Program Director - Orlando, United States - Healogics LLC
Description
The rewards at Healogics are immense, starting with the important work we do to change patients' lives.We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.
Think you are a great fit? Learn more about this role here:Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites.
With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing.
As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships
The Program Director or Program Manager is responsible for the management and the strategic growth of the Wound Care Program for the assigned area of responsibility.
day-to-day center operations, staff management, financial management, quality/performance improvement, and community education.
The Program Director/Program Manager is also responsible for maintaining collaborative and consultative client relationships within and outside the hospital organization and for creating effective working relationships between Healogics and the hospital.
All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.
Essential Functions/Responsibilities:
(Percentage times shown in parenthesis next to each function):
_ Manages the Center's Operations (20%):_
- Oversees the daytoday management of outpatient clinic(s) and other wound continuum programs, as applicable.
- Continuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes, using the company's resources.
- Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services.
- Facilitates the flow of information and maximizes effective communication throughout the program.
- Prioritizes responsibilities and directs the work of the Center's clinical staff and non
- Collaborates with other health care providers, Wound Care Center Providers, and Medical Director regarding clinic and patient needs.
This includes interviewing, hiring, motivating, coaching, counselling, establishing performance expectations, and conducting performance reviews. (5%)
_ Performs Financial Management (10%)_
- Manages and coordinates all aspects of the revenue cycle for Healogics and for the hospital partner, as appropriate.
- Stays current with reimbursement changes, providing physician and staff updates and education as needed.
- Reviews key financial reports, identifies key indicator trends and develops plans to implement best practices to ensure fiscal responsibility.
- Tracks and reports all ancillary revenues generated by the program.
- Manages costs through appropriate utilization and management of labor and supply.
- Works with Healogics support team to complete financial reviews and presents results to hospital leadership.
_ Manages Community Education/Marketing functions (40%)_
- Works directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans and works with the same group and the hospital physician liaison to plan, coordinate, and execute activities directed toward increasing patient referrals to the wound care center(s).
- Works collaboratively, as part of a multifunctional team, to best determine key target referral sources, and develops a systematic approach to build those customer relationships and increase wound care center referrals.
- Maintains, monitors and updates the list of Physician Practice(s) within a given radius of the hospital on an ongoing basis.
- Visits Physician Practices and interacts with key physicians to provide awareness of the Wound Care Center program, using educational marketing materials. Also documents all physician office interactions, as well as the visits with the Physician Practices in the Healogics Customer Relationship Management (CRM) system.
- Communicates on a regular basis with the (C)DO and/or (C)VPO and the hospital executive sponsor regarding goals, targets, and other relevant referral development information, as needed.
More jobs from Healogics LLC
-
Registered Nurse
Springfield, United States - 2 weeks ago
-
Registered Nurse, Full Time, Home Care
Melbourne, FL, United States - 3 weeks ago
-
Clinical Patient Navigator
Ocala, United States - 2 weeks ago
-
RN Case Manager
Westwood, United States - 1 week ago
-
Registered Nurse
Corning, United States - 2 weeks ago
-
Licensed Practical Nurse- PRN
Middletown, United States - 2 weeks ago