Jobs
>
Lowell

    IAS Servicing Specialist 2 - Lowell, United States - Arkansas Employer

    Arkansas Employer
    Arkansas Employer Lowell, United States

    1 week ago

    Default job background
    Description

    This job was posted by : For more information, please see: minimal direction of the IAS Supervisor, the IAS Servicing Specialist 2 will perform servicing functions that support the following teams: Flood, Collections, IRA, International Wires, and Participations.

    The IAS Servicing Specialist 2 will review and provide guidance on the more complex files and accounts.

    The incumbent must maintain a high level of accuracy and provide proactive communication and support to bank and shared services associates.

    A high degree of resourcefulness and accuracy is required in this position to ensure the bank does not incur financial losses.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

    Serve as a resource to bank associates regarding complex servicing questions related to regulatory laws (federal and state).Accurately analyze and process complex data from supporting departments in various system applications and ensure that the integrity and accuracy of information is maintained in accordance with applicable laws, regulations, and Arvest servicing guidelines.

    Serve as an escalation point for experience and/or input teams within the complex functional support area.
    Escalate high risk transactions and concerning trends information to management in a timely manner.
    Facilitate conversations with customers that are impacted by the functional support area to resolve complex servicing issues.

    Analyze incoming documents within complex functional support areas, and communicate with internal departments to clarify information for both accuracy and to ensure alignment with business needs.

    Adhere to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies.

    Ensure duties are performed to align with department key performance indicators (KPIs).Perform all duties within established department Service Level Agreements (SLAs).Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.

    This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.


    TEAM ACCOUNTABILITIES:
    Support and uphold the Arvest Mission Statement.
    Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.

    Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.

    Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the companys overall operation.
    Promote professionalism at all times.


  • Denken Solutions, Inc. Springdale, United States

    Title: Customer Service Associate · Location: Springdale, AR · Duration: 6 Months · Summary: · The Customer Service Associate CSA has primary responsibility for managing the relationship between the carrier, customer, and sales groups concerning their assigned accounts. · The CSA ...


  • Learning & Behavior Consulting Springdale, United States

    Job Description · Job DescriptionSalary: $50,000-$65,000 · Position Description: Program Services Specialist · Interdisciplinary Team Facilitator · Summary of Position: · The Program Services Specialist supports all aspects of service delivery, facilitating the work of the Progra ...


  • Denken Solutions Springdale, United States

    Title: Customer Service Associate · Location: Springdale, AR · Duration: 6 Months · Summary: · The Customer Service Associate CSA has primary responsibility for managing the relationship between the carrier, customer, and sales groups concerning their assigned accounts. · Th ...


  • Bank OZK Rogers, United States

    Client Service Specialist (Teller) · Job ID: 13983 · Functional Area: Retail/Community Banking · Position Type: Full-Time Regular · Experience Required: 1 - 3 Years · Location: Rogers, AR New Hope · Department: Community Banking · Education Required: High School Diploma or Equiva ...


  • Mundo-Tech Inc Rogers, United States

    **Be off work before 5:00 every day** · **Who We Are** · If the idea of a career in the aerospace industry excites you, you have come to the right place Mundo-Tech, Inc. is a fast-growing, award-winning manufacturer of fabricated tube assemblies for aerospace, defense, and comm ...


  • Arkansas Children's Hospital Springdale, United States

    Arkansas Children's · Medical Services Marketing Specialist · Springdale , · Arkansas · Apply Now · CC017790 Marketing/Communications Administration · Summary: · Monday - Friday, 8:00 a.m - 5:00 p.m — Hybrid (In-State Only) · Supports strategic plan to grow market share and ...


  • Arkansas Children's Hospital Springdale, United States

    ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY O ...


  • State of Oklahoma Rogers, United States

    Job Posting Title · Food Service Specialist I · Agency · 650 DEPARTMENT OF VETERANS AFFAIRS · Supervisory Organization · Claremore Veterans Center · Job Posting End Date (Continuous if Blank) · Note: Applications will be accepted until 11:59 PM on the day prior to the posting end ...


  • Valvoline Rogers, United States

    Valvoline - JobID: [Automotive Technician] As a Vehicle Service Specialist at Valvoline, you'll: Help keep the guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles; Change oil; Check and refill fluids ...


  • Denken Solutions Springdale, United States

    Title: Customer Service Associate · Location: Springdale, AR · Duration: 6 Months · Summary: · The Customer Service Associate CSA has primary responsibility for managing the relationship between the carrier, customer, and sales groups concerning their assigned accounts. · Th ...


  • Walmart Bentonville, United States Full time

    Position Summary... · What you'll do... · Supports assigned business area in the development of strategies, practices, systems, and activities by conducting analyses of initiatives to understand and communicate existing trends; analyzing and interpreting data; and translating dat ...


  • Walmart Bentonville, United States Full time

    Description · can be made available as part of the hiring process.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial ...


  • Velocity Enterprises Benton Heights, United States

    "Become who you've always wanted to be. Live excellence. Create something new together. And fully unleash your potential. This is your path at Gleiss Lutz - one of the leading international law firms. With 9 locations. Interdisciplinary teams. And a mission: to give the future it ...


  • State of Arkansas Bentonville, United States

    Position Number: · County: Benton · Posting End Date: 05/26/2024 · Office of early Childhood: Licensing Unit · Office: Office of Early Childhood · Unit: Licensing · County: Benton County · Supervisor: Chelsee Rogers · Join the Arkansas Department of Education where each student ...


  • Arkansas Government Job Rogers, United States

    HEALTH SERVICES SPECIALIST II · Date: May 30, 2024 · Req ID: 40046 · Location: · Rogers, AR, US, 72756 · Category: AR DEPARTMENT OF HEALTH · Anticipated Starting Salary: 35,581.00 · Arkansas Department of Health · 4815 W Markham Street · Little Rock, AR 72205 · Position ...


  • Arkansas Government Job Bentonville, United States

    CHILD CARE SERVICE SPECIALIST · Date: May 16, 2024 · Req ID: 39460 · Location: · Bentonville, AR, US, 72713 · Category: DEPARTMENT OF EDUCATION · Anticipated Starting Salary: · Position Number: · County: Benton · Posting End Date: 05/26/2024 · Office of early Childhood: ...


  • ArcBest II: Panther Fayetteville, United States

    What You'll Do · ArcBest is a logistics company with creative problem solvers who deliver integrated solutions for complex supply chain challenges. · Wanting to join the ArcBest family? In our search for top talent, we are looking for those that will further enable us to deli ...


  • Dahlauto Fayetteville, United States

    In this fast-paced position at Dahl Express Service in Winona, you will put your customer service skills to good work by taking care of our express service guests. Greet them with a smile as they enter the facility, ensure we take care of their vehicle service needs and communica ...


  • Walmart Bentonville, United States

    What you'll do at · Position Summary... · What you'll do... · Supports assigned business area in the development of strategies, practices, systems, and activities by conducting analyses of initiatives to understand and communicate existing trends analyzing and interpreting dat ...


  • City of Bella Vista Arkansas Bella Vista, United States

    Job Type Full-timeDescriptionThe Youth Services Specialist, under the supervision of the Children and Youth Services Librarian, performs an integral role on the library team, creating and maintaining Children's department programming. Providing excellent customer service to both ...