-
Goodwin Recruiting New Orleans, United StatesOne of the nation' s top upscale hotel brands has a rare opening for a Director of Front Office Operations at an award-winning property Amazing culture, fun environment, and great advancement opportunities. Apply today to learn more Director of Fro Director, Operations, Hotel, Of ...
-
Mechanic / Maintenance Worker
1 week ago
Ace Hotel NOLA New Orleans, United States Full timeSUMMARY · To perform preventive maintenance and repair on the Hotel's mechanical equipment with particular emphasis on, but not limited to the heating, ventilation and air conditioning systems. · CORE FOCUS & ESSENTIAL RESPONSIBILITIES · Qualified candidates must be able to satis ...
-
Income Auditor/ General Cashier
6 days ago
Four Seasons Hotels Limited New Orleans, United StatesAbout Four Seasons: · Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences f ...
-
Director of Food and Beverage
3 days ago
Marriott Hotels & Resorts New Orleans, United StatesFunctions as the strategic business leader of the propertys food and beverage/culinary operation, including Restaurants/ Bars, Room Service and Banquets/ Catering, where applicable. Position oversees the development and implementation of departmenta Beverage, Director, Food, Perf ...
-
Director of Restaurant Operations
3 days ago
Marriott Hotels & Resorts New Orleans, United StatesManages all restaurant and kitchen operations and staff on a daily basis. Areas of responsibility include Restaurants/ Bars, Room Service and Kitchen. As a department head, directs and works with the food and beverage/culinary management team and emp Operations, Restaurant, Direc ...
-
Catering Sales Coordinator
5 days ago
Sonesta International Hotels Corporation New Orleans, United StatesJob Description Summary · The Catering Sales Coordinator is an administrative position working for the Catering / Convention Services Department, whose main focus is to support the Catering Managers in their efforts to provide quality service, and additionally to support the effo ...
-
Director Operations
6 days ago
Aimbridge Hospitality New Orleans, United StatesIn partnership with the General Manager the Director Operations manages the overall operation of the hotel through maintaining established cost and quality standards maximizing profits developing and retaining employees and exceeding guest expectatio Operations, Director, Operati ...
-
Area Sales Manager OEM Smerfe
2 days ago
Canopy New Orleans Downtown New Orleans, United StatesJob Summary: · The Area Sales Manager is responsible for attainment of assigned goals tied to the overall performance of a collection of 2-10 hotels. The individual will be responsible for effectively soliciting and securing new accounts for all assigned hotels. The Area Sales M ...
-
Director of Stewarding
17 hours ago
Hyatt Regency New Orleans New Orleans, United StatesThe Hyatt Regency New Orleans, a 1193 room luxury full-service hotel with 200,000 sq. ft. of event space, is searching for a talented Director of Stewarding to lead our stewarding team. The Director of Stewarding is an integral part of the Food & Beverage team. This person superv ...
-
Licensed Building Engineer
3 days ago
Jobs for Humanity New Orleans, United StatesCompany Description · Jobs for Humanity is partnering with Ace Hotel to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. · Company Name: Ace Hotel · Job Description · SUMMARY · To perform preventive mainten ...
-
Area Sales Manager OEM Smerfe
1 week ago
Aimbridge Hospitality New Orleans, United StatesJob Summary · The Area Sales Manager is responsible for attainment of assigned goals tied to the overall performance of a collection of 2-10 hotels. The individual will be responsible for effectively soliciting and securing new accounts for all assigned hotels. The Area Sales Ma ...
-
AM Host
5 days ago
Aimbridge Hospitality New Orleans, United StatesJob Summary · The Greeter/Cashier is responsible for the reception area which includes greeting guests in a professional and courteous manner. This role responds to telephone and in-person inquiries regarding appointments and reservations information and guest concerns. · Respons ...
-
AM Host
5 days ago
Aimbridge Hospitality New Orleans, United StatesThe Greeter/Cashier is responsible for the reception area which includes greeting guests in a professional and courteous manner. This role responds to telephone and in-person inquiries regarding appointments and reservations information and guest concerns. · QUALIFICATIONS: · Hig ...
-
Senior Sales Manager OEM
1 week ago
Aimbridge Hospitality New Orleans, United StatesJob Summary · The Senior Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Senior Sales Manager will work in conjunction with the ...
-
Senior Sales Manager
1 week ago
Hampton Inn & Stes NO Con Center New Orleans, United StatesJob Summary: · The Assistant Director of Sales assists with direct oversight of sales and marketing operations for a hotel or assigned collection of hotels in partnership with the respective Director of Sales/Director of Sales & Marketing. This role has the responsibility to ach ...
-
General Manager
6 days ago
Aimbridge Hospitality New Orleans, United StatesJob Summary · The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support supervision and guidance to ...
-
Director of Sales
5 days ago
Four Seasons Hotels and Resorts New Orleans, United StatesFOUR SEASONS HOTEL NEW ORLEANS · Join a diverse and talented pre-opening team in New Orleans · We are seeking individuals who are warm, hospitable and start with the heart. The company's guiding principle is the Golden Rule – do unto others, as you would have them do unto you. ...
-
Sales & Conference Services Manager OEM
6 days ago
Hampton Inn & Stes NO Con Center New Orleans, United StatesJob Summary: · The Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Sales Manager will work in conjunction with the Director of ...
-
Meeting & Events Coordinator
3 days ago
Loews Hotels New Orleans, United StatesMeeting & Events Coordinator · Tennessee Williams famously captured the charm and romance of our city in his plays and stories, and it's all on show here at Loews New Orleans Hotel. Located in the Warehouse District, discover comfort and luxe experiences all within the heart of t ...
-
Director Sales
6 days ago
La Quinta New Orleans Downtown New Orleans, United StatesCompensation Type: · Yearly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...
Hotel Director - New Orleans, United States - Hornblower Cruises and Events
Description
** Hotel Director**
**Job Category****:** Hotel **Requisition Number****:** HOTEL004066 Showing 1 location **Job Details**
**Description**
The Hotel Director has full responsibility for day-to-day hotel operations onboard the vessel. He/she will be responsible for ensuring all outlets achieve the highest standard of quality service that the company is aiming for, and to stay in full compliance of company policy and procedures.
**In addition to the application process please click** **to take our Cultural Index Survey as a part of your application. The survey that takes approximately 7-10 minutes to complete.**
**Essential Duties & Responsibilities**
Inspect guest rooms, public areas for cleanliness and appearance
Greet passengers and crew and maintain an active presence throughout the vessel
Effectively facilitate problem resolution
Monitor the revenue activity of the hotel
Train staff members
Observe and monitor staff performance to ensure efficient operations and adherence to all company and regulatory policies and procedures
Coordinate vessel activities
Delegate appropriate responsibilities, coordinate and oversee hotel interdepartmental workload allocation/distribution
Participate in financial activities such as establishing budgets and capital expenses and allocation of funds to departments
Foster and facilitate interdepartmental collaboration and communications
Drive and manage special projects as required
Keep VP of Hotel Operations closely informed; especially of issues which may require deviation from itinerary or which may negatively impact customer service
Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
Ensure behavior and performance supports the companys Mission; promotes year-round success of system
Follow company values in responding to others in work situations
Meet standards for service behaviors
Use recovery steps to respond to others who are dissatisfied
Make hospitality standards an important part of day-to-day duties
Be a RESPECT System example for others; sets example for values during times when there is conflict and stress
Trains and completes certification for RESPECT system of existing and new employees within 7 days of hiring
Holds all employees and leaders equally accountable to meet technical, employee and leader standards
Actively participates in embarking duties such as loading, unloading, luggage carrying, etc., as needed
Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results
Promotes RESPECT system: reinforces performance at or above standards and coaches performance below standard; solicits feedback; takes action to continuously improve success of team
**Minimum Qualifications & Requirements**
**Education:**
+ HS Diploma Required, or Equivalent
+ Bachelors degree required in Business and/or Hospitality Management
**Professional Certification(s) or License:**
+ Valid Transportation Worker Identification Credential (TWIC) if applicable, and/or ability to obtain and maintain
+ Copy of DD214, if Veteran status
**Skills & Abilities:**
+ Excellent verbal and written communications skills
**Experience:**
+ 10 years full service operations
+ Experienced in supervision & training of employees
+ Ability to manage multiple priorities with varying deadlines
+ Ability to work with individuals at all levels of the organization
+ Cruise industry experience preferred
+ Food & Beverage experience managing multiple venues with restaurants and bars
+ Hotel banquet or catering experience preferred
+ Experience in fine dining
**Physical:**
Must submit to and pass mandated USCG physical
Ability to meet and maintain the maximum onboard bunk bed capacity of 300 lbs.
Ability to conduct work in a marine environment that is subject to some/all the following: confined spaces, uneven surfaces, variations in temperature, wake, and motion
Ability to lift and carry up to 50 lbs.
Ability to climb stairs and ladders
**Other:**
Must be at least 21 years of age.
Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.
*Additional requirements may be required depending on the physical needs of the role
**Our Values - RESPECT:**
At City Experiences and American Queen Voyages, our mission is to create amazing experiences not only for our guests, but our employees. Our company values (RESPECT) allow us to live out our mission of creating amazing experiences.
RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork.
**EEO - Equal Opportunity Employment**
American Queen Voyages is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Hotel Director professionals in New Orleans
-
Rochelle Juelich
Economic Development and Advocacy Professional