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    eCommerce Business Analyst - Seattle, United States - Acosta Group

    Acosta Group
    Acosta Group Seattle, United States

    2 weeks ago

    Default job background
    Retail
    Description

    Business Analysts II represent the business community and IT in prioritizing, analyzing and documenting business processes, identifying opportunities for improvement/enhancements and negotiating agreements and commitments between business partners (internal and external) and IT from requirements gathering to final implementation and maintenance. BA's work directly with clients/leadership at various levels within the company and with outside parties to research and identify operational business requirements with sufficient detail and clarity to allow IT staff to collaboratively develop the solution.

    Description:

    Open to anywhere in the United States.

    You will represent the business community and IT in prioritizing, analyzing, and documenting business processes, identifying opportunities for improvement/enhancements, and negotiating agreements and commitments between business partners (internal and external) and IT from requirements gathering to final implementation and maintenance. This role requires advanced PowerBI skills.

    You will work directly with clients/leadership at various levels within the company and with outside parties to research and identify operational business requirements with sufficient detail and clarity to allow IT staff to collaboratively develop the solution.

    Responsibilities:

    • Act as a Business/SME liaison back to the business leadership or IT Staff to influence, manage change, and educate for priority setting to ensure business commitments and objectives are met.
    • Create PowerBI dashboards from scratch
    • Participate in cross-functional work sessions with both the business and IT customers to capture stakeholder needs and required system requirements/features.
    • Involved in creating the Project Charter, SLA, and Statements of Work. Participate in the development, documentation, and analysis of detailed functional requirements via system Use Cases and Use Case Realizations.
    • Partners with the Project Manager while identifying resources to accomplish the goals and objectives of the project.
    • Participate in the development of system solution design for existing and new capabilities using a thorough understanding of business process and requirements as well as system capabilities and architecture.
    • Participate in multi-departmental, small, and medium to large projects and change initiatives.
    • Initiate problem analysis, explore solutions, and prepare and present information.
    • Participate in client meetings and engage clients when appropriate.
    • Provide customer support and post-implementation monitoring during the initial rollout.
    • Conduct and assist Quality Assurance with the development of testing criteria.
    • Assist and mentoring to Business Analyst I.

    Some Essential Functions of this Position:

    • Drive requirements-gathering sessions independently or in conjunction with BAIII assistance. (JAD/JAR sessions)
    • Strong competency in the requirements management processes and quality assurance (Testing) processes.
    • Deliver progress reports, proposals, requirements documentation, and presentations when necessary.
    • Communicate with confidence and facts (supported by analysis and data) the impacts of scope changes on the delivery of projects.
    • Develop and maintain effective working relationships with team members, internal partners, customers, and others through the use of strong interpersonal skills.
    • Coordinate with respective areas to resolve issues and develop processes to accomplish shared goals.
    • Utilize rigorous logic and methods to analyze and understand why problems occur.
    • Generate and implement creative, cost-effective, and realistic solutions.
    • Obtain cooperation from others, seek and encourage win-win alternatives and be effective at conflict resolution.
    • Effectively deal with change in a fast-paced demanding environment while maintaining a positive and cooperative attitude.
    • Other duties as assigned

    Qualifications for Internal Candidates

    Minimum Education Requirements:

    • High School Diploma/GED
    • Bachelor of Arts Degree OR
    • Bachelor of Science Degree

    Experience Requirement:

    • 4 to 6 years experience designing technical business processes.
    • Project Management Methodology (PMM) including the development of project documentation.
    • Use Case development.
    • JAD/JAR sessions including functional and technical requirement gathering, development, and translation to technical teams.
    • Analytical tools, and flowcharting tools such as Visio.
    • Work both independently and in a team environment.

    Knowledge, Skill and Ability Requirements:

    • Ability to shift priorities, demands and timelines through analytical and problem-solving capabilities.
    • Competent and good understanding of platforms such as Windows and UNIX.
    • Knowledge of Software Development Lifecycle Methodology (SDLC).
    • Testing knowledge across various testing cycles.
    • Solid knowledge of current Internet, Intranet, Extranet, client-server architectures including SharePoint.
    • A certificate from a Business Analysis accreditation institution is preferred, but not required.
    • Strong verbal communication skills.

    Acosta/ Mosaic North America is an Equal Opportunity Employer

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

    We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law

    By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

    US:

    Canada:

    Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-)

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