-
Customer Service Representative
2 days ago
Susanna Nunn - State Farm Agent Kernersville, United StatesJob Description · Job DescriptionBenefits:Health insurance · ROLE DESCRIPTION: · Susanna Nunn - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Customer Service Re ...
-
Customer Service Representative
2 days ago
Tops & Trends Kernersville, United StatesJob Description · Job DescriptionSalary: Starting at $ per hour · Customer Service Representative: · Tops and Trends, Inc. the leading certified automotive Restyler in the Southeast is seeking a highly enthusiastic, outgoing and motivated administrative team player for our Kerner ...
-
Customer Service Representative
2 weeks ago
Sun Technologies Kernersville, United StatesJob Title : Customer Service Representative Required Skills : Respond to customer inquiries, provide quotes and take customer orders Location : Kernersville,North Carolina **Job Description** · **Qualifications** · Good customer service and communication skills · Reliable, org ...
-
Guest Services Representative II
1 week ago
Novant Health Kernersville, United StatesOverview · Novant Health is seeking a Guest Services Representative II. The Guest Services Representative II serves as the role model for service excellence and patient experience. The Guest Service Representative II is responsible for providing caring and compassionate service t ...
-
customer service representative
1 week ago
Family Dollar Walkertown, United StatesFamily Dollar OLD HOLLOW RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
-
Guest Services Representative
3 weeks ago
Novant Health Winston-Salem, North Carolina, United States PermanentOverview: · Novant Health is seeking a Guest Services Representative II. The Guest Services Representative II serves as the role model for service excellence and patient experience. The Guest Service Representative II is responsible for providing caring and compassionate service ...
-
Customer Service Representative
1 week ago
CRG Greensboro, United StatesCustomer Service Representative · CRG has partnered with a marketing services client in Greensboro, NC For over 30 years, this company has worked with large manufacturers supporting their sales and marketing initiatives. They work with other companies to manage their databases, h ...
-
Customer Service Representative
3 days ago
Jackie Smith - State Farm Agent Greensboro, United States Full timePosition Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-b ...
-
Financial Services Representative
1 week ago
State Employees' Credit Union Greensboro, United States Full timeIf you are motivated and believe in the credit union philosophy of "People Helping People," join our team · PURPOSE: · To provide exemplary member service through all delivery channels, handle functions such as cash box management, account opening and maintenance, phone inquiries ...
-
Patient Service Representative
5 days ago
Piedmont Ear Nose & Throat Associates, Winston-Salem, United States:Job Summary: · Optimizes patient satisfaction, patient flow, medical revenue and practice operations by demonstrating flexibility in front office functions including, but not limited to, providing superior customer service, facilitating the registration process, recording patien ...
-
Customer Service Representative
2 weeks ago
CVS Pharmacy High Point, United StatesAnswers questions and resolves issues as a single-point-of-contact based on phone calls from plan sponsors, members and providers. Provides customized interaction based on customer preference and individualized needs, creating an emotional connecti Customer Service, Customer Serv ...
-
Customer Service Representative
2 weeks ago
Graham Personnel Services High Point, United StatesGraham Personnel Services has an immediate need for Customer Service Representatives to support a call center in High Point. Pay rate: $15.50/hr. Shift: 8 am-5 pm schedule; M-F - Start date: Thursday, 5/2 Inbound/ Outbound Call Center. Responsibiliti Customer Service Representati ...
-
Customer Service Representative
1 week ago
Graham Personnel Services High Point, United StatesGraham Personnel Services is seeking a Customer Service Representative for a manufacturing company in High Point. Hours: M-F 8:30-3:00 pm. Contract only role for 12 weeks. Pay rate: $17-18/hr. Position duties/responsibilities:Interacts with customers Customer Service Representati ...
-
Customer Service Representative
3 weeks ago
CRG High Point, United StatesCustomer Service Representative · CRG has launched a search for a Customer Service Representative in the Triad area for a client of ours in the furniture industry. This role will be responsible for answering inbound phone calls, resolving any customer service issues and other du ...
-
Customer Service Representative
1 day ago
UF CORPORATION High Point, United StatesJob Description · Job DescriptionJob Summary: · UF Corp Inc., a leader in the wholesale industry for over 17 years, proudly holds one of the largest market shares in the sector. We are dedicated to providing exceptional service to convenience stores, gas stations, and tobacco & v ...
-
Customer Service Representative
2 days ago
Dakota Andrews - State Farm Agent Jamestown, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Dakota Andrews - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency ...
-
customer service representative
1 week ago
Family Dollar High Point, United StatesFamily Dollar - 840 S MAIN ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...
-
Customer Service Representative
2 weeks ago
Culp High Point, United States** Customer Service Representative** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO001624 Showing 1 location **Job Details** · **Description** · **Position Summary:** Responsible for acting as a liaison between customers and company. Assists with or ...
-
Guest Service Representative
4 weeks ago
Nothing Bundt Cakes High Point, United StatesBenefits: · * Company parties · * Employee discounts · * Free uniforms · COMPANY AND CULTURE: · At Nothing Bundt Cakes, the Guest Services Representative, also referred to as Joy Creator (JC), sweetens up the place, setting the mood and making a stop in the bakery an event worth ...
-
Customer Service Representative
2 weeks ago
Furnitureland South Jamestown, United StatesJob purpose · The Account Manager must be a highly motivated individual possessing excellent communication skills, with the ability to maintain customer satisfaction by communicating with our customers, finding a means for resolving any outstanding service issues and following u ...
Guest Services Representative - Charlotte, North Carolina, United States - Novant Health
Description
Overview:
The Guest Services Representative serves as the role model for service excellence and patient experience and is responsible for providing caring and compassionate service to patients and their loved ones.
The Guest Services Representative is the initial contact and greets guests arriving at key entry points, setting the tone for the guests' remarkable experience.
This role is responsible for greeting patients and visitors, providing direction, communicating current hospital guidelines and policies, ensuring visitor control and oversight of assigned areas.
The Guest Services Representative will maintain a welcoming and safe environment, provide immediate service recovery as needed, and perform various clerical duties as assigned.
The Guest Services Representative must have a comprehensive knowledge of hospital services and facility resources to ensure every guest has a remarkable experience.
At Novant Health, one of our core values is diversity and inclusion.By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities.
Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.Qualifications:
Education:
High School Diploma or GED, required.
Experience:
One to two years of customer service experience, preferably in a healthcare setting, preferred.
Licensure/Certification:
Valid state drivers license for facilities where Valet assistance may be needed, required.
Additional skills required:
Presents self in a professional manner and possesses strong customer services skills. Ability to converse with people of diverse backgrounds and all levels of authority. Must be detail-oriented and demonstrate problem solving and critical thinking skills. Ability to function independently with minimal supervision and as part of a team. Must demonstrate flexibility and adaptability to changing priorities in a fast-paced environment. Must possess excellent organizational and time-management skills. Able to use de-escalation techniques to maintain a safe environment. Must be familiar with Microsoft Office and have proficient typing skills.
Additional skills preferred:
Be a current notary public or be willing to become a notary, if needed.
Responsibilities:
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
