- Conducting cruises according to procedures
- Supervising crew and ensuring guest satisfaction
- Maintaining ship's systems and facilities
- Managing the operations team
- Resolving guest issues
- Completing administrative tasks
- High school diploma or equivalent
- 100 ton license with a satisfactory record
- Minimum of five years of marine experience
- Detailed knowledge of ship's systems
- Proficiency in vessel handling and navigation
- Effective communication skills
- Strong problem-solving abilities
- Proficient in Microsoft Office applications
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Ship Operations Manager - BALTIMORE, United States - Hornblower
Description
City Cruises in search of Boat Captains (Part Time) for our Marine operations in Baltimore, MD
At City Experiences, we are dedicated to delivering exceptional experiences on both land and water. With over 25 brands and 30 million guests annually, we have grown exponentially over 40 years. If you are a team player who thrives on communication, creativity, and cooperation, this opportunity might be perfect for you.
The successful Captains ensure high levels of safety, quality, service, and guest satisfaction, while also maintaining profitability.
The ideal candidate will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
Responsibilities:
Requirements:
If you are seeking a challenging yet rewarding position as a Boat Captain, we welcome your application. Join us at City Experiences where our RESPECT Service System drives us to achieve greatness.
The Company is committed to providing equal employment opportunities and fostering a diverse workplace. We support individuals from all backgrounds, including those with prior arrest or conviction records. E-Verify program participation may be required in certain locations.