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Customer Service Specialist - Rogers, United States - Mundo-Tech Inc
Description
Join Our Aerospace Team at Mundo-Tech, Inc.
Who We Are:
If the idea of contributing to the aerospace industry excites you, Mundo-Tech, Inc. is the place to be. We are a reputable manufacturer with over 35 years of experience in fabricating tube assemblies for aerospace, defense, and commercial sectors, playing a vital role in the world of flying machines. We pride ourselves on having a top-notch team dedicated to excellence.
Your Work Environment:
At Mundo-Tech, we prioritize your work-life balance. As a Customer Service Specialist, you will enjoy a full-time position with working hours from 8:00 AM to 4:30 PM, Monday to Friday, ensuring you can be off work before 5:00 every day.
Who We Are Looking For:
- Customer Oriented: Demonstrate a commitment to exceed customer expectations.
- Detail Oriented: Possess keen attention to detail and take pride in the accuracy of your work.
- Team Player: Embrace teamwork and prioritize collective goals over individual achievements.
Key Responsibilities:
- Purchase Order Entry: Efficiently handle all purchase orders in our ERP Software.
- Customer Relationship Management: Nurture and manage strong customer connections.
- Contract Review: Thoroughly examine new and updated customer contracts.
Requirements:
- Experience: Minimum of 1 year in customer service within a professional setting.
- Education: Background in Marketing, Business Management, or related fields preferred.
- Microsoft Excel: Proficiency in Microsoft Excel is essential.
- Ethical Mindset: Demonstrate strong moral values and a humble attitude.
Benefits We Offer:
- Competitive Salary: Starting salary ranging from $32k to $40k based on experience.
- Comprehensive Insurance: Health, Dental, Vision, and Supplemental plans available.
- Generous Leave Policy: Enjoy 60 hours of paid time off in your first year and 104 hours in the second year.
- 401(k) Matching: Up to 3.5% matching contribution.
- Career Growth Opportunities: Join us during our growth phase and advance your career.
Work Location:
This role is situated at our Rogers, AR facility. While primarily onsite, we offer remote flexibility for various circumstances, including family responsibilities, health concerns, or inclement weather conditions.
COVID-19 Policy:
- Essential Business Operations: Mundo-Tech is designated as an essential business, ensuring continuous operations.
- Vaccination Policy: No vaccination requirements in place.
- Paid COVID-19 Leave: Supportive leave policy for testing, positive cases, or caregiving needs.
Equal Opportunity Employer:
Mundo-Tech, Inc. upholds a commitment to equal opportunity employment. We assess all candidates based on qualifications without regard to race, color, religion, gender, national origin, disability, or veteran status.
Apply now to join our dynamic team and be part of the exciting world of aerospace technology!
