Business Support Analyst - North Kingstown, United States - Falvey Insurance Group

Falvey Insurance Group North Kingstown, United States

1 week ago

Description

Summary of Position

Falvey insurance Group is one of the largest Marine Insurance MGAs in the country and was founded on the pillars of Technology and Operational Excellence.

The Business Analyst role is critical to the expanding strategy of the group as the position is expected to leverage problem-solving, communication, and process design to advance industry leading, in-house software systems.

The position involves acting as an advocate, point of contact, and internal consultant for their assigned departments: Market Operations, Marketing, Legal & Compliance, People Operations The Business Support Analyst will be expected to establish a deep understanding of the processes and personnel of these assigned departments and become "embedded" within the teams.

From a position of shared understanding, the Analyst can design solutions to day-to-day problems, identify areas for process improvements, and advocate for their teams throughout the organization (Software Development, Data Analytics, Marketing, etc.).

Position Functions

The role will have the following main responsibilities:

Supporting the efficiency of proprietary internal systems through:
Intaking issue submissions (bugs, questions, feature requests, etc.) from assigned departments and clarifying the Problem, Impact, and Potential Solutions

Following prioritization and process guidelines to determine a solution path

Writing Change Requests for internal software development team

Communicating updates and status on individual problems

Maintaining an ongoing understanding of assigned departments' goals, priorities, concerns, and daily processes

Conducting Process identification, documentation, and suggesting operational improvements

Participating in and coordinating the User Acceptance Testing phase for system updates that impact assigned departments

Running weekly check-ins with assigned departments to communicate statuses and confirm priorities

Participating in the design of large-scale strategic projects that impact assigned departments

Secondary responsibilities include:
Using Business Intelligence platforms to review department KPI's and data integrity

Evaluating project requests in terms of business goals and objectives

Knowledge, Skills and Abilities

Strong desire to establish relationships and understand the goals, concerns, and objectives of stakeholders throughout the business

Exceptional written and verbal communication skills with the ability to contextually switch between technical and plain language. Experience creating process flows, wireframes, decision trees, other methods of effective visual communication.

Excellent comprehension skills to efficiently develop a connected understanding of business processes and goals. This includes learning via informal conversations with company leaders, completed projects, end user interviews, and individual experimentation/replication of issues.

Problem solving skills are necessary for this position, as numerous complex scenarios will be directed to the candidate on a daily basis.

We are looking for an individual who enjoys getting to the bottom of complex problems and ultimately coming up with effective solutions.

Insurance Experience a plus

Business Analysis Experience a plus

Process Diagramming Experience a plus

Experience with Business Intelligence platforms (Power BI, Tableau, Domo) a plus

There are many routes to being successful within this role and a candidate is not expected to have all of these characteristics.

There will be ample time for on the job training and learning.

In essence, we are looking for a person who is interested in a dynamic role and cultivating a generalist skillset.

Other Requirements

Bachelor's degree is required. Additional business work experience is preferred.

Physical Requirements

Must be able to sit and work quietly for extended periods of time, operate a computer, lift heavy file boxes, and answer and communicate on a telephone.

Supervisory Responsibilities

None

Working Conditions

Business-casual fast paced multi-tasking office environment.

Hours of Operation:
This position works Monday through Friday, 9:00 am to 5:00 pm, 5 days per week. Falvey has a hybrid work plan, and this position is expected to be in the Rhode Island office Tuesday-Thursday. This position requires and allows for flexibility working additional hours to accomplish project objectives.

Powered by JazzHR

Business Support Analyst

1 week ago

Falvey Insurance Group North Kingstown, United States

**Summary of Position**: · Falvey insurance Group is one of the largest Marine Insurance MGAs in the country and was founded on the pillars of Technology and Operational Excellence. The Business Analyst role is critical to the expanding strategy of the group as the position is ex ...
Application Support Analyst

2 weeks ago

Ocean State Job Lot North Kingstown, United States

POSITION SUMMARY:The Application Support Analyst role at Ocean State Job Lot ("OSJL" and "Company") provides Tier 2 level of support on our internal business applications. The role partners with the business and technical staff to complete application projects. The role is respon ...
Business Support Analyst

6 days ago

Falvey Insurance Group North Kingstown, United States

Job Description · Job DescriptionSummary of PositionFalvey insurance Group is one of the largest Marine Insurance MGAs in the country and was founded on the pillars of Technology and Operational Excellence. The Business Analyst role is critical to the expanding strategy of the gr ...
Analyst 2, Business Support

1 week ago

Comcast Corporation Bedford, United States

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
Analyst 3, Product Sales Support

6 days ago

Comcast Corporation Bedford, United States

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...
Business Data Anaylyst

1 week ago

ASC Engineered Solutions North Kingstown, United States

**About the Company** · **Requirements**: · **Job Summary**: The Business Data Analyst is proficient in data analysis, warehousing, and reporting. In this role, you will be responsible for building and maintaining reporting tools that currently support PPS operations. Strong scri ...
Program Representative

1 week ago

General Dynamics Electric Boat North Kingstown, United States

Overview: · This position supports Electric Boat's Materials Management activities associated with all active classes of US submarines. In this role you will be required to interpret technical requirements. Your responsibilities would encompass program management, data management ...
Board Certified Behavior Analyst

1 day ago

Navigate Behaviors, LLC North Kingstown, United States

We are searching for a creative and energetic Board Certified Behavior Analyst (BCBA) with a passion for precision teaching to join our collaborative team providing ABA services to children and young adults with developmental disabilities in our clinic. This position has the flex ...
Material Supportability Analyst

6 days ago

Rite-Solutions, Inc. Newport, United States

Job Description · Job DescriptionRite-Solutions, Inc., is seeking a skilled and motivated Material Supportability Analyst in the Middletown, RI area to support the Naval Undersea Warfare Center (NUWC) Code 34 Periscope & Imaging In-Service Engineering Agent (ISEA). · Job Descript ...
Associate (Senior - Support Analyst)

2 weeks ago

Creative Solutions Services, LLC Providence, United States

Associate (Senior - Support Analyst) # · $40-$45 per hour · Providence, Rhode Island, RI · All On-site · Contract · Duration: 6 Months · Share on · Job Description · Domain Competencies (APPS)-Bus. Process-Healthcare-Bus. Process-Healthcare · Experience in Payer Domain, cus ...
Quality Assurance

1 week ago

MEGA PROFESSIONALS Warwick, United States

Overview: · We are seeking a highly skilled and detail-oriented Quality Assurance Analyst to join our team. As a Quality Assurance Analyst, you will play a crucial role in ensuring the quality and integrity of our products. You will be responsible for conducting thorough inspecti ...
Financial Analyst Decision Support

1 week ago

Care New England Health System Providence, United States

Prepares decision support and service line reporting for Care New England and its Operating Units. Provides financial analysis to support strategic decisions and System initiatives. · Uses business acumen and strong customer focus skills to manage projects. · Duties and Responsib ...
Associate (Senior - Support Analyst)

6 days ago

eTeam Providence, United States

Domain Competencies (APPS)-Bus. Process-Healthcare-Bus. Process-Healthcare · Experience in Payer Domain, customer onboarding · As the SME for Membership/Enrollment, you will play a critical role in providing strategic insights, technical expertise, and leadership to enhance membe ...
IT Support Service Desk Analyst

1 week ago

SSTAR Fall River, MA, United States

Shift: First Shift · We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses th ...
Associate (Senior - Support Analyst)

1 hour ago

eTeam Inc Providence, United States

$40-45/Hour. · Domain Competencies (APPS)-Bus. Process-Healthcare-Bus. Process-Healthcare · Experience in Payer Domain, customer onboarding · As the SME for Membership/Enrollment, you will play a critical role in providing strategic insights, technical expertise, and leadership t ...
Financial Analyst Decision Support

21 hours ago

Care New England Providence, United States Full time

Job Summary: · Prepares decision support and service line reporting for Care New England and its Operating Units. Provides financial analysis to support strategic decisions and System initiatives. · Uses business acumen and strong customer focus skills to manage projects. · Duti ...
Financial Analyst Decision Support

6 days ago

Care New England Providence, United States

Job Description · Job DescriptionJob Summary: · Prepares decision support and service line reporting for Care New England and its Operating Units. Provides financial analysis to support strategic decisions and System initiatives. · Uses business acumen and strong customer focus s ...
Mdm Data Steward/business Analyst

1 week ago

AIG Bedford, United States

This MDM Data Steward/Business Analyst role will be an ideal opportunity to develop your experience and expertise in business analysis and Information Technology. · Make your mark in Information Technology · How you will create an impact · Join our dynamic team as an MDM (Master ...
Data and Systems Integration Analyst

1 week ago

North Providence School Department North Providence, United States

**Position Summary**: · The Data and Systems Integration Analyst serves in a crucial role with ensuring the smooth operation and efficiency of District data initiatives while contributing to data-driven decision making, improved student outcomes, and providing accurate and timely ...
Insurance Underwriting Coord

2 weeks ago

Lifespan Risk Services Providence, United States

SUMMARY: · Lifespan Risk Services (LRS) is organized and operated for the purpose of coordinating insurance administrative loss prevention and claims functions for Lifespan Corporation. Under the supervision of the LRS Director of Insurance and Business Operations position requir ...