Market Sales Manager - Seattle, United States - Crown Castle

Description

** Market Sales Manager**

**Job Category****:** Sales **Requisition Number****:** MARKE006120 Showing 1 location **Job Details**

**Description**

**Company Summary**

Crown Castle works around the country to build and maintain the infrastructure behind the worlds most revolutionary technologies. As the largest shared infrastructure provider in the United States, Crown Castle owns, operates and leases more than 40,000 cell towers, 80,000 small cells and over 80,000 route miles of fiber across every major US market. This nationwide portfolio of communications infrastructure connects cities and communities to essential data, technology and wireless service bringing information, ideas and innovations to the people and businesses that need them. Crown Castle is a NYSE S&P 500 and Fortune 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $100 billion.

**Position Title****:** Market Sales Manager - 7E

**Position Summary**

The Market Sales Manager proactively identifies and maximizes opportunities to increase tower and services business for Crown Castle. Establishes and maintains strong relationships with customers, leverages for new business, and serves as local and regional customer advocate to ensure customer satisfaction.

**Essential Job Functions**

Lead the tower and services sales effort in the district(s).

Proactively seek new business to increase services take rate and leasing. Strive to increase the number of FTIs (First Time Installs) on Crown towers.

Meet or exceed established sales performance BBE and Service Gross Margin targets.

Establish and maintain relationships with customers and prospective customers. Serve as the main point of contact for all customers and be the consultant to the customer for all new business.

Sell the Crown Castle Value Proposition to our customers.

Persuade prospective customers to do business with Crown Castle and negotiate tower and service revenue deals that benefit Crown and the customer.

Actively pursue customer search rings and track search ring take rate

Maintain a thorough understanding of assets in ones own geographic area in order to better market and sell such assets.

Know the competition and provide detailed analysis as required.

Communicate frequently with applicable teams and internal departments to maintain an accurate, current understanding of existing and upcoming customer projects and issues.

Provide accurate forecasting of district BBEs and Services revenue. Ensure the tower sales dashboard updated and accurate.

Stay abreast of technical topics and changes and how they affect the customers future activity. Participate in continuing education to keep current on both technology and selling techniques.

Maintain up-to-date knowledge of contract conditions and terms for customers in geographic area. Adhere to Company policy regarding generation and execution of all contract and legal documents related to sales process.

Attend customer and internal deployment meetings as needed.

Keep Area Director Sales well informed regarding sales performance, opportunities, and customer satisfaction issues.

Interact with and Assist our Small Cell Networks (SCN) and Fiber Teams to identify business opportunities to meet business demands and provide solutions to our customers.

Ensure that customers are satisfied with all business relations and projects. Conduct strategic planning activities to ensure customers project or service needs are anticipated.

Identify new business opportunities and coordinate appropriate internal resources to formulate deal parameters and associated terms. Work with designated customer contacts to establish mutual agreement on related deal terms and drive corresponding business.

Manage and evaluate projects at a holistic level. The Towers Account Manager will trouble shoot projects at a site specific level and at the direction of the Market Sales Manager will join face to face customer meetings.

**Education/Certifications**

Bachelors Degree in Business, Marketing, Engineering or related field preferred

**Experience/Minimum Requirements**

Minimum of seven (7) years sales experience in the wireless or telecommunications industry

Experience and established relationships with key wireless contacts

Existing relationships with current customer base preferred

Experience in negotiating contracts

A valid drivers license is required

**Other Skills/Abilities**

Excellent communication and presentation skills

Proven record of effectively negotiating agreements and contracts

Consultative, solutions/applications based selling ability

Entrepreneurial spirit with the flexibility to adapt to any situation or environment

Ability to work effectively in a team environment and take the initiative to get things accomplished

Proven ability to establish effective relationships with customers at all levels

Proven leadership skills

Knowledge of the financial drivers of our business and that of Wireless Service providers

Experience with sales in wireless/telecommunications infrastructure industry

Working knowledge of MS Office (Word, Excel, PowerPoint, etc.)

Excellent time management skills

Ability to effectively manage relationships internally and externally

**Organizational Relationship**

**Reports to:** Area Director Sales

**Title(s) of direct reports (if applicable):** Towers Account Manager (potentially)

**Working Conditions:** This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week). Travel is required.

**Additional Information:** Crown Castle is a federal contractor and the COVID-19 vaccination is a requirement of employment by your start date to comply with Executive Order

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)