- Provides customer service and issue/resolution.
- Partners with Pharmacy to obtain necessary prescriptions for controlled drugs.
- Resolves rejections, denials and PA's associated with all adjudicated Medicaid, Medicare D or Private Insurance claims.
- Connects with prospective patients for Onboarding and assists with Patient follow-up and inquiries as directed by the Pharmacist In Charge.
- Serves as the communication liaison regarding medication or resident coverage issues with Executive Directors, Pharmacist in Charge, Responsible Parties, Physicians, PDP's/Insurance plans.
- Provides training to other staff necessary to successful performance, company standards and expectations and cross-functional awareness and proficiencies.
- Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected.
- Assists with special projects as needed.
-
Customer Care Representative
5 days ago
Value City Furniture Columbus, United States** Customer Care Representative - Bilingual - Starting at $15.50** · *Share by Email* Location: CORPORATE OFFICE At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey. To that pur ...
-
Customer Care Representative
3 weeks ago
Bobb Says Yes Columbus, United StatesJob Description · Job Description Bobb Automotive- has been doing business in Columbus since 1924, a well established and respected Auto Company. We are expanding our A-Team, which is our Call Center. · Are you bored by your current job or frustrated with not being able to find ...
-
Customer Care Representative
4 days ago
Russell Tobin Columbus, United StatesPosition Title: Customer Support Representative/Account Representative-Sr · Location:4343 Easton Commons Columbus OH 43219 · Duration:6months Contract · Pay rate: $19.17/hr. on w2. · Preference Criteria: · We prefer candidates with either a College Degree or Previous Contact Cent ...
-
Customer Care Representative
1 day ago
Russell Tobin Columbus, United StatesJob Description · Job DescriptionPosition Title: Customer Support Representative/Account Representative-Sr · Location: Columbus OH 43219 · Duration:6months Contract · Pay rate: $19.17/hr. on w2. · Preference Criteria: · We prefer candidates with either a College Degree or Previou ...
-
Customer Care Representative
2 weeks ago
Bobb Says Yes Columbus, United StatesBobb Automotive- has been doing business in Columbus since 1924, a well established and respected Auto Company. We are expanding our A-Team, which is our Call Center. · Are you bored by your current job or frustrated with not being able to find work? Are you a POSITIVE person w ...
-
Customer Care Representative
3 weeks ago
PCA Pharmacy Columbus, United StatesActs as a liaison between all customers and the pharmacy. Assists with complaints, orders, errors, account questions, billing, and other queries. Hours - 7 on/7 off - 3rd shift Duties 1. Provides customer service and issue/resolution .. Partners with Customer Care, 3rd Shift, Rep ...
-
Customer Care Representative
2 weeks ago
Bobb Says Yes Columbus, United StatesBobb Automotive- has been doing business in Columbus since 1924, a well established and respected Auto Company. We are expanding our A-Team, which is our Call Center. · Are you bored by your current job or frustrated with not being able to find work? Are you a POSITIVE person w ...
-
Customer Care Representative
4 weeks ago
Synchrony Health Services Columbus, United StatesOverview: · Headquartered in Louisville, Kentucky, Synchrony Pharmacy has served long-term care and institutional healthcare facilities since 1994. With the guiding imperative to meet and exceed the residents needs, Synchrony Pharmacy partners with personal/skilled care or assis ...
-
Customer Care Representative
2 weeks ago
Russell Tobin Columbus, United StatesJob Description · Job DescriptionPosition Title: Customer Support Representative/Account Representative-Sr · Location:4343 Easton Commons Columbus OH 43219 · Duration:6months Contract · Pay rate: $19.17/hr. on w2. · Preference Criteria: · We prefer candidates with either a Colleg ...
-
Customer Care Representative I
3 weeks ago
Elevance Health Columbus, United StatesAnticipated End Date: · Position Title: · Customer Care Representative I - FHPS · Job Description: · Job Title: Customer Care Representative I · Location: This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of 6087 Techno ...
-
Customer Care Representative Select
2 weeks ago
Merieux NutriSciences Columbus, United StatesCustomer Care Representative Select · Columbus · Regular · MERIEUX NUTRISCIENCES · As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide ra ...
-
Customer Care Representative Select
2 weeks ago
Merieux NutriSciences Columbus, United StatesCustomer Care Representative Select · Columbus · Regular · MERIEUX NUTRISCIENCES · As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 27 countries, we offer to our customers a wide ra ...
-
Customer Care Representative II
3 weeks ago
Terumo Medical Corporation Franklin Township, United StatesJob Summary · Customer Care Representative II (CCRII) strives to provide the absolute best customer experience daily. Responsible for order entry and managing all customer requests about product orders, returns, or general inquiries with a focus on customer satisfaction. .CCRII ...
-
Customer Care Representative
3 weeks ago
Sarnova Dublin, United States· Position Title: Customer Care Representative - Cardio Partners - Remote (Central Time) · Req ID: 4555 · Location: Remote, United States · Remote: Remote · Job Description · OverviewSummary: · The Customer Care Representative is primarily responsible for answering in-bound ca ...
-
Operating Room Nurse Board Runner
3 weeks ago
TriStar Southern Hills Medical Center Franklin, United StatesIntroduction · Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At TriStar Southern Hills Medical Center our nurses set us apart from any other healthcare provider. We are seeking a(an) Operating Room Nurse Board ...
-
RN Case Manager PRN
1 week ago
National Church Residences Ohio, United States Part timeDescription · : Title: RN Case Manager (NE) · Job Code: Division: Senior Living · Status: Non-Exempt Reports to: Director of Clinical Management · PURPOSE · According to prescribed policies and procedures of the organization including all applicable federal, state and local regu ...
-
Sales and Marketing Representative
2 weeks ago
SpecialtyRx Columbus, United States Full timeSpecialtyRx is a full-service pharmacy, partnering with sub-acute and long-term care facilities. Our Columbus, Ohio team is seeking a Sales and Marketing Representative to plan and execute sales actions among designated regional prospects, meeting and exceeding budget, profitabil ...
-
Account Executive Community Educator
3 weeks ago
Alternate Solutions Health Network Ohio, United States Full timeAgency: · The Christ Hospital Home Health CareOur culture and people are what set us apart from other post-acute care providers. We're dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. · SUMMARY: ...
-
Patient Representative
1 week ago
InsideHigherEd Columbus, United StatesScreen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions. · Current Employees and Students:If you are currently employed or e ...
-
Attorney | Litigation
3 weeks ago
Mission Recruiting Columbus, United StatesA successful firm dedicated to representing the needs of hospitals, physicians, extended care facilities, other healthcare professionals, and attorneys is seeking a talented and ambitious litigation attorney licensed in Ohio to become an integral part of their team. The ideal can ...
Customer Care Representative - Columbus, Ohio, United States - Synchrony Health Services
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Overview:
Headquartered in Louisville, Kentucky, Synchrony Pharmacy has served long-term care and institutional healthcare facilities since 1994.
With the guiding imperative to meet and exceed the resident's needs, Synchrony Pharmacy partners with personal/skilled care or assisted living facilities to address the unique pharmacy needs of their residents through specialized clinical and operational support services.
Quality is not a goal; it is our basic operating tenet. Exceptional professional service and personal concern are our commitments.
Synchrony Pharmacy is an Ancillary division of Trilogy Health Services, which is an award winning company that is leading the way in employee benefits, professional development, personal wellness and recognition.
Let's talk about benefits.
Competitive salaries and weekly pay
Wage increases EVERY quarter
Student loan repayment, scholarships, and tuition reimbursement
Health, dental, vision, and life insurance kick in on the first of the month after your start date
401(k) Match
Bonuses for attendance, referrals, and gas
Quarterly employee recognition ceremonies
And so much more
Responsibilities:
Acts as a liaison between all customers and the pharmacy. Assists with complaints, orders, errors, account questions, billing, and other queries.
Hours - 7on/7off - 3rd shift
Duties
Qualifications:
High School diploma or equivalent. Associates degree preferred.
Licenses/Certifications
Ohio Pharmacy Technician Registration.
Experience
One (1) year pharmacy customer service experience. Healthcare, senior living industry, pharmacy or long- term care environment preferred.
Minimum one (1) year multi-facility experience preferred.
Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.