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    Senior Sales Associate, Full-Time - Los Angeles, United States - Versace

    Versace
    Versace Los Angeles, United States

    1 week ago

    Default job background
    Full time
    Description

    Responsibilities include:

  • Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike
  • Meet & exceed sales goal targets (daily, monthly, yearly)
  • Meet & exceed targets for client data capture
  • Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
  • Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
  • Support the team in generating new client relationships while maintaining those that are existing
  • Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
  • Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
  • Support the business by maintaining seamless inventory operations throughout the day
  • Open and close consignments
  • Process returns and exchanges
  • Ability to communicate effectively & build strong partnerships with clients, peers, and management
  • Develop business driving initiatives, contests and events
  • Support the sales team through various coaching & training techniques

    • Qualifications include:

  • Minimum of three years of experience in a retail environment
  • Full understanding of specialty retail and a proven track record in clientelling.
  • Ability to thrive in a high paced retail environment.
  • Ability to multi-task with ease while maintaining a balance of daily responsibilities
  • A powerful and electrifying personality that is entrepreneurial and sales focused
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