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    Customer Service Associate - North Miami Beach, United States - exhibitDEAL

    exhibitDEAL
    exhibitDEAL North Miami Beach, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    exhibitDEAL is currently seeking a Customer Service Associate to join our team in Miami, FL.

    ABOUT US:

    Exhibitdeal is a leading provider of portable displays and marketing products used at face-to-face marketing programs.

    JOB SUMMARY:

    Are you looking to get your career off the ground and running? Our company provides the opportunity to thrive in a creative dynamic environment with plenty of room for growth. ExhibitDEAL gives you the chance to succeed and work with likeminded individuals. If you enjoy an innovative and creative environment, this is for you

    We need an extremely reliable and detail oriented individual who is dedicated to doing a good job. You must have the ability to learn about our products, keep an organized flow of orders and be quick on the computer. The ideal candidate will have a "can do" attitude, be smart, and self-driven.

    KEY RESPONSIBILITIES:

    Order Fulfillment

    • Place purchase orders with vendors to fulfill customer orders
    • Coordinate work plan to meet project requirements
    • Communicate with customers to update project completion timeline

    Project Accounting

    • Review and enter bills expenses for projects
    • Monitor receivables and assist with collections

    Customer Service

    • Communicate with customers via phone, email, and live chat to answer questions regarding products and services
    • Support sales team with tasks such as lead generation, follow ups, warranties and returns

    REQUIRED SKILLS/EXPERIENCE/EDUCATION:

    • Excellent organizational skills; attention to detail, and accuracy
    • Deadline-oriented with proven scheduling and time management skills
    • Strong communication skills and service orientation
    • Proficient in documentation and reporting
    • Dependability, persistence and independence
    • Computer skills including word processing, Excel, Quickbooks, Salesforce
    • Customer service or sales experience a must
    • Completion of post secondary training in Management/Communications/Sales/Marketing with 1 – 3 years relevant experience
    Company DescriptionEXHIBITDEAL is the leading online provider of portable displays and exhibits for face-to-face marketing programs, ranked in America's fastest growing companies. Our comprehensive product lines and state-of-the-art manufacturing facilities position us for growth; we seek motivated team players to fuel it.

    Company Description

    EXHIBITDEAL is the leading online provider of portable displays and exhibits for face-to-face marketing programs, ranked in America's fastest growing companies. Our comprehensive product lines and state-of-the-art manufacturing facilities position us for growth; we seek motivated team players to fuel it.
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