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    event coordinator - New York, United States - Compass Group, North America

    Compass Group, North America
    Compass Group, North America New York, United States

    6 days ago

    Compass Group, North America background
    Description

    Flik Hospitality Group

    Salary: $30 / Hour

    Other Forms of Compensation:

    What makes FLIK click

    What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

    We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isnt merely a job but the start of a career where you can flourish.

    Job Summary

    The Conference Services Event Coordinator will interact closely with Reception, Hospitality, Multimedia support, as well as the Firms executives and administrative staff to ensure the seamless planning and coordination of meetings, conferences, and other events. In addition to this, the Conference Services Coordinator is also depended on to maintain and oversee the Conference Center Reception Desk.

    KEY JOB DUTIES:

    The Event Coordinator is responsible for:

    The maintaining and post of the Conference Center Reception operation.

    Assisting in reservations and the overseeing of buildings off-floor catering operation.

    Handling meeting room bookings, utilizing the Resource Scheduler and focusing on the strategic assignment of meeting space maximize utilization.

    Sending initial confirmations in connection with bookings and following up at specified intervals prior to the event to confirm the current status of the meeting, the accuracy of participant counts, the need for special equipment, etc.

    Coordinating a wide range of services for meetings which have been booked, including Audio/Visual requirements, food and beverage requests, conference room and furniture set-ups, signage, distribution of materials, etc.

    Ensuring that all COVID-19 sanitary precautions, protocols, and social-distancing mandates are followed from beginning to end of the event. Communicating such relevant protocols to the client during the planning process.

    Conferring with clients before, during and after their events, maintaining a positive relationship and responding to inquiries and requests in a timely manner.

    Learning to produce Event Protocols and/or comprehensive meeting "resumes" in order to document events and share detailed information with all involved departments.

    Entering complete cancellation details into the Resource scheduler confirming any meeting cancellations to the client by e-mail.

    Working with the client and the Hospitality team to plan standard and special food and beverage events, documenting such events within the reservation system.

    Quickly identifying booking conflicts or potential booking conflicts, suggesting solutions and if not immediately resolved, discussing such conflicts with the Manager.

    Greeting the host upon their arrival to the meeting room and ascertaining any new requests.

    Responding to numerous phone calls and emails with new meeting requests and special "add-on" information for existing meetings.

    Conducting facility tours for prospective clients if applicable.

    Completing all trainings required by the company, including but not limited to all trainings surrounding Safety and Protection from COVID-19 and other virus or contaminant spread.

    KEY COMPETENCIES

    Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously.

    Excellent oral and written communication skills.

    Strong computer skills and knowledge of Office technology/equipment.

    Full knowledge of the conference center reservation system (Resource Scheduler).

    Ability to work calmly and effectively in stressful situations.

    Exceptional client service skills to exceed expectations

    Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.

    Discreet, ethical and committed to maintaining a high degree of confidentiality.

    Excelling as a team member, with a passion for delivering the high standard and focused on total customer satisfaction.

    Maintaining a consistently professional approach, with a willingness to take ownership and responsibility both within and outside ones job domain.

    Apply to Flik today

    Flik is a member of Compass Group USA

    Click here to Learn More about the Compass Story (http://www.compass-)

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

    Applications are accepted on an ongoing basis.

    Flik maintains a drug-free workplace.

    Associates at Flik Hospitality are offered many fantastic benefits.

    + Medical

    + Dental

    + Vision

    + Life Insurance/ AD

    + Disability Insurance

    + Retirement Plan

    + Paid Time Off

    + Holiday Time Off (varies by site/state)

    + Associate Shopping Program

    + Health and Wellness Programs

    + Discount Marketplace

    + Identity Theft Protection

    + Pet Insurance

    + Commuter Benefits

    + Employee Assistance Program

    + Flexible Spending Accounts (FSAs)

    Req ID:

    Flik Hospitality Group

    HILARIA KWAKUMEY

    [[req_classification]]

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