Admitting Representative Full Time Varied - Los Angeles, United States - Hollywood Presbyterian

Hollywood Presbyterian

Verified Company

Los Angeles, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924.

Join our Global Network and be a CHA Global Ambassador
CHA HPMC is also a part of the world-renown CHA Health System (CHS). CHS has CHA University which consists of 14 education institutions including medical school, nursing school and pharmacy.

CHA global network operates 81 hospitals and specialty clinics, 30 research and 31 bio/pharmaceutical/healthcare companies with 14,000 employees in seven countries.

Our New Facility is seeking for Top Talents

Position Summary:

Verbalizes and/or demonstrates knowledge of clinical information and practices essential to assuring provision of agespecific care to infants, children, adolescents, adults and geriatrics.
Enhances professional growth and development through participation in educational programs, staff meetings, inservices/workshops and successful completion and maintenance of required certifications.
Demonstrates proficiency in the skill of interviewing patients and or family member to obtain the required demographic and financial data.
Provides forms and factual information, which requires comprehension and signatures. Obtains translator service if necessary.
Photocopies insurance notification cards, reviews for authorization requirements and followup as appropriate.
Obtains eligibility and or authorizations and documents it by end of shift or within a 24 hour period.
Prepares and delivers to appropriate department or individual, the patient's addressograph, armband/ID (placed on patient prior to leaving department) and chart as required to initiate patient care.

- score: N/APrioritizes registration and transportation per patient medical or scheduling needs.

Distributes copies of all patient documents to appropriate departments as assigned.
Coordinates volunteer duties, i.e. (delivery of documents, patient, etc.).
Updates patient demographic and financial information, as made available and notifies appropriate interested parties, i.e. (MD, UR department, etc.
Retrieves/delivers patient valuables/provides receipts and secures in hospital safe.

- score: N/ADemonstrates a complete understanding of roles during emergency/disaster situations.

Takes into consideration the age specific needs of the geriatric patient, assuring repeating of questions/comments as well as any special physical need.
Demonstrates a complete understanding of computer downtime protocol.
Demonstrates a complete understanding of department equipment and proper usage.
Exhibits appropriate telephone/fax/beeper protocol, i.e. answers promptly, identifies name and department and is courteous and helpful, and has knowledge of commonly used extensions.
Incorporates medical center's mission of "quality care with compassion and respect" into daily performance of job functions.
Understands and can verbalize VBP goals/targets.
Consistently participates in the unit and hospital specific action plans to improve HCAHPS
Is able to use AIDET in all settings.
Understands is individually accountable for achieving Core Measures, HCAHPS and other VBP goals.
Consistently supports compliance and the Code of Conduct (Hollywood Presbyterian Medical Center's code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting noncompliance, and adhering to applicable federal, state and local laws and regulations,

- accreditation and license requirements (if applicable), and Hollywood Presbyterian Medical Center's policies and procedures.

Minimum Education:

High school diploma or equivalent.

Preferred Education:

Associates Degree

Minimum Work Experience and Qualifications:

Basic Qualifications:

One year of customer service experience required
Experience in a hospital or healthcare setting preferred.
Prior admitting experience preferred.
Knowledge of medical terminology.
Bilingual preferred and demonstrate excellent public relation and communication skills.
30 wpm typing.
Ability to communicate effectively verbally and in writing.

Preferred Work Experience and Qualifications:

Required Licensure, Certification, Registration or Designation:

Current Los Angeles County Fire Card required (within 30 days of employment).
Assault Response Competency (ARC) training required within thirty (30) days of hire