- Develop the investigation and analytical skills necessary to properly evaluate and settle claims through close interaction with experienced staff in providing exceptional customer service and claims handling support.
- Review standard operating procedures and training manuals to determine correct work flow steps and document requirements when handling various claims scenarios.
- Develop proficiency in reviewing medical records and in analyzing various contracts (leases, contractor agreements).
- Participates in special projects and performs additional duties as required.
- Bachelor's degree required.
- Some experience in insurance or legal preferred.
- Knowledge of Microsoft Office 365 required.
- Internet and Social Media savvy (for research and investigations) required.
- Ability to multitask and have strong organization skills required.
- Strong written and verbal communication skills required.
- Strong reading comprehension skills required.
- Assertiveness and intellectual curiosity, with the ability ask questions in a diplomatic manner required.
- Disciplined work ethic and a strong sense of urgency required.
- Experience with ImageRight and WINS a plus.
- Required to pass The Institutes Associate in Claims (AIC) 300; Claims in the Evolving World course/examination within 120 days from their date of hire as a requirement of and to continue in the Liability Claims Trainee Program.
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Liability Claims Examiner Trainee - New York, United States - GREATER NEW YORK MUTUAL INSURANCE COMPANY
Description
Job DetailsLevel
Entry
Job Location
NEW YORK HEADQUARTERS - NEW YORK, NY
Remote Type
Hybrid
Position Type
Full Time
Travel Percentage
None
Job Category
Insurance
Description
Position Summary: The Claim Examiner Trainee position is an entry-level position within liability Claims. This opportunity is for those who desire to build a career in the field of Property and Casualty Insurance. Successful candidates will handle incoming claims with the guidance of the manager or experienced staff while also developing the necessary skills to handle claims on their own at a more complex level.
Essential Duties and Responsibilities:
Education and Experience: