Jobs
>
Columbus

    Managed Care Representative - Columbus, United States - Travelers Insurance

    Travelers Insurance
    Travelers Insurance Columbus, United States

    1 week ago

    Default job background
    Description
    Who Are We?

    Taking care of our customers, our communities and each other. That's the Travelers Promise.

    By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years.

    Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

    Job Category

    Claim

    Compensation Overview


    The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country.

    The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

    As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

    Salary Range

    $35, $58,500.00

    Target Openings

    2

    What Is the Opportunity?


    Responsible for the coordination, and implementation, of the workers compensation managed care program for a specific state to assist policyholders and agents with the enrollment process.

    Responsible for managed care processes including state panel production, issue tracking and support of network operations.

    What Will You Do?

    Contact new and renewal policyholders and customers. Communicate information on the benefits of the managed care program and the process for a successful implementation. As needed, provide necessary forms and written documentation on the implementation process.


    Serve as the front-line managed care resource to policyholders, customers, Account Consultants, Account Executives and Claim Account Executives on the coordination and implementation of the managed care process.

    Ensure Information Request, Implementation Verification, and all other required forms have been completed and returned. Follow-up with accounts who have not returned required documentation.

    Maintain required documentation and tracking records of assigned activities.

    Assist Managed Care Consultant in the managed care compliance activities in accordance with Workers Compensation law and Administrative Rules.

    Professionally place and answer telephone calls and all other correspondence, respond to routine questions and reroute inquiries when appropriate.

    Effectively capture information and respond in an efficient manner.

    Consistently provide top-tier, high-level customer service.


    Share policyholder/customer, telephone, system and/or other business concerns with Unit Manager or other appropriate parties for prompt and effective resolution.

    Perform other duties as assigned.

    What Will Our Ideal Candidate Have?


    Education/Course of Study:
    Strong communication / telephone skills

    Strong customer service skills

    Solid organization skills and attention to detail

    Basic knowledge of claim systems

    Ability to resolve general / basic problems

    Strong team member

    Basic knowledge of Microsoft Office Excel helpful Work Experience:

    Competencies, as demonstrated by ability to:
    Lead the Business

    Align personal work goals and actions to the vision and business strategies

    Implement change

    Support enterprise culture

    Lead Self

    Exhibit courage, credibility and conviction

    Communicate effectively

    Influences others by appealing to reason

    Apply analytical/problem solving skills

    What is a Must Have?

    High School diploma or equivalent

    What Is in It for You?

    Health Insurance:

    Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.


    Retirement:

    Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.

    If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

    Paid Time Off:

    Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.


    Wellness Program:
    The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals.

    In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs.

    Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.

    Volunteer Encouragement:
    We have a deep commitment to the communities we serve and encourage our employees to get involved.

    Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

    Employment Practices

    Travelers is an equal opportunity employer.

    We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve.

    We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.


    If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-) so we may assist you.


    Travelers reserves the right to fill this position at a level above or below the level included in this posting.

    To learn more about our comprehensive benefit programs please visit .
  • PCA Pharmacy

    Customer Care Representative

    3 days ago

    PCA Pharmacy Columbus, United States

    Acts as a liaison between all customers and the pharmacy. Assists with complaints, orders, errors, account questions, billing, and other queries. Hours - 7 on/7 off - 3rd shift Duties 1. Provides customer service and issue/resolution .. Partners with Customer Care, 3rd Shift, Rep ...

  • Value City Furniture

    Customer Care Representative

    1 week ago

    Value City Furniture Columbus, United States

    ** Customer Care Representative - Bilingual - Starting at $15.50** · *Share by Email* Location: CORPORATE OFFICE At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey. To that pur ...

  • Bobb Says Yes

    Customer Care Representative

    18 hours ago

    Bobb Says Yes Columbus, United States

    Bobb Automotive- has been doing business in Columbus since 1924, a well established and respected Auto Company. We are expanding our A-Team, which is our Call Center. · Are you bored by your current job or frustrated with not being able to find work? Are you a POSITIVE person w ...

  • Bobb Says Yes

    Customer Care Representative

    19 hours ago

    Bobb Says Yes Columbus, United States

    Job Description · Job Description Bobb Automotive- has been doing business in Columbus since 1924, a well established and respected Auto Company. We are expanding our A-Team, which is our Call Center. · Are you bored by your current job or frustrated with not being able to find ...

  • Synchrony Health Services

    Customer Care Representative

    4 days ago

    Synchrony Health Services Columbus, United States

    Overview: · Headquartered in Louisville, Kentucky, Synchrony Pharmacy has served long-term care and institutional healthcare facilities since 1994. With the guiding imperative to meet and exceed the residents needs, Synchrony Pharmacy partners with personal/skilled care or assis ...

  • Synchrony Health Services

    Customer Care Representative

    1 day ago

    Synchrony Health Services Columbus, United States

    Overview · Headquartered in Louisville, Kentucky, Synchrony Pharmacy has served long-term care and institutional healthcare facilities since 1994. With the guiding imperative to meet and exceed the resident's needs, Synchrony Pharmacy partners with personal/skilled care or assist ...

  • Elevance Health

    Customer Care Representative I

    1 week ago

    Elevance Health Columbus, United States

    Job Title: Customer Care Representative I · Location: This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of 6087 Technology Pkwy, Columbus, GA 31820. · This position will have on-site training and will require you to be in th ...

  • Elevance Health

    Customer Care Representative I

    2 days ago

    Elevance Health Columbus, United States

    Anticipated End Date: · Position Title: · Customer Care Representative I - FHPS · Job Description: · Job Title: Customer Care Representative I · Location: This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of 6087 Techno ...

  • U-Haul

    U-Box Customer Care Representative

    2 weeks ago

    U-Haul Columbus, United States

    Location: · 775 Georgesville Rd, Columbus, Ohio 43228 United States of America · Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; local delivery driver). As a CCR, you will be ...

  • Fresenius Medical Care

    Registered Nurse

    3 days ago

    Fresenius Medical Care Franklin, United States Full time

    POSITION FEATURES: · ***Up to a $5,000 Sign-on Bonus for Qualified Candidates*** · PURPOSE AND SCOPE: · The professional registered nurse Outpatient RN CAP 1 is an entry level designation into the Clinical Advancement Program (CAP). This position is accountable and responsible fo ...

  • Legacy Treatment Services Group

    Adolescent Residential Services Program Director

    1 week ago

    Legacy Treatment Services Group Columbus, United States

    Located in South Jersey within the local community, this Psychiatric Community Housing unit serves five girls. The program was developed and operates with a specific Trauma-Informed treatment approach to serve the youth with a program that is uniquely tailored to the particular n ...

  • Aspen Dental

    Dentist - DDS/DMD

    1 week ago

    Aspen Dental Columbus, United States Full time

    At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive compensation, and flexible scheduling will hel ...

  • Fresenius Medical Care

    Manager Nutrition Services

    5 days ago

    Fresenius Medical Care Columbus, United States Full time

    PURPOSE AND SCOPE: · Supports the delivery of excellent nutritional care to patients by providing supervision, training, direction, guidance and support to facility dietitians in an assigned area. Acts as a resource and subject matter expert to assist in the improvement of clini ...

  • Aspen Dental

    Dentist- DDS

    1 week ago

    Aspen Dental Franklin, United States Full time

    This opening is for an Associate Dentist. · At Aspen Dental, we put You 1st, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-class learning and development training program, competitive c ...

  • TBRx Franklin

    Body Coach/athletic Trainer

    1 week ago

    TBRx Franklin Franklin, United States

    **Job Description & Responsibilities** · As a TBRx Franklin Body Coach, you will help clients of every age and every level overcome and prevent injuries by creating natural & holistic activity-specific and client-specific personalized programs based on the TBRx lifestyle. These p ...

  • Crown Equipment Corporation

    Parts Sales Representative

    1 week ago

    Crown Equipment Corporation Franklin, United States

    **Company Description**: · Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient ...

  • Empire Today

    Assistant General Manager

    2 weeks ago

    Empire Today Franklin, United States

    Are you ready to grow your career? Empire Today is looking for an **Assistant General Manager** to oversee all aspects of daily operations within their assigned market. The **Assistant General Manager **will be responsible for the management of all sales, service, installations, ...

  • Cracker Barrel Old Country Store, Inc.

    Server

    1 week ago

    Cracker Barrel Old Country Store, Inc. Columbus, United States

    Store Location: US-GA-Columbus Overview: · As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides everything that we do, and there's room for everyone at our table Servers k ...

  • Saputo Inc.

    Production Line Attendant

    6 days ago

    Saputo Inc. Franklin, United States

    At Saputo, our best comes from our people. We're a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we've grown into a leading global dairy processor by staying true to the culture that defines us. Each of ou ...

  • Saputo Inc.

    Warehouse Material Handler

    8 hours ago

    Saputo Inc. Franklin, United States

    At Saputo, our best comes from our people. We're a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we've grown into a leading global dairy processor by staying true to the culture that defines us. Each of ou ...