- This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware
- 100% PC Based
- Mac – helpful, but not required
- System Level Migrations, Data Migrations, Application Integration and Configuration on PC systems.
- Confers with IT operation managers to assist development of service quality assurance processes and procedures, customer support plans, and to discuss new specifications required by customers and management.
- Work independently on assignments and report progress to your supervising manager.
- Maintain relationship between multiple CRM tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for Customer Request Management and Tracking purposes.
- Manage to the details and notes utilizing multiple CRM Utilities, including but not limited to those supported by your employer or one of its customers (i.e. OPUS, Service Now, Google Docs).
- Provide regular feedback consistent with the needs of the team and environment for ongoing improvements.
- Experience with Windows computer break fix and opening up of computers
- Manually unscrewing, opening backs of HP desktops/laptops
- Upon identification of a Window 7 machine, this will entail the extra steps of data migration, OS upgrade to Windows 10, data migration back to computer, and software re-installation/configuration
- Contributes to team effort by taking on additional tasks as needed
- Provides top-notch customer service
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The Rockridge Group South San Francisco, United StatesJob Description · Job Description Title: Desktop Support Technician –L1/L2 Project:Windows 7-10 upgrade Client is upgrading systems from Windows 7 to Windows 10. Summary:This self-motivated candidate will follow defined account or departmental policies and procedures, work on rou ...
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IT Operations Manager
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Nextlabs, Inc. San Mateo, United States**IT Operations Manager** · **Location: US** · **Responsibilities**: · - Lead the IT department's operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources. · - Manage and maintain the Company' ...
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Help Desk Technician
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Zenotis Technologies Inc California City, United States**Essential Duties**: · - Manage End User Computing and Desktop service operations with a minimum of 10 years of IT Services Management experience. · - Handle daily operations independently with mínimal supervision. · - Conduct performance reviews and report handling with clients ...
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IT Technical Support
4 days ago
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Applications Programmer
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Repair Technician
5 days ago
The Rockridge Group South San Francisco, United StatesJob Description · Job Description Title:Repair Technician – L1/L2 Project:Memory and Windows 10 upgrade Location:South San Francisco Project details:Upgrading Memory at clients South San Francisco site for 2000 Laptops and Desktops along with Windows 7 to Windows 10 upgrade on a ...
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Msp Desktop Technician
2 days ago
ENT Networks, Inc. Pleasanton, United States**Company Overview**: · ENT Networks, a California-based Managed Service Provider (MSP) with a strong track record of excellence, is currently seeking a Desktop Technician to join our team. With a focus on delivering exceptional IT solutions and support, we are committed to provi ...
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Residential Property Manager
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HIP Housing Redwood City, United States**Why HIP Housing?** Human Investment Project, Inc. (HIP Housing) is a highly respected nonprofit agency offering innovative solutions to the San Mateo County affordable housing challenge. Founded in 1972, HIP Housing's mission is to invest in human potential by improving the hou ...
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Desktop Systems Specialist
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Recor Medical Palo Alto, United States**About ReCor Medical** · At ReCor Medical, we are pioneering Ultrasound Renal Denervation (uRDN) therapy to treat hypertension, the leading cardiovascular risk factor in the world. With our Paradise uRDN System, we're on a mission to provide the millions of people who suffer fro ...
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Chromeleon Systems
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RxCloud South San Francisco, United StatesAbout the job Chromeleon Systems · Services around Chromeleon system. · User Account Management (via CIDM) · Incident Management (via ServiceNow) - including but not limited to · o Troubleshoot computer systems (installation, uninstallation of software and drives on Windows O ...
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Sr Automation Engineer
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Genentech South San Francisco, United StatesThe Position · Who We Are · A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapi ...
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Systems Technical Manager
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Senior IT Consultant
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Process Development Associate 2
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Corbion South San Francisco, CA, United StatesAt Corbion, we exist to champion preservation in all its forms, preserving food and food production, health, and our planet. Corbion's Algae Ingredients business is based in South San Francisco and leads the industry in developing new applications and markets for algae-based prod ...
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IT Specialist II
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South San Francisco Unified South San Francisco, United StatesAbout the Employer · Our Mission: In partnership with our community, South San Francisco Unified School District (SSFUSD) will provide exceptional instruction, engaging experiences, and equitable and accessible opportunities and resources to further support our diverse student b ...
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Desktop Technician
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The Rockridge Group South San Francisco, United StatesJob Description · Job DescriptionDesktop Technician/Jr. Systems Administrator We are a Managed Service Provider (MSP) providing IT consultation and support for Small to Medium- sized enterprises in the Bay Area. In this role you will be providing support to end users for computer ...
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Desktop Support Technician
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The Rockridge Group South San Francisco, United StatesJob Description · Job DescriptionJob Title: Desktop Support Technician – L2Location: South San Francisco, CASummary:We are looking to hire a skilled L2 Technician (Hardware Deployment and Repair) to assist our clients with computer hardware and software issues. You will be requir ...
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MAC Admin with JAMF
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Diverse Lynx Brisbane, United StatesMAC Admin with JAMF · Brisbane, CA · •Setup and configuration of all MAC OS system · •Support Macs, PCs, IOS devices, network equipment, and related peripherals · •Receive, coordinate, and resolve all daily incidents and requests via the ticketing system, ensuring strong comm ...
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Mac Admin With Jamf
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Siri InfoSolutions Inc Brisbane, United StatesJob Description · Job DescriptionMust Have Technical/Functional Skills · Setup and configuration of all MAC OS system · Support Macs, PCs, IOS devices, network equipment, and related peripherals · Receive, coordinate, and resolve all daily incidents and requests via the ticketin ...