Jobs
>
Customer Service Representative
>
Charlotte

    Customer Service Representative - Charlotte, United States - Vantage Concepts

    Vantage Concepts
    Vantage Concepts Charlotte, United States

    1 week ago

    Default job background
    Description

    The consumer comes first within the hospitality industry and that is no exception at Vantage Concepts. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Service Representative's hospitality will be the difference between their encounter being just average or an exceptional one.

    Like the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client's customers. As a Customer Service Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.

    The responsibilities and tasks of the Customer Service Representative consist of:

    • Understanding clients' products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
    • Keeping a record of customer interactions, processed orders, and service schedules
    • Taking initiative and demonstrating a "can-do" mindset, meeting challenges head-on no matter how difficult or stressful situations become
    • Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
    • Managing a team of Junior Customer Service Representatives

    We want someone in the Customer Service Representative role whose qualifications include:

    • Minimum of a high school diploma
    • At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant
    • Ability to recognize, apply, and explain your product or service knowledge
    • Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
    • Be an effective problem solver
    • Outgoing personality with a passion for helping others
    • Passion for increasing in-person hospitality skill set to build better relationships
    • Excellent communications skills

    As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Customer Service Representatives to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process.

    #LI-Onsite

    Powered by JazzHR

  • Charlotte Community Health Clinic

    Patient Services Representative I

    1 week ago

    Charlotte Community Health Clinic Charlotte, United States

    Charlotte Community Health Clinic offers high-quality medical, dental, and behavioral health services for children and adults. We are currently seeking a Patient Services Representative I to join our team. The Patient Services Representative I, will be required to have the abilit ...

  • Healthgram, Inc.

    Bilingual Customer Service Representative Ii

    1 week ago

    Healthgram, Inc. Charlotte, United States

    Healthgram is seeking a dynamic and engaging member to join the team as a Bilingual Customer Service Representative II. This position is our members' go-to resource for all of their healthcare questions, whether they're asking about a claim or need help finding a doctor. We consi ...

  • Sun Chemical Corporation

    Ink Technical Service Representative Ii

    6 days ago

    Sun Chemical Corporation Charlotte, United States

    **ABOUT THE ORGANIZATION** · Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, ...

  • Courage Kia

    Service Bdc Representative

    6 days ago

    Courage Kia Gastonia, United States

    **Job Summary**:The Service BDC specialist is responsible for providing high-quality customer service to clients within the service department. The BDC specialist will be required to drive sales of the service department by answering incoming phone calls with a friendly voice, sc ...

  • Orange Elephant Roofing

    Service Representative

    1 week ago

    Orange Elephant Roofing Charlotte, United States

    Job Description · Job DescriptionSalary: $46,800 yearly · WE WANT YOU Orange Elephant is seeking self-motivated people looking to break through in the sales industry We are looking for potential Sales Representatives who show positive energy and amazing customer service. You - as ...

  • CATIC

    Customer Service Representative

    2 weeks ago

    CATIC Rocky Hill, United States

    **JOB TITLE**: · - Customer Service Representative**REPORTS TO**: · - Title Services Manager**DEPARTMENT**: · - Agent Services**FLSA STATUS**: · - Non-exempt**LOCATION**: · - Rocky Hill, CT (Hybrid position)**SUMMARY**: · **ESSENTIAL DUTIES AND RESPONSIBILITIES** include the foll ...

  • Bluegreen Vacations - Bluegreen Corporation

    Guest Services Representative

    1 week ago

    Bluegreen Vacations - Bluegreen Corporation Charlotte, United States

    The Customer Service Representative will serve two primary functions at the guest service desk in Simon malls. First, they will serve as the primary greeter for the GSD, engaging with customers inviting them to enter the sweepstakes and introducing t Guest Service, Representative ...

  • Bluegreen Vacations - Bluegreen Corporation

    Guest Service Representative

    1 week ago

    Bluegreen Vacations - Bluegreen Corporation Charlotte, United States

    The Customer Service Representative at South Park Mall will serve two primary functions at the guest service desk in Simon malls at 4400 Sharon Rd Charlotte, NC First, they will serve as the primary greeter for the GSD, engaging with customers Representative, Guest Service, Custo ...

  • INX International Ink Company

    Technical Service Representative

    1 week ago

    INX International Ink Company Charlotte, United States

    We are seeking a Technical Service Representative (Metal Deco Ink) to work with us. This person will report to the Technical 2-Piece Manager for performance of assigned functions and coordinates with Inplant Technicians and Managers. The person in th Technical, Representative, Se ...

  • INX

    Technical Service Representative

    1 week ago

    INX Charlotte, United States

    Job Description · We are seeking a Technical Service Representative (Metal Deco Ink) to work with us. This person will report to the Technical 2-Piece Manager for performance of assigned functions and coordinates with Inplant Technicians and Managers. The person in this role will ...

  • Huntsman Corporation

    Technical Service Representative

    3 weeks ago

    Huntsman Corporation Charlotte, United States

    Technical Service Representative (NC, SC, VA, MD, WV)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations. O Representative, Technical, Se ...

  • Jones Lange Lasalle, Inc.

    Tenant Services Representative

    1 week ago

    Jones Lange Lasalle, Inc. Charlotte, United States

    JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most Representative, Operations, C ...

  • Novant Health

    Guest Services Representative

    1 week ago

    Novant Health Charlotte, United States

    Overview · Novant Health is seeking a Guest Services Representative. The Guest Services Representative serves as the role model for service excellence and patient experience and is responsible for providing caring and compassionate service to patients and their loved ones. The Gu ...

  • Banfield Pet Hospital

    Client Service Representative

    1 week ago

    Banfield Pet Hospital Charlotte, United States

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clien Client Service, Representativ ...

  • Novant Health

    Guest Services Representative

    3 days ago

    Novant Health Charlotte, North Carolina, United States Permanent

    Overview: · The Guest Services Representative serves as the role model for service excellence and patient experience and is responsible for providing caring and compassionate service to patients and their loved ones. The Guest Services Representative is the initial contact and gr ...

  • Nothing Bundt Cakes

    Guest Service Representative

    1 week ago

    Nothing Bundt Cakes Charlotte, United States

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our b ...

  • Zele Cloud

    Customer Service Representative

    1 week ago

    Zele Cloud Charlotte, United States

    Job Description · Title: Customer Service representative (CSR) · Location: Charlotte NC or St Louis MO or Salt Lake UT (Hybrid) · Contract; W2 · Must Have: · Min2+yrs exp in Customer service · Customer Service representative (CSR) · Must have Series 7 certification · Customer Ser ...

  • Nothing Bundt Cakes

    Guest Service Representative

    1 week ago

    Nothing Bundt Cakes Charlotte, United States

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our b ...

  • Mauser Packaging Solutions

    Customer Service Representative

    2 weeks ago

    Mauser Packaging Solutions Charlotte, United States

    The Customer Service Representative (CSR) functions as the liaison between Mauser Corporation and its customers. Handles all customer orders from order entry through shipment of orders. The CSR acts as the first point of contact for the customer at their respective plant and help ...

  • Vortex Industries LLC

    Customer Service Representative

    3 weeks ago

    Vortex Industries LLC Charlotte, United States

    Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you wi ...