Jobs
>
Frisco

    Support Specialist - Frisco, United States - IDEXX

    IDEXX
    Default job background
    Full time
    Description

    We are looking for driven individuals to join our support team in Frisco, TX as a Support Specialist. No two days are the same We develop and ship new features rapidly which means you will continuously be learning and challenging yourself to be two steps ahead of the game. Our Support Specialists are looking to really grow into the proactive success space with our customers.

    You'll support our global users on complex workflow and technical solutions while diving deep into the way they use our software so they can continually enhance their software usage and optimize their clinics' business.


    This is an opportunity to grow both personally and professionally as you learn the business skills and acumen to grow your career.

    Please note, this will be a hybrid role based in Frisco, TX; compensation $21 / hour. You will have a locked in shift roster so you can plan your life with clarity and certainty.

    In This Role:

    • You will be supporting veterinary customers all over the globe with high-quality email and phone customer service relating to the use of our practice management software
    • You will efficiently problem-solve and manage tickets until resolution.
    • You will deliver scheduled support calls on specific features of the ezyVet product - upskilling yourself and our customers
    • You will learn to be a support specialist, trainer extraordinaire, and even a technical writing expert.
    • You will be proactive to help build a higher level of service targeted to our Enterprise customer base.

    What You Will Need to Succeed:

    • Epic communication skills. You'll be answering lots of phone calls and supporting people all over the world
    • Passion, empathy, and resilience.
    • Can-do attitude and willingness to be in the driver's seat of your career.
    • A passion for the tech or veterinary industry.
    • Ability to form part of our Support roster that will include one weekend every 8-10 weeks.
    • A thirst for helping businesses succeed - commerce, business, and economics majors do well here as do vet nurses and animal health-related backgrounds with a passion for technology.

    Why IDEXX:

    We're proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

    So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

    Let's pursue what matters together.

    IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

    IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

    #LI-HH1



  • NCR Atleos Frisco, United States

    About NCR Atleos · NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe ...


  • ZephyrTech Plano, United States

    The Primacolor GmbH, headquartered in Kitzingen, has been your competent partner for painting, coating and finishing since 2001. · With three locations in Bavaria, Rhineland-Palatinate and Saxony, we distribute vehicle repair paints, industrial paints, building paints and wood pa ...


  • Skyline Solutions Lewisville, United States

    Are you looking for a change in your career and have a strong service orientation in the IT field? Do you have a deep understanding of modern IT environments and are familiar with necessary IT security standards? We are expanding our IT services and are looking for a Support Spec ...


  • City of Frisco, TX Frisco, United States

    Salary: $ $29.87 Hourly · Location : Frisco, TX · Job Type: Full Time · Job Number: · Department: Information Technology · Division: MANAGEMENT INFORMATION SYS · Opening Date: 04/26/2024 · Summary · Under general supervision of the MIS Supervisor/Desktop Administrator, the ...


  • City of Frisco Frisco, United States

    Under general supervision of the MIS Supervisor/Desktop Administrator, the Technical Support Specialist assists in providing initial troubleshooting and resolution to City of Frisco systems and network users, provides telephone help desk and/or direct assistance and training to a ...


  • Tenet Health Central Coast Frisco, United States

    Clinical Support Specialist- Remote **Description** · : **JOB SUMMARY** · The employee will provide administrative support to senior and professional staff within Population Health, which consists of Utilization Management, Case Management and Administrative Support. This posit ...


  • Cain Watters & Associates, LLC Frisco, United States CDI

    Summary/Objective · Reporting to the Investment Operations Manager, the Investment Operations Client Support Specialist is responsible for onsite support related to coordinating and implementing all investment account openings, and service requests. · Essential Functions · Pro ...


  • SilverWorks Bartonville, United States

    Customer Service Representative for Danish Sales (m/f/d) location_on Kropp, Germany home Partially remote work Full-time | Part-time Customer Service Representative for Danish Sales (m/f/d) location_on Kropp, Germany home Partially remote work Full-time | Part-time Introduction W ...


  • Radiant Technologies Frisco, United States

    Are you looking for a new professional challenge? Then we have an exciting opportunity for you. · On behalf of our client, a hospital for basic and standard care with approximately beds in the Deggendorf area, we are looking for you as a senior physician for interventional cardi ...


  • BlueWave Solutions Frisco, United States Part time

    About the Blue Group GmbH: · We are the largest German personnel consulting firm in the industrial insurance sector and have a proven track record of success in the search process. · As personnel consultants, we successfully accompany and advise renowned insurers, insurance bro ...


  • Spectrum Innovations Frisco, United States

    There are many reasons to collaborate with European Medical Consulting Adam in Frisco. In the following section, you will see how you can benefit from our free services and save valuable time: * You can delegate contract negotiations to us at your request * You will be discreetly ...


  • Capital One Financial Corp Plano, United States

    A customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and will focus on troubleshooting laptop (Windows & Mac) issues, mobile Support Specialist, IT, Techni ...


  • Merge IT LLC Plano, United States

    Our enterprise-level client in Texas, has an immediate need for two IT Support Specialists - one in Plano and one in Irving. Please see below for full details-- · Job Notes: · -6+ month contract / extendable and perm possible with good performance. · -ASAP start date · -Onsit ...


  • EPITEC Plano, United States

    **IT Support Specialist posted 3 hours ago** · **JOB TYPE:** Full-time, Contract **LOCATION:** Johnston, Iowa **JOB SUMMARY FOR IT Support Specialist:** · Support hours fall between the hours of 7am 6pm, Monday - Friday. · Candidate must be available to work any 8hr shift with ...


  • Insight Global Plano, United States

    Insight Global is seeking an IT support specialist to support the Production Services team for one of our largest financial service clients. The main responsibilities will be responding to alerts and escalations, troubleshoot negatively trending dashboards and stuck processing. O ...

  • IPeople Healthcare

    Support Specialist

    1 week ago


    IPeople Healthcare Lewisville, United States Full time

    The opportunity: Do you want the opportunity to learn healthcare products and processes? Do you enjoy doing something different every day? IPeople Healthcare ) is seeking a motivated, engaged, and passionate Support Specialist to join their growing team. We serve the healthcare i ...

  • Spero Technology

    IT Support Specialist

    2 weeks ago


    Spero Technology Dallas, United States

    Job Title: IT Support Specialist · Company: Spero Tech · Location: Hybrid - Dallas, TX · Position Summary: Spero Tech is seeking a highly skilled and motivated IT Support Specialist to join our client's Corporate IT team. The ideal candidate will have a passion for technology, a ...


  • myIT Bedford, United States

    Enjoy a Fast-Paced Professional Environment? · Are you technically savvy and wanting to work with some of the IT Support Industry's latest technology? · Want to be part of a professional team in an established, high-growth company? · We're one of the area's top Managed Technol ...

  • VOATX

    Support Specialist

    1 week ago


    VOATX Euless, United States

    ** Volunteers of America Texas** · ** Support Specialist - IDD DFW** · Euless, TX 76039 · **VOLUNTEERS OF AMERICA - Texas** · For over 100 years VOA Texas, a faith-based and non-profit organization, has operated with a mission of *Helping Americas Most Vulnerable Reach Their ...

  • IPeople

    Support Specialist

    4 days ago


    IPeople Lewisville, United States Full time

    Job Description · Job DescriptionSalary: 60-70k · The opportunity: Do you want the opportunity to learn healthcare products and processes? Do you enjoy doing something different every day? IPeople Healthcare ) is seeking a motivated, engaged, and passionate Support Specialist to ...