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    Sales Coordinator - San Jose, United States - The Crescent Hotels Group

    The Crescent Hotels Group
    The Crescent Hotels Group San Jose, United States

    5 days ago

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    Description
    Position:

    SALES & CATERING COORDINATOR



    Description:
    This role plays a crucial part in ensuring the smooth operation of the Sales & Catering Department. Responsibilities include professional coordination of banquets, meetings, and receptions assigned. Act as a key link between the sales team and customers, ensuring top-notch service delivery throughout all event phases. Proactively identify revenue opportunities and operational challenges to enhance event experiences.

    Reporting to:
    Director of Sales

    Key Responsibilities:
    • Prepare event documentation and coordinate with various stakeholders
    • Identify opportunities for revenue maximization through up-selling
    • Act as a liaison between the sales team and customers
    • Manage banquet and meeting spaces
    • Input and access data in the system for reports
    • Assist in promoting the hotel and securing re-bookings

    Requirements:
    • Excellent communication skills
    • Professional demeanor and appearance
    • Team player and problem solver
    • Ability to interact effectively with customers
    • Basic math and computer skills
    • Proficiency in Sales and Catering software

    Performance Standards:
    • Customer Satisfaction: Prioritize positive guest experiences
    • Work Habits: Adhere to high standards and be open to learning
    • Safety & Security: Ensure the well-being of guests and associates

    Note:
    This job description focuses on essential duties to excel in the position. Responsibilities may vary and are not limited to what is mentioned. Adaptability, problem-solving, and willingness to learn new skills are crucial.

    Source:
    Crescent Hotels & Resorts
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