- CCNA certified or higher is required
- Follows Proper Phone Etiquette Procedures and Email Processes
- Precision and Accuracy with variable monitoring systems
- Organized with Ability to Multi-task
- Quickly Responds to Problem/Critical Situations
- Provide accurate and timely communication/Interaction to All Levels Internally and Externally
- Takes Initiative to Seek Resolutions
- Full knowledge of Technology Terminology
- Receptive to Constructive Performance Feedback
- Adaptable to Company/Departments Trends
- Completes Outlined Assigned Tasks Along with Ad-Hoc Assignments
- Obtains Training as Required or Necessitates
- Strong typing ability (is a plus)
- Shift flexibility (required)
- The candidate must have a car, as this position requires travel between location and the transportation of equipment
- A valid drivers license and proof of vehicle insurance will be required
- Legally authorized to work in the US without sponsorship
- Must demonstrate a can-do attitude
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IT Support Analyst
2 days ago
McCrone Group Westmont, United StatesMcCrone Associates, Inc., a leading analytical and research laboratory, seeks a skilled and self-motivated IT support analyst to work as part of the IT team at our Westmont, Illinois facility. · An Information Technology (IT) Support Analyst is responsible for incident managemen ...
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Business Intelligence Support Analyst
2 weeks ago
Radiological Society of North America Oak Brook, United StatesJob Description · Job DescriptionWhat we're looking for: · As a Business Intelligence Support Analyst, you will play a pivotal role in working with business across other RSNA departments and provide reporting support and regular and impromptu data extracts. You will identify tren ...
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Network Support Analyst
4 weeks ago
Sentinel Downers Grove, United States**Responsibilities**: · Qualifications: · - CCNA certified or higher is required · - Precision and Accuracy with variable monitoring systems · - Organized with Ability to Multi-task · - Quickly Responds to Problem/Critical Situations · - Provide accurate and timely communication/ ...
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IT Help Desk Support Analyst
3 days ago
Aqueity Lombard, United StatesAqueity is looking for a skilled IT Help Desk Support Analyst, who is responsible for handling service requests for our clients requiring IT support. The Help Desk Support Specialist will work on-site in Lombard, IL, with our service delivery team to support and triage incoming i ...
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IT Help Desk Support Analyst
1 day ago
Aqueity Lombard, United StatesJob Description · Job DescriptionAqueity is looking for a skilled IT Help Desk Support Analyst, who is responsible for handling service requests for our clients requiring IT support. The Help Desk Support Specialist will work on-site in Lombard, IL, with our service delivery team ...
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IT Support Analyst
3 weeks ago
Pregis Chicago, United StatesIT Support Analyst · Chicago, IL, USA Req #2372 Thursday, April 11, 2024 We're Not Just in the Packaging Business–We're in the "Wow" Business · Pregis is Hiring · Why Join Pregis? · Pregis is in the packaging business to protect what matters. We are committed to providing our ...
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IT Support Analyst
4 days ago
Soni Resources Group Chicago, United StatesSoni's client is seeking a highly motivated IT Support Analyst to join their team at a leading litigation boutique in Chicago. As the primary IT resource for the Chicago office, you'll provide exceptional technical support to our team both onsite and remotely. You'll be the first ...
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Customer Support Analyst
1 week ago
Zurich Insurance Company Schaumburg, United States Full timeZurich is currently hiring a Customer Support Analyst I to join their Application Support Center team. The successful candidate will provide first level support services to internal customers related to an application/ set of applications. Identifies basic application, rating, co ...
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Senior IT Support Analyst
1 day ago
InsideHigherEd Chicago, United StatesJob Description:Position Summary: · This position is responsible for promoting a high-quality experience to the community of staff, educators and students who contact the Site Support Team. The person filling this role will spend approximately 70% of their time providing end user ...
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Senior Support Analyst
3 weeks ago
Phaxis Chicago, United StatesMust Have Qualifications: · Experience using SQL, Python, C# · Understand US Equities and Derivatives · Plusses: · Series 3, Series 7, and Series 63 · Day-to-Day Responsibilities: · Provide level 1 and 2 trade, system and integration support at the direction of the client suppor ...
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IT Support Analyst II
1 day ago
Metropolitan Water Reclamation District of Greater Chicago Chicago, United StatesGeneral Statement · Under general supervision, supports computer systems at any District facility by providing hardware maintenance support, software technical support and resolving more complex service requests for personal computers and devices. Essential Job Functions · Es ...
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IT Support Analyst I
1 day ago
Metropolitan Water Reclamation District of Greater Chicago Chicago, United StatesGeneral Statement · Under supervision, supports computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. Essential Job Functions · Essential job functions are fundamental, ...
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Desktop Support Analyst
5 days ago
Assembly Chicago, United StatesJob Brief – Desktop Support Analyst · Why work for us: · Assembly Industries believes in creating a new generation of a passionate workforce in Pakistan by providing high-value opportunities that are life-changing. We strongly believe in a work-life balance and family-oriented ap ...
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Sales Support Analyst
4 days ago
Glanbia plc Chicago, United StatesThe Sales Analyst is responsible for driving sales performance and delivering world-class solutions to customers in the food & nutrition industries by supporting Key Account Managers. This role should understand account strategies, execute initiative Support Analyst, Sales, Suppo ...
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Desktop Support Analyst
4 days ago
Stone Search Chicago, United StatesJob Description · Job DescriptionDesktop Support Analyst - Coming from Financial or Law Firm · On-site: Chicago, IL · *USC or GC Holders · The Desktop Support Analyst is a key member of the End User Computing Support group in the Information Technology department and will serve i ...
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Customer Support Analyst
5 days ago
Zurich NA Schaumburg, United StatesCustomer Support Analyst · 113796 · Zurich is currently hiring a Customer Support Analyst I to join their Application Support Center team. The successful candidate will provide first level support services to internal customers related to an application/ set of applications. Iden ...
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Application Support Analyst
1 week ago
ION Group Chicago, United States Full timeAbout Us · DASH Financial Technologies (a part of ION Group) is a leading trading technology provider to the institutional trading community. With a suite of highly customizable tools, DASH designs and delivers intelligent, high performance solutions in four product categories: T ...
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Application Support Analyst
1 week ago
Eurofins USA BioPharma Services Chicago, United StatesJob Description · Eurofins BPT-Columbia is looking for an · Application Support Analyst, · to join our team located in Columbia, Missouri. The Application Support Analyst delivers support to end-users in a laboratory environment on different types of software and computer hard ...
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CPACS Support Analyst
3 weeks ago
JobRialto Chicago, United StatesSenior Support Analyst: · Must be able demonstrate a minimum of 5 years' experience in Cardiology PACS / Hemodynamics applications. · Skills required: · Master the basics of medical terminology · Knowledge of the HL7 / DICOM standard in theory and practice · Basic knowledge ...
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Sales Support Analyst
3 days ago
Glanbia plc Chicago, United StatesSales Support Analyst · At Glanbia Nutritionals Inc., we co-innovate and deliver ingredient solutions and precision premixes including high quality colostrum, for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number on ...
Network Support Analyst - Downers Grove, United States - Sentinel Offender Services
Description
Responsibilities:
Sentinel is seeking an NOC Analyst to join our team. This is an excellent opportunity to join a premier company and grow your career. As an NOC Analyst, you are part of the operations in a 24X7 Network Operations Center, monitoring customers production systems. As an NOC Analyst, you will be responsible for providing support to client operations, communicating via phone and e-mail with customers and technicians, and troubleshooting and escalating trouble cases as needed. Training for this role will be Monday-Friday 8:30am-5pm. Once training has been completed the regular hours for this role will be for 3rd shift from 11pm-9:30am. This is a full-time role based in Downers Grove, IL. This position can work remote but will require occasional support onsite at our Downers Grove, IL headquarters.
Qualifications:We focus on candidates that display our ACE factor Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
What you get:
We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.
Overview:IT happen
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of todays global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL.
If you are MOTIVATED you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact
If you share our passion about what technology can do and want to be part of a top workplace environment wed like to have you join our team. Learn more at
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact
Network Support Analyst professionals in Downers Grove
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