Customer Service/sales Associate - Miami, United States - Cryo Miami

Description

Customer Service/Sales Associate
The Customer Service/Sales Associate employee is the first line of contact for members and guests. They provide superior customer service while assisting clients with purchases and directing membership inquiries.


Essential Duties & Responsibilities:

• Warmly greets members and guests as they enter and leave the store
• Answers incoming calls and inquiries in a professional and efficient manner
• Use Mindbody software for member checkins, updating member accounts as needed, and verifying memberships and packages
• Maintains a professional image and behavior at all times
• Answer questions, solve problems, and refer comments and concerns appropriately
• Maintain clean and organized front desk, lobby and changing areas
• Understand and follow employee standards of conduct and ethics
• Performs opening and closing procedures
• Maintain uptodate knowledge of all services, promotions and sales options

REQUIRED QUALIFICATIONS:

• Must be energetic and possess a very friendly, outgoing personality and positive attitude
• Possess strong interpersonal and communication skills, including telephone etiquette
• Possess a strong customer service focus
• Understands and follows oral and written instructions
• Able to multitask and perform tasks with accuracy under pressure
• A strong work ethic that includes punctuality, organization, and attention to detail
• Confidence and desire to create new relationships quickly

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Job Types:
Full-time, Part-time


Pay:
$ $16.00 per hour


Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location:
In person