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    Payments Risk Manager - Seattle, United States - Amazon

    Amazon
    Amazon Seattle, United States

    1 week ago

    Amazon background
    Full time
    Description


    Are you an experienced tech risk manager or IT auditor? Do you enjoy evaluating new business initiatives, products, and services for opportunities to make them more reliable and resilient? Amazon, the world's most customer centric company, seeks a Risk Manager to support our global payments organization.

    In this role, you will identify opportunities to improve our payment processes and controls to mitigate risk and improve financial and operational performance.

    To achieve these objectives, you will be responsible for developing mechanisms to proactively identify and evaluate internal/external risks and for defining the technology, processes, and control improvements required to mitigate them.

    You will support our payments business, operations, and technology teams to help them manage risks to their business, while influencing the broader risk culture across Amazon's global payments organization.

    You will also engage with senior stakeholders across the company, including other specialized fraud, risk, compliance, and legal functions.

    This position has a global scope and is an exciting opportunity to be a part of a dynamic and high paced environment.


    About Amazon's Consumer Payments organization:

    The Consumer Payments (CP) organization is responsible for managing the payment methods that we accept around the world, the supply chain needed for Amazon to accept payments, the paying customer experience, and driving down Amazon's Cost of Payments.

    We are also responsible for creating and operating a collection of Amazon-branded payment products (including Gift Cards, Credit Card Products, Amazon Currency Converter, and Shop with Points), as well as the Business Payments, Seller Lending, and Amazon Pay businesses.

    Our mission in Consumer Payments is to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.


    Core Responsibilities:

    • Partner with payments business and technology leaders to identify emerging risks and opportunities throughout the product development lifecycle.
    • Perform an annual Risk Horizon Scan to identify emerging and top risks for the business.
    • Develop and manage a forward-looking risk assessment roadmap for the business
    • Perform risk assessments for new products/features and existing processes/systems to surface risks across all risk categories (i.e. tech, operational, strategic, reputational, etc.), engaging SMEs as needed.
    • Enable risk reporting, as well as oversight and escalation mechanisms, to ensure key risks are addressed prior to launch through mitigation or risk acceptance at appropriate levels.
    • Define and implement risk tracking and reporting for each business and contribute to aggregate risk reporting for the payments organization overall. Audit and analyze risk metrics for each business to identify emerging risks and monitor controls.
    • Prepare and deliver business reviews to the management team regarding emerging risks, status of risk assessments, and control performance.
    • Lead post-launch reviews to capture new risk scenarios; conduct deep dives on repeated errors to eliminate defects.
    • Serve as an advisor and subject matter expert on technology, operational, financial, and/or information risks and control mechanisms to prevent fraud, abuse, and other operational risks that negatively impact Amazon, our partners, and our customers. Surface risk insights and best practices from a global perspective
    • Promote best practices and leverage internal risk management tools, resources and mechanisms to influence the risk culture and risk maturity of each business team
    • Contribute to the development and enhancement of internal risk management tools, resources, training, and mechanisms that can scale with the organization.
    • Independently manage complex projects and work with senior leaders in payments and other functions across the company.

    BASIC QUALIFICATIONS



    7+ years of professional experience in Risk Management, Technology Risk, IT Audit, or other similar risk consulting or internal control functions (e.g. internal audit, compliance, fraud mitigation, etc.) in a financial services, technology, payments, merchant/acquiring, audit/consulting, business software, retail or online services company.

    • 5+ years experience in Enterprise, IT/Technology Risk, or Operational Risk roles.
    • 5+ years experience working in a risk and control capacity with engineering teams and technical functions. Demonstrated competencies in technology, operational, financial, and/or information risk management.

    PREFERRED QUALIFICATIONS




    • Experience designing and implementing new risk management programs or processes from the ground up.
    • Experience working with geographically distributed teams within a complex international organization
    • Knowledge of the payment industry, regulatory compliance landscape, and of credit/debit payments systems
    • Ability to effectively communicate in written and verbal form across functional groups within the company, with Clients, Customers and Vendors, as well as Senior Management.
    • Ability to manage through influence
    • Strong analytical skills
    • Bachelor's degree
    • Master's degree
    • Risk, Compliance, Audit and/or Information Security-related certification preferred (CPA, CIA, CISA, CISSP, CISM, etc.)


    Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

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