-
Client Experience Associate
2 weeks ago
Farther Dallas, United StatesJob Description · Job DescriptionCompany DescriptionFarther is a rapidly growing RIA that combines expert advisors with cutting-edge technology - delivering a comprehensive, tailored wealth management experience. · Farther's founders are leaders and innovators from the private we ...
-
Guest Experiance Associate
22 hours ago
ZOOCEANARIUM GROUP LLC Dallas, United StatesJob Description · Job DescriptionJob Description · Guest Experience Associate Position TitleGuest Experience Associate Reports ToGuest Experience ManagerDepartmentGuest Experience ProjectChildren's Aquarium at Fair Park Date Written/Revised28-June-2021Position SummaryThis positio ...
-
Customer Experience Associate
3 days ago
Booster Fuels Dallas, United States**Customer Experience Associate** · at Booster Fuels Dallas, TX **About Booster** · At Booster were on a mission to accelerate the transition to clean, environmentally friendly, cost effective energy by creating the first fuel agnostic energy supply chain. We believe the adopti ...
-
Guest Experiance Associate
2 weeks ago
ZOOCEANARIUM GROUP LLC Dallas, United States· Job Description · Guest Experience Associate Position Title Guest Experience Associate Reports To Guest Experience Manager Department Guest Experience Project Children's Aquarium at Fair Park Date Written/Revised 28-June-2021 Position Summary This position will deliver a uniq ...
-
Member Experience Associate
2 weeks ago
Industrious Dallas, United States Part timeJob Description · Job DescriptionAbout the Company: · Industrious is the largest premium workplace-as-a-service provider and home to the highest-rated workplaces in the industry. Everything we do comes down to creating great days for teams of all sizes and stages, including our o ...
-
Bilingual Member Experience Associate
2 weeks ago
Retro Fitness Dallas, United States Part timeUs: · At Retro Fitness, "Get Real" promises an honest, straightforward, non-intimidating approach to helping our community achieve its fitness goals. With over 170 locations open or under development we have become an attractive fitness destination for consumers because of our i ...
-
American Girl Experience Associate
2 weeks ago
Mattel Inc. Dallas, United StatesCREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, ...
-
Customer Experience Associate
3 weeks ago
Central Garden & Pet Dallas, United StatesOur Pet Segment is searching for a Customer Experience Associate in our Dallas, TX location. · This position is responsible for providing best-in-class service to customers and business partners. · Provide support for orders and credits for the assigned markets in adherence to ...
-
Customer Experience Associate
2 weeks ago
Weis Markets Dallas, United States**Job ID**: · **JR8922** · **Job Category**: · **Store Operations** · **Career Area**: · **Corporate** · **Job Type**: · **Regular** · **Schedule**: · **Part time** · **Job Location**: · **2859 SR 309 Hwy Suite 75** · **Dallas, PA 18612** · **Overview**: · Looking for a company t ...
-
Associate Customer Experience Representative
3 weeks ago
Service King Dallas, United States** Associate Customer Experience Representative /Office Administrator/Receptionist** · Customer Experience Rep Dallas, Texas · **Description** · **Position Title: Associate Customer Experience Representative** · **Department: Operations** · **Reports To: General Manager** · ...
-
Bilingual Member Experience Associate
2 weeks ago
Retro Fitness of Mesquite Dallas, United StatesJob Description · Job DescriptionUs: · At Retro Fitness, Get Real promises an honest, straightforward, non-intimidating approach to helping our community achieve its fitness goals. With over 170 locations open or under development we have become an attractive fitness destination ...
-
Guest Experience Associate
3 weeks ago
Toca Carrollton, United StatesAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the ...
-
Guest Experience Associate
22 hours ago
TOCA USA Carrollton, United StatesJob Description · Job DescriptionAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they' ...
-
Guest Experience Associate
4 weeks ago
AEG Carrollton, United StatesAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the ...
-
Member Experience Associate
4 weeks ago
Retro Fitness of Mesquite Garland, United StatesJob Description · Job DescriptionUs: · At Retro Fitness, Get Real promises an honest, straightforward, non-intimidating approach to helping our community achieve its fitness goals. With over 170 locations open or under development we have become an attractive fitness destination ...
-
Senior Experience Associate
3 weeks ago
Miniluxe Inc Plano, United StatesJob Description · Job DescriptionOver the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury and we are doing this by becoming the world's leading ethical and ...
-
Guest Experience Associate
2 weeks ago
TOCA USA The Colony, United StatesAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the ...
-
Guest Experience Associate
22 hours ago
TOCA USA The Colony, United StatesJob Description · Job DescriptionAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they' ...
-
Guest Experience Associate
22 hours ago
TOCA USA Keller, United StatesJob Description · Job DescriptionAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they' ...
-
Guest Experience Associate
4 weeks ago
TOCA Football The Colony, United StatesAt TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the ...
Guest Experiance Associate - Dallas, United States - ZOOCEANARIUM GROUP LLC
Description
Job DescriptionGuest Experience AssociatePosition Title
Guest Experience Associate
Reports To
Guest Experience Manager
Department
Guest Experience
Project
Children's Aquarium at Fair Park
Date Written/Revised
28-June-2021
Position Summary
This position will deliver a unique, engaging and entertaining experience to all guests and is responsible for providing exemplary service in a professional and courteous manner.
maximizing sales and providing memorable guest moments.
Duties & Responsibilities
Adhere to company policies and procedures.
Strive to achieve customer satisfaction KPIs in order to meet and exceed guest expectations.
Educate, entertain and inspire guests throughout their Aquarium journey.
Manage animal and guest interactions to ensure a safe and positive experience for everyone.
Observe and report daily facility conditions and situations to the Guest Experience Manager.
Ensure programs and presentations are on time and as per the published schedule.
Keep up-to-date on all new products and offerings.
Keep up-to-date with all new animals within the Aquarium.
Recommend sales opportunities that will add to the guest experience.
Provide unique and memorable experiences to guests.
Attend
training programs to achieve the best guest experience.
Ensure the facility is clean, safe and presented to the highest of standards.
Ensure all admission and sales data is captured to maximize reporting potential.
Monitor and manage guest experience and flow to ensure a safe and enjoyable journey.
Work closely with all internal and external departments to
foster an outstanding and seamless guest experience throughout the Aquarium.
In collaboration with the Animal Care Department, ensure animal welfare and care standards are upheld.
Be part of a team that motivates and inspires each other to perform at their very best, through respect and frequent communication.
Assist in other departments as required.Monitor and report any animal care or welfare concerns to the Animal Care Department.
Experience, Skills & Qualifications
Previous experience in a customer, retail or guest services position preferred.
Some cash handling experience preferred.
Excellent verbal and communication skills required.
Strong listening, presentation and decision-making skills.
Ability to anticipate guests' needs.
Technically minded, with ability to learn Point of Sale system.
Creative problem solver who thrives when presented with a challenge.
Energetic and eager to tackle new projects and ideas.
Abilities
The individual must possess the following abilities to perform the essential functions of the job, with or without reasonable accommodation, using some or a combination of the abilities.
Ability to read, listen and communicate effectively in English, both verbally and in writing.
Ability to access and accurately
input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to lift and carry up to 50 pounds.
Other
Upon employment all team members are required to comply with the standards, rules and regulations, which may be established by the Company and updated from time-to-time.
Team members who violate property rules or have irregular attendance will be subject to disciplinary action, up to and including termination of employment.
The leisure business functions seven days a week.Due to the seasonal nature of the industry, team members may be required to work varying schedules, weekends, holidays and overtime to reflect the business needs of the property.
Team members may also be required to attend group and/or department meetings in addition to the work shift as necessary.
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform.
Salaried or HourlyHourly.
Powered by JazzHR
#J-18808-Ljbffr