position is part of the LevelUP Career Pathway Program, an internal career training program aimed at preparing individuals for a Multi-Line Claims Representative I position. To succeed in this role, candidates must possess the following skills and characteristics:

Long-term ambition to work in insurance as an adjuster. Exceptional oral and written communication skills. Self-motivated with strong organizational skills. Demonstrated ability in independent critical thinking. Proficient in coordinating and prioritizing tasks with excellent time management. Capable of operating general office equipment and performing clerical duties. Must possess flexibility, initiative, and the ability to work independently with minimal supervision. Discretion and confidentiality are essential. Ability to collaborate effectively in a fast-paced environment.

Consistent and dependable attendance within client service hours for this role.

Response to internal and external client needs promptly.

The ability to communicate clearly verbally and in writing both internally and externally.

Education and/or Experience

• Associate's degree or two years of related business experience.
• Commitment and openness to learning roles with increasing decision-making authority and responsibilities.

Computer Skills

• Proficiency in Microsoft Office programs.

Certificates, Licenses, Registrations

• Must pass Adjuster license exam as required for the respective jurisdiction(s) within the first 60 days of employment.

CORE VALUES & PRINCIPLES

Responsible for embodying the CCMSI Core Values & Principles which encompass: executing with integrity; focusing passionately on client service; embracing a client-centered vision; maintaining an enthusiastic approach towards our clients; seeking innovative ideas; viewing change as an opportunity; demanding excellence; generating an environment of excitement, informality, and trust; concentrating on the situation, issue, or behavior, not the person; fostering the self-confidence and self-esteem of others; nurturing constructive relationships; taking the initiative to improve circumstances; and leading by example.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering a comprehensive benefits package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP, and 401K.

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