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    Remote Customer Service Representative - Charlotte, United States - Qonten

    Qonten
    Qonten Charlotte, United States

    1 week ago

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    Description

    **Remote Customer Service Representative**

    | Sat, 30 Oct :41:44 GMT

    Field inbound support calls, live chats, and emails from users about our product offerings. 2+ years experience in a role that put you in direct contact with consumers via telephone, email, and/or face-to-face. Educate our customers on how to use Venmo to send and receive payments. We are looking for a full-time Remote Customer Support Specialist who doesn't require a script to help our customers

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    For more information please click the link below

    **part time**

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    | 1 hour ago Manage correspondence with customers, technicians and vendors. Must be comfortable answering phones and talking with customers. Answer phone and e-mails.

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    | 5 hours ago Meet personal/customer service team sales targets and call handling quotas. Keep records of customer interactions, process customer accounts and file documents.

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    | 5 hours ago Handling and resolving customer complaints regarding product sales to customer service problems. Providing customers with the organizations service and product

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    | 4 hours ago Six months of customer service experience. Providing superior customer service during every member interaction. High School diploma or equivalent.

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    | 2 hours ago You might interact with customers on the phone, in a chat session, or responding to emails. Youll spend the majority of your shift talking with our customers,

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    | 4 hours ago Provides a first tier of customer support, responding to forwarded customer service requests in a timely and accurate manner while demonstrating a high level of

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    | 4 hours ago The virtual customer service role requires: a Windows OS laptop/desktop for servicing, along with internet and home phone services to receive inbound calls.

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    | 2 hours ago Our ideal candidate will have the ability to think on their feet and have a proven track record of generating qualified leads. High Tech experience a plus.

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    | 1 hour ago Combining your own natural confidence with our training on the specifics, and applying the empowerment granted with your role, youll be delivering exceptional

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    | 2 hours ago Customer service experience is a plus. At Waste Management, we are looking for people who are committed to listening to our customers, understanding their needs

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