- Analyzing, developing, and executing internal and external reports and dashboards.
- Driving company and departmental OKRs, patient outcomes, and clinic-facing metrics to promote clinic activations, engagement, and growth.
- Identify opportunities and data-driven recommendations for improving patient outcomes.
- Work directly with our patient engagement, care team, product and finance to understand problems, and departmental requirements.
- Align on the dashboard vision.
- Analyze business requirements, processes, workflows, and data to interpret the needs of customers.
- Translate business requirements for reports and dashboards.
- Collaborate with the data team to test, design, and deploy solutions that are visually appealing and meet the business needs.
- Create and maintain accurate, up-to-date detailed documentation including business requirements, data, process flows, use cases, and user stories.
- Identify potential risks.
- Understand business and clinical implications of potential analysis.
- Participate in or lead testing, user acceptance testing, and validation of implemented solutions.
- Ensure delivered solutions meet the specified requirements and quality standards.
- Excellent verbal/written communication
- Data presentation skills
- Ability to effectively communicate with both business, technical, and clinical teams.
- Critical thinking skills to assess metrics, trends and data to reach conclusions based on findings.
- Technical knowledge and competence in compiling and communicating the effect of changes.
- Knowledge of relevant tools such as Miro, JIRA, Notion, Sigma, MS Excel, SQL, Tableau, etc. Certification in Business Analysis (e.g., CBAP, CCBA).
- Coming from a healthcare and/or startup background is a huge plus.
Business Analyst - Seattle, United States - Brook Health
Description
Brook Health is a digital health company. Brook provides people who are living with chronic conditions a highly personalized high-touch support via smartphone apps offering AI tools, data collection through connected devices, and real-time access to health coaches to make smart, daily decisions and build healthy habits to achieve their long-term health goals.
Brook offers an innovative work experience with team members in multiple time zones, headquartered in Seattle, WA. We have a fast-paced, user-centric, high-expectation, constantly-improving-ourselves type of culture. Our goal is to change the approach to chronic condition management and improve health outcomes for users and health care providers. Learn more about who we are here.
Business Analyst
We are looking for a highly skilled and growth-oriented Business Analyst based in Seattle, WA with strong problem-solving and analytical skills along with communication and interpersonal skills. In this role, you will be responsible for understanding the internal and external business and clinical requirements and challenges. You will drive opportunities and bridge the gap between stakeholders to ensure solutions align with requirements and deliver value. The ideal candidate will have a healthcare background and a metrics/data-driven analytical mindset of constantly measuring success and driving continuous improvement.
Compensation Band: $105,000 - $135,000. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
Responsibilities: