Jobs
>
Costa Mesa

    Retail Operations Manager - Costa Mesa, United States - Richemont

    Richemont
    Richemont Costa Mesa, United States

    Found in: beBee S2 US - 1 week ago

    Default job background
    Description

    Role Overview

    Buccellati is searching for an operation professional with a demonstrated track record in operational roles and driving sales performance in a fast-paced boutique environment. As an Ambassador of the Maison, you are expected to support the operations and administrative tasks for the North American boutique network, as directed by management, and support with hosting clients and driving sales when necessary. You will be the liaison between boutiques and the corporate office and will support the implementation and enforcement of policies and procedures at the boutique level, reporting directly to the Boutique Director.

    Responsibilities

    Retail Operations for Boutique

    • Implement and maintain boutique operating policies and procedure manual. Partner with RNA Finance and Loss Prevention departments
    • Perform all tasks related to inventory control and all tasks related to Quality Control of merchandise including but not limited to proper vault storage, QC of merchandise for incoming and outgoing memos, receipt of stock, check of all item's tags/tickets, QC of merchandise on the floor.
    • Oversee and prepare weekly, monthly, and annual reports and provide strategic analysis/action plans for Boutique Network to achieve and surpass goals and objectives. Monthly & Quarterly Performance KPI's for the stores. Newsletter reporting. Perform special projects as designated by Senior Management, Retail Director NA, Brand President.
    • Manage all aspects of building maintenance as described by RNA including scheduling routine maintenance appointments and checking all retail aspects of the boutique are always in excellent condition.
    • Manage incoming and outgoing shipments and their vendors.
    • Manage and facilitate the process of creating memos/consignment and the accurate inventory of these products, in partnership with the Marketing Team.
    • Organize storage of jewelry, warranty cards, and accessories; Organize and update on a regular basis, Flagship back-office area
    • Responsible for the merchandising and daily maintenance of displays and back-stock
    • Review and order all relevant supplies for boutique operations (bi-weekly) in partnership with Boutique Director.
    • Review and report any store maintenance issues, coordinate with local contractors/ vendors in partnership with the manager
    • Take lead on any special projects as assigned by upper management team.

    After sales and Customer Service Support

    • Oversee all incoming and outgoing repairs
    • Master SAP repair process and communicate efficiently to clients and Richemont colleagues
    • Take images of all repairs before they are shipped from boutique, take photos when they return
    • Ensure 100% satisfaction for after sales clients and manage/ exceed client expectations
    • Consistently and accurately, oversee that all client data has been entered into SAP by Sales Associate; Keep track of client orders for Sales team
    • Ensure 100% satisfaction for after sales clients and manage/exceed client expectations

    Boutique Network Audit Performance

    • Understand and comply with all security and operational policies and procedures for the Group, Maison, and boutique network; Communicate with the audit team to submit all necessary paperwork on time (in collaboration with the Boutique Director/Retail Network Coordinator)
    • Daily ensure efficient execution of receiving and transfer out of product, receiving all logistic deliveries
    • Adhere to Richemont Americas audit practices: scan quality of product, provide relevant ticket number, communicate with team
    • Actively participate in daily/ monthly and annual product inventories and cycle counts for watches, accessories, and straps to prepare and ensure a successful audit in partnership with the boutique manager
    • Proactively check and ensure that all physical inventory is correctly reflected in the system (i.e. price changes)

    Boutique Selling Floor Presence

    • Assisting and facilitating with Sales Executives or Boutique Directors as needed for staffing coverage, private appointments
    • Ensure the point-of-sale area is well stocked with items needed for a seamless selling ceremony

    Greet and assist clients as needed, in an elevated manner creating an inviting atmosphere

    Qualifications

    • Self-starter with team-player approach
    • Strong understanding of customer service needs; strong attention to detail with the ability to manage multiple tasks simultaneously and with precision.
    • Must be able to lift 20+ pounds as needed. Physical duties involve standing, stairs, lifting, and moving.
    • Strong written and oral communication skills
    • 5+ years previous experience in jewellery or high-value luxury product sales and operations experience preferred.
    • College degree preferred
    • Additional language skills are a plus.
    • Advanced knowledge of SAP; Excellent computer skills
    • Must be available to work retail hours including nights and weekends.

    Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted. Compensation Range is between $75k to $85k annually.

  • Ledgent Technology

    Technical Operations Manager

    Found in: Lensa US 4 C2 - 1 day ago

    Ledgent Technology Costa Mesa, United States

    Position Title: Technical Operations Manager · Location: Onsite daily in Costa Mesa · Industry requirement: MSP (Managed Service Provider) or similar service-oriented company · Partnered with a client who is a local Managed Service Provider (MSP) delivering exceptional solutio ...

  • Bluewing Ventures Llc.

    Deployment Operations Manager

    Found in: Lensa US 4 C2 - 5 days ago

    Bluewing Ventures Llc. Costa Mesa, United States

    TEAM OVERVIEWThe Deployments team is responsible for managing the coordination and execution of fielding Andurils products and hardware. Working across product, engineering, sales, and account management, Deployments is in charge of all Logistics and Technical Operations (field o ...

  • LEDGENT Technology & Engineering - Roth Staffing Companies, L.P.

    Technical Operations Manager

    Found in: Lensa US 4 C2 - 2 days ago

    LEDGENT Technology & Engineering - Roth Staffing Companies, L.P. Costa Mesa, United States

    Position Title: Technical Operations Manager · Location: Onsite daily in Costa Mesa · Industry requirement: MSP (Managed Service Provider) or similar service-oriented company · Partnered with a client who is a local Managed Service Provider (MSP) delivering exceptional solutions ...

  • BlueWing Ventures, LLC.

    Deployment Operations Manager

    Found in: Lensa US 4 C2 - 1 day ago

    BlueWing Ventures, LLC. Costa Mesa, United States

    TEAM OVERVIEW · The Deployments team is responsible for managing the coordination and execution of fielding Anduril's products and hardware. Working across product, engineering, sales, and account management, Deployments is in charge of all Logistics and Technical Operations (fie ...

  • Orange County Department of Education

    manager of facilities, maintenance, and operations

    Found in: Careerbuilder One Red US C2 - 1 day ago

    Orange County Department of Education Costa Mesa, CA , USA, United States

    Manager of Facilities, Maintenance, and Operations at Orange County Department of Education Application Deadline 4/26/2024 11:55 PM Pacific Date Posted 4/12/2024 Contact Stephanie Thomas Number of Openings 1 Salary Pay Range $11, $13,558.00 M Operations, Maintenance, Manager, Fac ...

  • BancForce

    Bank Branch Operations Manager

    Found in: Lensa US 4 C2 - 6 days ago

    BancForce Newport Beach, United States

    Job Description · Job Description · Workway BancForce is a premier national staffing firm that places qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across a variety of specialized fields. We pride ourselves in offering ...

  • Infosys BPM

    Operations Manager

    Found in: Appcast US C2 - 2 days ago

    Infosys BPM Irvine, United States

    Role: Operations Manager · Location: Irvine California (hybrid Remote, 3 days in office, 2 days WFH) · Office address: office address: 6455 Irvine Center Drive, Irvine, CA 92618 · Type of hire: Fulltime · Infosys BPM is seeking to hire a full time Operations Manager, experience i ...

  • Infosys BPM

    Operations Manager

    Found in: Appcast Linkedin GBL C2 - 1 day ago

    Infosys BPM Irvine, United States

    Infosys BPM is seeking to hire a full time Operations Manager, experienced in Financial Services and Capital Markets in area of Reconciliation to carry out the onsite production activities. · Responsibilities · Reviews, approves, and may prepare, information/entries and supportin ...

  • Infosys BPM

    Operations Manager

    Found in: Appcast Linkedin GBL C2 - 1 day ago

    Infosys BPM Irvine, United States

    Requirements: · Infosys BPM is seeking to hire a full time Operations Manager, experience in Financial Services and Capital Markets in area of Reconciliation to carry out the onsite production activities · Responsibilities · Reviews, approves, and may prepare, information/entrie ...

  • VIZIO, Inc

    Manager, IT Operations

    Found in: Lensa US 4 C2 - 5 days ago

    VIZIO, Inc Irvine, United States

    About the Team · VIZIO's Information Technology team is seeking an IT Operations Manager to join their growing team. The successful candidate will have the ability to work with cutting edge technology that helps facilitate productivity, support, and services to VIZIO. The IT Oper ...

  • VIZIO

    Manager, IT Operations

    Found in: Lensa US 4 C2 - 3 days ago

    VIZIO Irvine, United States

    About the Team · VIZIO's Information Technology team is seeking an IT Operations Manager to join their growing team. The successful candidate will have the ability to work with cutting edge technology that helps facilitate productivity, support, and services to VIZIO. The IT Ope ...

  • Eclipse Technologies

    Working student Product Management

    Found in: Orion Innovations US - 4 days ago

    Eclipse Technologies Newport Beach, CA, United States Freelance

    **Your Responsibilities**: · Welcome to the future of healthcare Our company, operating in the digital health sector, is looking for a motivated working student (m/f/d) in technical product management in Newport Beach, CA. Join us in shaping the entire product and UX area at SHC ...

  • Oceanic Ventures

    Landscape ecologist for the subject area

    Found in: Orion Innovations US - 4 days ago

    Oceanic Ventures Newport Beach, CA, United States Freelance

    **We, the Regional Association Ruhr, are looking for a landscape ecologist for our self-operating institution RVR Ruhr Grün in the department of "Ecological Common Good Services" in Newport Beach, CA.** · Reference number: 173/23 · **Responsibilities**: · **Ecological Land Fund M ...

  • ServiceMaster Restore 9669 - Irvine

    Operations Manager

    Found in: ZipRecruiter Test10S US C2 - 2 days ago

    ServiceMaster Restore 9669 - Irvine Irvine, United States

    Job Description · Job DescriptionPosition Overview · This is a high impact position within our business, we are seeking a person that has the technical and business experience and will thrive in the culture of our organization. The Operations Manager is responsible to implement t ...

  • AMIRI

    Operations Manager, South Coast Plaza

    Found in: beBee S2 US - 3 days ago

    AMIRI Costa Mesa, United States Full time

    Purpose and Objective · AMIRI is looking for a talented Operations Manager for its soon-to-be open location at South Coast Plaza The AMIRI Operations Manager is responsible for overseeing all things operations-related in the location, including but not limited to: Inventory Contr ...

  • Comerica Bank

    Small Business Banking Operations and Governance Manager

    Found in: Talent US C2 - 4 days ago

    Comerica Bank Costa Mesa, United States Full time

    Job Description · As the National Small Business Banking Operations and Risk Support Manager, you will play a crucial role in overseeing and managing the division's operational and governance framework while effectively managing risk and compliance processes for the group, repor ...

  • Comerica

    Small Business Banking Operations and Governance Manager

    Found in: Indeed US C2 - 2 days ago

    Comerica Costa Mesa, United States Full time

    As the National Small Business Banking Operations and Risk Support Manager, you will play a crucial role in overseeing and managing the division's operational and governance framework while effectively managing risk and compliance processes for the group, reporting to the EVP, Na ...

  • Hyundai Autoever America

    Manager, Business Operations

    Found in: Jooble US O C2 - 1 day ago

    Hyundai Autoever America Fountain Valley, CA, United States

    Manager, Business Operations - Connectivity Service (Job Code: BK0706) · DETAILS: · Work with business teams, developers, architects, and 3rd party vendors to strategize, maintain and enhance the code, systems and related services for Connectivity Service. Facilitate the Connec ...

  • Edwards Lifesciences

    Clinical Operations Manager

    Found in: Lensa US 4 C2 - 2 days ago

    Edwards Lifesciences Irvine, United States

    Innovation starts from the heart. Our Advanced Technology (AT) teams harness the imagination, courage, and resourcefulness to think beyond what's currently possible, and create solutions for patients many years into the future. If you're an early-stage innovator, then Edwards AT ...

  • SEB Professional

    Regional Operations Manager

    Found in: Lensa US 4 C2 - 3 days ago

    SEB Professional Irvine, United States

    Who are we?Our passion for coffee makes SEB Professional North America a growing companyWe are in the professional coffee machine business managing three leading global brands: Schaerer, WMF, and Wilbur Curtis.You can find our coffee machines in convenience stores, hotels, and re ...