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    Quality Assurance Manager - Memphis, United States - Vaco

    Vaco
    Default job background
    Restaurants / Food Service
    Description
    About the job
    Employer Industry: Manufacturing
    Locations being offered for this opportunity: Memphis, TN

    Why Consider This Job Opportunity
    • Competitive Base Pay
    • Health benefits, including 401K and HSA
    • Steady Monday-Friday schedule with PTO and holiday schedule
    What To Expect (Job Responsibilities)
    • Promotes a culture of food safety, as well as a ''bottom-up'' communication approach at the site when it comes to quality, with employees of all levels.
    • Maintains, improves, and implement the site's Business Management System.
    • Manages document control and updates the site's procedures, instructions, and forms on the Safety Chain platform.
    • Oversees and updates the site's training curriculum on the Alchemy platform to ensure timely completion.
    • Leads the planning, coordination, execution, and closure of all site audits (internal audits, GMP inspections, external audits, etc.) and promotes the implication of a multidisciplinary team.
    • Facilitates the investigation and closure of issues (complaints, non-conformities, audit and inspection findings, supplier incidents, and other process failures) to determine and address root causes with corrective and preventive actions (CAPA).
    • Follows up on open non-conformities and corrective/preventive action (CAPA) plans to ensure timely closure. Shares best practices, corrective and preventive actions as well as process improvements ideas with other sites quality manager.
    • Delivers training and coaching to develop and raise all employees' competence levels in quality and food safety.
    • Follows site quality key performance indicators (KPI's) (such as product and process results, complaints, non-conformities, training completion, etc.) to detect trends and communicates with multidisciplinary team to develop action plans.
    • Collaborates to food safety and quality risk assessments and proactively identifies control measures.
    • Assesses and approves site suppliers (raw materials and service providers) against standard criteria through the collection and review of documents as well as through conducting on-site audits as needed.
    • Is the site's appointed food defense coordinator, recall coordinator, HACCP team leader, and Preventive Controls Qualified Individual (PCQI) (or ensures a competent designate assumes these roles).
    • Supports the laboratory manager as needed and is their backup.
    What Is Required (Qualifications)
    • A quality, food safety mindset;
    • Strong communication skills with the ability to positively influence others;
    • Attention to detail, critical thinking, analytical and problem-solving skills.



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