Jobs
>
Doral

    Customer Success Manager - Doral, United States - Overwolf Ltd

    Overwolf Ltd
    Overwolf Ltd Doral, United States

    2 weeks ago

    Default job background
    Description
    We're on the lookout for a Customer Success Manager to champion our client relationships and drive success.


    As our CS Superstar, you'll serve as the primary point of contact for clients, seamlessly handling everything from understanding publishers' needs and navigating tech product discussions, all the way to implementing advertising and monetization strategies.


    So, if you're a tech-savvy communicator with a knack for juggling multiple client needs and a passion for delivering outstanding service, step forth and join our journey.

    This role is open to East Coast residents only.


    Responsibilities:

    In this role, you will:
    Manage the onboarding process for your assigned clients, ensuring a smooth transition and early success.

    Act as the liaison between clients and our internal teams, using Slack, video calls, and email to maintain clear and continuous communication.

    Proactively monitor client performance, suggesting improvements and optimizing strategies for better results.
    Resolve technical issues, providing timely and effective client-side support.
    Conduct regular check-ins and perform proactive checks to maintain and enhance the long-term health of client relationships.
    Utilize our suite of products to provide tailored solutions that meet and exceed client expectations.


    Requirements:
    Residency on the East Coast
    1-2 years of experience in Client Services, Customer Success, or a related customer-facing role.
    Strong foundation and technical fluency in AdTech, preferably with hands-on experience.
    Thorough understanding of the programmatic advertising ecosystem and its technologies.
    Proficiency with SSP dashboards and CRM systems.
    Proven strategic problem-solving and client management skills.
    Positive demeanor, with the agility and focus necessary to thrive in a dynamic environment.
    Exceptional patience and communication skills, both written and verbal.
    Proficiency with short bows and giant space hamsters.
    Proven ability to carry exceptional amounts of loot.

    #J-18808-Ljbffr
  • Truv Inc

    Customer Success Manager

    23 hours ago

    Truv Inc Doral, United States

    The Work We're Doing: · Truv is the one-stop platform for income and employment data that empowers use cases such as income and employment verification, direct deposit switch, paycheck-linked loans, and others. We believe that discerning fact from fiction about an applicant's emp ...

  • Guardz

    Customer Success Manager

    2 weeks ago

    Guardz Doral, United States

    Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $28M in funding and rallying a dedicated team of 30 industry professionals. Our vision is to foster a safer digital landscape for small and medium businesses across the globe. ...

  • South Shore Marketing

    Customer Success Manager

    1 week ago

    South Shore Marketing Doral, United States

    Job Description · Job Description · Calling all energetic and ambitious self-starters, · it's time for you to join our unstoppable Customer Success Manager team · At South Shore Marketing, We specialize in high-quality products and delivering superior customer experience. Our ...

  • Overproof

    Customer Success Manager

    2 weeks ago

    Overproof Doral, United States

    Reports to: · Vice President of Sales & Marketing · Department: · Customer Success · About Overproof · Overproof is the leading AI-driven business intelligence and strategic planning platform for the beverage alcohol industry. As a B2B SaaS platform, we empower beverage alcohol ...

  • Cognitus Consulting

    Customer Success Manager

    6 days ago

    Cognitus Consulting Doral, United States

    Cognitus is an SAP Gold Partner that provides services, solutions extensions as well as a valued added reseller serving businesses of all sizes worldwide across various industries. · Our global Customer Success team is responsible for developing customer relationships that promot ...

  • Monograph

    Customer Success Manager

    2 weeks ago

    Monograph Doral, United States

    Look around you today, every store, home, hospital, school, was made possible by the coordination of architects and a team of professionals. They are charged with the responsibility of creating our shelters and yet, they are left with nothing more than Excel to manage their work. ...

  • Amadeus

    Customer Success Manager

    1 week ago

    Amadeus Doral, United States

    Job Title · Customer Success Manager · Summary of the role: · The Amadeus Customer Success Manager empower our customers (Travel Sellers and Airlines) to unlock the most value of Amadeus solutions for a higher return on their investment and a more significant business impact. · ...

  • Lifeworks Services

    Customer Success Manager

    6 days ago

    Lifeworks Services Doral, United States

    TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical ...

  • STACK IT Recruitment

    Customer Success Manager

    2 weeks ago

    STACK IT Recruitment Doral, United States

    Our client in Miami is looking for a Customer Success Manager to join their growing team · Role: · As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with clients, understanding their business needs, and helping them leverage ...

  • Bakerly Barn

    Customer Success Manager

    5 days ago

    Bakerly Barn Doral, United States

    Job Type · Full-time · Description · About our company: · Bakerly, a happy family-owned company, is proud to be home to one of the fastest growing brands in the US food industry We are a baked goods manufacturer that places an emphasis on absolutely delicious, premium and aut ...

  • Dexterous LLC

    Customer Success Manager

    2 days ago

    Dexterous LLC Doral, United States

    The Customer Success Manager in the Sports Tech industry plays an important role in ensuring client satisfaction and success. This position involves working with sports and entertainment organizations, food and beverage teams, stadium operations, and various other stakeholders to ...

  • Fireblocks

    Customer Success Manager

    3 weeks ago

    Fireblocks Doral, United States

    What you'll do · The Customer Success Manager is responsible for building and maintaining relationships end to end with our customers to enable them to realize value from the Fireblocks platform. As a trusted advisor, you will leverage your domain expertise and ability to frame p ...

  • Bakerly Barn

    Customer Success Manager

    3 weeks ago

    Bakerly Barn Doral, United States

    Job Type · Full-time · Description · About our company: · Bakerly, a happy family-owned company, is proud to be home to one of the fastest growing brands in the US food industry We are a baked goods manufacturer that places an emphasis on absolutely delicious, premium and aut ...

  • Lifeworks Services

    Customer Success Manager

    5 days ago

    Lifeworks Services Doral, United States

    TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical ...

  • SGF Global

    Customer Success Manager

    3 weeks ago

    SGF Global Doral, United States

    Job Name: Customer Success Manager · Job Type: Permanent · Country: United States · City: Doral, FL · State: FL · Languages: · Job Description: · Looking for a product specialist that can guide the client by doing the following tasks: · Train and teach the client how to u ...

  • goTRG

    Customer Success Manager

    2 days ago

    goTRG Doral, United States

    Position: Customer Success Manager · Are your performance-driven and want to make a tangible impact? · Are you looking for professional growth opportunities and a chance to build a career? · Are you a problem solver who loves a good challenge? · Do you want to change the world on ...

  • Dennis Uniform

    Customer Success Manager

    2 weeks ago

    Dennis Uniform Doral, United States

    Exceptionally friendly and positive attitude · English literacy, verbal and written (bilingual applicants are encouraged to apply) · Professional Business written and verbal communication skills a must · Strong organizational skills and an ability to work under pressure a must · ...

  • Kuraray America , Inc.

    Customer Success Manager

    2 weeks ago

    Kuraray America , Inc. Doral, United States

    Reports to: Vice President of Sales & Marketing · Department: Customer Success · About Overproof · Overproof is the leading AI-driven business intelligence and strategic planning platform for the beverage alcohol industry. As a B2B SaaS platform, we empower beverage alcohol suppl ...

  • Polar Analytics

    Customer Success Manager

    1 week ago

    Polar Analytics Doral, United States

    Job Description · Job Description · Polar Analytics is a Full-Stack Business Intelligence Solution for Consumer Brands. A powerful, yet simple solution for business users to get the insights they need to succeed and make the right decisions. · Our mission is to empower indie DTC ...

  • Money Fit by DRS

    Customer Success Manager

    2 weeks ago

    Money Fit by DRS Doral, United States

    About us · Jigsaw is the leading design tool for the professional services industry (legal, accountancy and financial institutions). Think Figma or Canva but for lawyers and accountants. It transforms the complicated ideas often encountered in these industries into easy, quick a ...