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    Sales Manager - Seattle, United States - Pulsara

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    Description
    Job Description


    Job Description Salary:
    Who We Are
    Pulsara is the communication and logistics platform that unites distributed teams and fragmented technologies during dynamic events.

    To do this, we are building a

    multi-sided network

    that includes Public Safety, Public Health, Emergency Management, and Healthcare. It takes a cross-functional project team to navigate the Pulsara customer journey.

    S ervice

    I s

    E ssential

    T o

    E verything we do
    Please check out our Careers page

    )

    for more information about who we are as a company and as a team.

    We Are An Equal Opportunity Employer

    We do not discriminate against any team member or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, pregnancy, family medical history or genetic information, political affiliation, military service, veteran status, mental or physical disability, or any other non-merit-based factors.

    How You Will Contribute
    Sales Managers at Pulsara have the primary responsibility to develop and execute Facility / EMS

    sales

    strategy, monitor

    sales

    performance, and cultivate and maintain strong relationships with customers, understanding their needs and preferences to drive customer satisfaction and

    retention . Sales Managers are also responsible for working with the Strategic Initiatives team to develop and execute State / Region / System

    sales

    strategies and work with the Customer Success team on implementation,

    adoption , and

    retention

    activities.


    Responsibilities Include :
    Develop Sales Strategies

    Facility / EMS sales strategy

    Execute Sales Strategies

    Facility / EMS sales process (navigating deals through the pipeline to closure)
    Trade Shows

    Contracting (Customer Onboarding)

    Facility / EMS pricing strategy

    Customer Relationship Management

    Health System and Facility / EMS project stakeholder management
    Facility / EMS post-sale socialization
    Retention (Account Management): Facility / EMS renewal activity
    Retention (Account Management): Regional User Groups

    Primary Objectives

    Drive Revenue Growth :

    Develop and execute sales strategies to drive revenue growth through new customer acquisition, renewals, expansions, and upsells, aligning efforts with corporate goals.


    Optimize Customer Engagement :
    Build and maintain strong customer relationships, ensuring high product utilization and satisfaction to drive retention and upsell opportunities.

    Cross-Functional Collaboration :

    Foster cross-functional collaboration to ensure alignment with other Pulsara functions, maximizing the effectiveness of sales strategies and enhancing overall customer experience.

    Who Would Thrive in This Role
    We welcome candidates who possess a combination of education and/or work experience, with a preference for the following qualifications and traits:
    Bachelor's degree desired, or equivalent combination of education and relevant work experience.
    5 years of experience in healthcare information technology (HIT).
    3 years of experience in sales or sales operations, with proficiency in utilizing CRM systems.

    Technology Skills:


    Proficiency in general business technology with a knack for quickly mastering new applications, including Google Docs, Google Sheets, Google Slides, and CRM tools.

    Understanding of industry compliance standards, particularly HIPAA privacy and security requirements.

    Personal Attributes:
    Results-oriented and goal-driven mindset, with a proven track record of exceeding goals.
    Exceptional written, verbal, interpersonal communication, and public speaking skills.
    Ability to thrive in a collaborative environment, demonstrating a strong desire to contribute to a high-functioning, geographically distributed team.

    Nice to Have/Bonus Skills (SaaS Related):
    Experience in selling SaaS solutions or services.
    Understanding of SaaS sales processes and methodologies.
    Familiarity with SaaS pricing models and strategies.

    Travel
    Position requires up to 50% travel

    How We Embrace Remote Work
    Pulsara has an all-remote team culture.
    All of our tools and processes are totally online, using best-of-breed solutions for communication and collaboration.
    Candidate must be based in the Mountain or Pacific time zone to serve our customers.

    What We Offer
    Salary Range $120k - $160k (based upon experience)
    All-Team Incentive Plan
    Medical, Dental, Vision, Life/AD&D, LTD benefits
    Employer Match for 401K
    Competitive PTO policy
    Cell & Internet Reimbursement
    100% Remote Position -

    Work From Anywhere in the Northwest US

    We use E-Verify to confirm the identity and employment eligibility of all new hires.

    Applicants must be authorized to work for ANY employer in the U.S. We cannot sponsor or take over sponsorship of an employment Visa at this time.

    At Pulsara, we prioritize the safety and integrity of our team and our customers.

    Therefore, we conduct thorough background checks (in accordance with applicable laws) as a step in our hiring process, but only after a candidate has accepted a conditional offer of employment.

    remote work
    #J-18808-Ljbffr


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