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Account Executive - Winona, United States - Fanatics
Description
Job DescriptionJOB SUMMARY:
The Account Executive holds the responsibility of fortifying and expanding WinCraft's presence in the marketplace through strategic sales channels, including collegiate retailers and general retail stores.
As an Account Executive, you are tasked with overseeing all aspects of the sales process, from lead generation and account development to managing the account throughout its lifespan.
Within this role, your primary objective is to cultivate and enhance mutually beneficial programs within WinCraft's established policies, fostering growth and profitability.
ESSENTIAL JOB FUNCTIONS:
Achieve or surpass territory sales targets as outlined by management on a monthly and annual basis. Cultivate and maintain robust, professional relationships with customers and buyers through phone, Zoom, and in-person sales meetings.
Develop, articulate, and document business strategies to be presented using sales dashboards to the top 25 (and as identified) account base.
Conduct quarterly business travel for in-person sales meetings, particularly with the top 25 accounts, as specified and approved. Offer support and ensure a clear understanding of company objectives, selling initiatives, product goals, and special booking targets.Foster on-campus business relationships with various college departments and organizations such as bookstore, Athletics, Alumni, Endowment, Admissions, and Student Services.
Complete necessary paperwork and provide regular reports to leadership as required. Identify, communicate, and respond to market trends within respective markets, proactively integrating them into sales planning and execution. Maintain awareness of competitors and escalate business concerns to leadership when necessary.Possess in-depth knowledge of WinCraft's properties and products, utilizing this knowledge to optimize sales potential for each property and product.
Demonstrate proficiency in handling special pricing requests using the quote process within company policies.Provide leadership, support, advice, and follow-up on areas of concern, troubleshooting business issues, and raising awareness of potential problems to leadership.
Manage a high volume of daily customer interactions with professionalism. Understand vendor guides and agreements to meet customer expectations effectively. Adhere strictly to all policies, procedures, and restrictions established by management concerning Licensed Properties. Uphold and strengthen internal relationships as expected within the WinCraft team. Comply with policies and procedures outlined by WinCraft's leadership team. Participate actively in process improvement activities aimed at enhancing the service experience for both external and internal customers. Perform additional duties as assigned.EDUCATIONAL & Experience REQUIREMENTS:
Bachelor's Degree is preferred. One to two years of professional experience in customer service.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
Ability to present a positive and effective professional image to internal and external customers. Strong interpersonal and customer service skills. Ability to manage a high volume of calls and/or emails daily. Ability to multi-task and work in a challenging fast-paced environment. Capable of working in both an independent and collaborative work environment. Proven track record of meeting deadlines. Familiarity with CRM systems and practices. PHYSICAL REQUIREMENTS Ability to maintain focus for extended periods.
Ability to utilize a computer continuously Ability to sit and stand continuously WORKING CONDITIONS Office environmentAbout UsFanatics is building a leading global digital sports platform.
The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet.
Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform.
Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.
As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices.
We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans.
Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
About the TeamFanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods.
It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally - as well as its flagship site, Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world-including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
