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    Operations Support Coordinator - San Antonio, United States - Surlean Foods

    Surlean Foods
    Surlean Foods San Antonio, United States

    3 weeks ago

    Default job background
    Description
    Objective:

    Ensure seamless plant operations through effective meeting facilitation, rigorous action tracking, and proactive team support. Focus on fostering accountability and optimizing operational performance.

    Core Responsibilities:

    Meetings & Communication:
    • Facilitate daily management meetings, shift handovers, and leadership discussions for all shifts.
    • Lead the weekly Maintenance-Production and Plant Operations meetings.
    • Ensure clear communication of operational challenges, KPIs, and solutions.
    Action Tracking & Accountability:

    Maintain a dynamic action tracker for decisions made during meetings.
    • Drive accountability by reminding stakeholders of due dates and offering support.
    • Step in to coordinate resources or additional sessions when actions are delayed.
    KPI Reporting & Analysis:
    • Present daily operational KPIs, highlighting trends and areas for improvement.
    • Collaborate with department heads to ensure accurate and timely reporting.
    Training & Onboarding:
    • Oversee completion and documentation of essential training (safety, complaints, etc.).
    • Develop robust onboarding plans with department heads for new hires.
    Assist HR with Performance Management Documentation and Crewing Needs:
    • Coordinate with HR on staffing needs and provide information with maintaining an up-to-date crewing report.
    • Collaborate on attendance issues, ensuring timely conversations and resolutions.
    • Assist in timely completion of employee reviews, stepping in when necessary.
    Documentation & Process Improvement:
    • Accurate record-keeping for all meetings.
    • Identify bottlenecks or inefficiencies in processes and propose solutions.
    Role Evolution:

    This role is adaptive, designed to evolve with our growing operational needs. It centers on optimizing team efficiency, maintaining accurate records, and extending support for team success.

    Desired Capabilities:
    • Strong organizational skills.
    • Exceptional communication abilities.
    • Proactive problem solver.
    • Adaptable to a dynamic work environment and schedules.
    Qualifications:

    High school diploma/GED required.

    Bachelor's degree preferred.

    Experience in office management or an administrative role.

    Excellent communication and people management skills.

    Excellent organizational and time management skills.

    Proficiency in Microsoft Office.

    Ability to multitask and prioritize.

    Self-starter with strong problem-solving skills.
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