Jobs
>
Orlando

    Donor Relations Associate - Orlando, United States - Dr. Phillips Center for the Performing Arts

    Dr. Phillips Center for the Performing Arts
    Dr. Phillips Center for the Performing Arts Orlando, United States

    1 week ago

    Default job background
    Description
    Dr. Phillips Center, Orlando, Florida, United States of America
    Job Description

    Posted Friday, May 3, 2024 at 4:00 AM

    POSITION SUMMARY
    The Donor Relations Associate assists the Donor Concierge in providing exceptional customer service to the Dr. Phillips Center donors (individuals and corporate entities).

    The position serves as a point of contact for donor services, stewardship and fulfillment such as:
    ticketing requests, Donors' Room access, special event communications, surprise and delight initiatives, and special stakeholder requests. The Donor Relations Associate partners with the Donors' Room team and works collaboratively with the Dr. Phillips Center colleagues to advance its mission and goals while demonstrating the core values.
    ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
    Provide accurate and timely follow up to Donors. Answer questions, fulfill requests and administer Donor Privileges as required. Maintain accurate records of all communication utilizing Tessitura (CRM).

    Provides fulfillment for founding donor privileges, strategic donor relations and recognition support alongside the Donor Concierge to cultivate meaningful, lifelong relationships with the donorbase.

    Collaborate with Donor Concierge, Box Office and Executive Office on ticket sales efforts for Donors and Prospects.

    Assist with Donors' Room activities including: coordinating Donors' Room reservations per performance; scheduling and maintaining the performance calendar for the Donors' Room; assisting with training and scheduling Donors' Room Host(s); ensuring Donors' Room is being maintained properly; coordinating Food & Beverage needs and orders through food & beverage team; reporting RSVP counts and other relevant information organization wide.

    Collaborate and provide administrative support to the Donor Concierge with tracking and reporting donor fulfillment and stewardship efforts: ticket and valet requests as well as Donors' Room activities pre and post-show.

    Partner with Donor Concierge and Gift Officers for customer service initiatives for existing Donors and for Donor Prospect assignments.
    Coordinate special event communication with Donors and staff (i.e. Donor Appreciation, Donor Cultivation Events, Opening Events, Premium Event Experiences, etc.).
    Assist with Donors' Room host shifts as needed.
    Provide a positive impression for Donors and Prospects with phone calls, written communciation and in-person meetings.
    Maintain confidentiality and discretion of Donor information.
    Follow and support all operational policies and procedures. Assimilate into the arts center culture through understanding, supporting and demonstrating the core values.
    Maintain a professional and friendly relationship with other departments, colleagues, and partners.
    Able to remain calm under pressure.

    Ability to work effectively with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy.

    Maintain Dr. Phillips Center standards of customer service at all times.
    Able to effectively communicate in English in both written and oral forms.
    Other duties as assigned.

    KNOWLEDGE AND EXPERIENCE

    Bachelor's Degree or equivalent experience plus a minimum of one year (direct or equivalent) experience managing donor relationships with demonstrated success in stewardship.

    Prior experience in a not-for-profit, fundraising or philanthropy department preferred.
    Excellent organizational skills. Strong communication skills, both verbal and written. Strong creativity and problem-solving skills. Highly motivated self-starter with a positive attitude. Ability to multi-task and to work in an extremely fast paced environment. Must be detail and solution oriented.

    High level proficiency with Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams, etc.) and fundraising database / CRM software a plus.

    Must be able to perform moderately complex mathematical calculations. Previous credit card handling experience is preferred.

    SPECIAL CONDITIONS OF EMPLOYMENT
    This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs.
    Professional attire is required when working in the Donors' Room and attending special Donor events.
    Dr. Phillips Center participates in an employment electronic eligibility verification program through E-Verify.
    Dr. Phillips Center, Orlando, Florida, United States of America

    #J-18808-Ljbffr
  • Elite Strategic Solutions

    Client Relations Associate

    1 week ago

    Elite Strategic Solutions Orlando, United States

    At Elite Strategic Solutions, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our ...

  • ES Solutions

    Client Relations Associate

    1 day ago

    ES Solutions Orlando, United States

    Job Description · Job Description · At Elite Strategic Solutions, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. The ...

  • Elite Strategic Solutions

    Client Relations Associate

    1 week ago

    Elite Strategic Solutions Orlando, United States

    At Elite Strategic Solutions, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their determined efforts in providing our ...

  • Dr. Phillips Center

    Donor Relations Associate

    1 week ago

    Dr. Phillips Center Orlando, United States

    Dr. Phillips Center, 155 E ANDERSON ST, Orlando, Florida, United States of America · Req #370 · Friday, May 3, 2024 · POSITION SUMMARY · The Donor Relations Associate assists the Donor Concierge in providing exceptional customer service to the Dr. Phillips Center donors (individ ...

  • Elite Strategic Solutions

    Client Relations Associate

    1 week ago

    Elite Strategic Solutions Orlando, United States

    Job Description · Job DescriptionAt Elite Strategic Solutions, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their de ...

  • ES Solutions

    Client Relations Associate

    5 days ago

    ES Solutions Orlando, United States

    Job Description · Job DescriptionAt Elite Strategic Solutions, we value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising business relationships is due to our dedicated Client Relations and Customer Service Team. Their de ...

  • MOORE MEDICAL GROUP INC

    Marketing and Community Relations Associate

    4 days ago

    MOORE MEDICAL GROUP INC Lake Mary, United States

    **JOB SUMMARY**: · Moore Medical Group is seeking an individual with excellent marketing and outreach management skills to develop and generate a pipeline of prospective clients through multiple grass roots activities, including participating in a variety of local community event ...

  • Travel + Leisure Co.

    HR Manager

    5 days ago

    Travel + Leisure Co. Orlando, United States

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. With a focus on vacation ownership, travel memberships, and exchange programs, we're shaping the future of leisure travel by creating new possibilities for vacationers. ...

  • Orlando Health

    Manager - Health Information Management - Dr

    4 days ago

    Orlando Health Orlando, United States

    Position Summary: · Responsible for the leadership and oversight of a department in Health Information Management (HIM) under the direction of the Director/Sr. Director of HIM. Responsible for the planning, priority setting, coordination, implementation, and evaluation of the dep ...

  • Weis Builders Inc.

    Construction Superintendent

    1 week ago

    Weis Builders Inc. Orlando, United States

    Weis Builders is proud to be built on a foundation of open communication, an excitement of our industry, 80+ years of consistent business growth and continuous family-owned leadership. · We offer associates individualized professional and personal development, challenging experie ...

  • FirstService Residential

    Lifestyle Coordinator

    1 week ago

    FirstService Residential Orlando, United States

    **Job Overview**: · The Lifestyle Coordinator is responsible for the production of events from conception through to competition and directing the coordination of events or activities ensuring deadlines and budgets are adhered to. Events can include but are not limited to festiva ...

  • Ulta Beauty

    Merchandise Manager

    4 days ago

    Ulta Beauty Orlando, United States

    OVERVIEW: · **Experience** a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut a ...

  • Orlando Health

    Sports Partnerships and Marketing Manager

    4 days ago

    Orlando Health Orlando, United States

    Position Summary: · **Orlando Health** is seeking a dedicated **Sports Partnerships & Marketing Manager**. · **Key Responsiblities**: · - Oversee sports partnership relationships and manage contracts. · - Plans and executes activations related to those partnerships. · - Works clo ...

  • Windermere Collision Center

    Luxury Collision Center Parts Specialist

    5 days ago

    Windermere Collision Center Orlando, United States

    Windermere Collision Center is the Luxury EV collision repair business for the Orlando area. Certified for Tesla, Lucid, Rivian, Mercedes, Lexus, and additional luxury brands. · Associate will also learn certain functions as it relates to parts inventory control, and Ordering and ...

  • Omni Hotels & Resorts

    Retail Sales Agent Pt

    1 week ago

    Omni Hotels & Resorts Orlando, United States

    **Location**: · **Orlando Resort at Championsgate** · The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In additio ...

  • Orange County Public Schools (OCPS)

    Support Service Clerk Iii

    6 days ago

    Orange County Public Schools (OCPS) Orlando, United States

    Under direct supervision, the purpose of this position is to perform duties associated with the day to day operations of the office. Work locations are school based and district based. Employees in this classification function in a clerical capacity working with more complex data ...

  • COLSA

    Information System Security Officer

    1 week ago

    COLSA Orlando, United States

    **General Summary**: · Performs system monitoring and analysis support for the detection of cyber incidents and provides recommendations on how to correct findings. · **Principal Duties and Responsibilities (*Essential Functions)**: · - Monitors the network and supporting systems ...

  • Orlando Health

    Facility Development Specialist

    4 days ago

    Orlando Health Orlando, United States

    Position Summary: · Maintains integrity of Project Report data with accurate recording of project expenses. Works closely with assigned PM's and their projects, coordinating financial documentation with the OH Accounting/Finance teams, as well as the accounting functions of our c ...

  • The Salvation Army

    Administrative Assistant

    4 days ago

    The Salvation Army Orlando, United States

    **JOB TITLE**: ADMINISTRATIVE ASSISTANT - DEVELOPMENT DEPARTMENT · The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Administrative Assistant for the Orlando Area Command, located in Orlando, FL. · ***: Relieves a depa ...

  • Marriott International, Inc

    Painter

    1 week ago

    Marriott International, Inc Orlando, United States

    **Additional Information** Full Time · **Job Number** · **Job Category** Engineering & Facilities · **Location** Orlando World Center Marriott, 8701 World Center Drive, Orlando, Florida, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation? ...