- Maintain harmonious and professional relationships with co-workers and supervisors, maintain a solid rapport with Front Desk, Reservations, Food & Beverage and other departments that turn in paperwork to Day Audit.
- Comply with and enforce Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
- Coordinate work with other functions within the Accounting Department ensuring a seamless flow of paperwork to the Income Audit and when necessary, other functions such as Payroll and A/R.
- Communicate any instances where paperwork is at variance with Internal Controls to the Income Auditor, Staff Accountant and Assistant Director of Finance.
- Communicate shortcomings in paperwork back to originating department.
- Assist in covering guest inquiries to the Accounting Department, including folio requests from guests, credit card inquiries from guests, as well as requests for information from other departments within the hotel.
- Collect/Audit paperwork from all revenue centers in the hotel ensuring accuracy and compliance with Four Seasons' Internal Controls and local hotel polices.
- Ensure that accurate room revenue is captured, recorded and posted.
- Ensure that accurate F&B outlet revenue, Banquet Food and Beverage Revenue and F&B Miscellaneous Revenue is fully captured, recorded and posted.
- Monitor and record all house account meals and entertainment expenses and report any non-compliance to the Assistant Director of Finance for follow up with the hotel management.
- Balance income against the respective ledger balances in the PMS system (guest ledger, city ledger and deposit ledger) and any discrepancies are corrected as identified and brought to the attention of Assistant Director of Finance.
- Verify credit card settlements and transmissions to receipts in bank and outstanding balances are traced for future receipt and ensure exceptions are investigated and anomalies are brought to the Director of Finance or Assistant Director of Finance's attention.
- Update credit card reconciliations daily that agree to transmissions and receipts; where credit card numbers are stored electronically, no hard copy of the numbers should be retained on file.
- Perform monthly balance sheet reconciliations to ensure balances agree to the outstanding credit card balance per the credit card reconciliations.
- Ensure post-departure allowances with all applicable backup is approved and signed per policy.
- Review the General Ledger accounts established to Record Room, Food & Beverage, General Sales and Value Added Taxes.
- On a monthly basis, a summary of activity in these accounts is to be prepared and approved by the Director of Finance, with workings to include a comparison of taxable revenue on the monthly P&L statement to the liability balance at month end; discrepancies should be investigated and resolved appropriately.
- Monitor the safeguarding of the hotel's assets by reviewing hotel credits issued by both Rooms division and Food & Beverage and ascertaining the business purpose of such credits and proper manager approval.
- Review daily void reports from the hotel's F&B POS system to ensure proper inventory control in the F&B department.
- Track the sale and redemption of hotel gift cards to calculate the hotel's liability.
- Count, balance, organize and monitor own Bank and safe.
- Process foreign currencies in accordance with local policy.
- Prepare and distribute Cashiers' due backs.
- Prepare the Daily Cash Report.
- Issue Cashier Banks and assign safety deposit boxes for safekeeping of the Banks.
- Prepare and maintain a log on all issued House Banks.
- Make petty cash disbursements according to established guidelines.
- Balance and audit all Front Office postings and settlements.
- Balance all credit cards charge totals to individual cashier reports, and assist Accounts Receivable to prepare credit cards, ensuring that adding machine tapes of both soft and hard copies agree and are balanced with credit card folios.
- Prepare and distribute a Daily Revenue Report of that day's revenues.
- Organize the audit work in an orderly manner for distribution to the Income Auditor.
- Collate the documentation needed for SR-5 daily package and assist the Income Auditor to review where possible.
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Income Auditor/ General Cashier - New Orleans, United States - Four Seasons Hotels Limited
Description
About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower - a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA's best views.
About the role:
The Income Auditor/ General Cashier position is responsible for the verification and reporting of hotel revenues, the review of paperwork turned in to Accounting to document such revenues and the preparation and publication of a Daily Revenue report to be used internally by the Hotel Managers to review financial performance and to forecast future business levels.
What you will do:
People Functions:
Experience: One year experience in front office functions such as or operating department hotel experience with a strong accounting background.
What we offer:
Discovery nights at Four Seasons Worldwide
Holiday and PTO pay
Complimentary employee meals prepared by the Four Seasons Culinary Team
Complimentary dry cleaning of employee uniforms
Discounted parking
Medical, dental, and vision insurance
401k participation with a company matching program
Schedule & Hours:
Day shift, 40 hours.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -
