- Provide comprehensive support for RMS, JS, ISS, and AA to a diverse client base, including engineers, distributors, railroad operation centers, rail shippers, third-party logistic companies, and end users. This involves combining technical troubleshooting skills and superior customer service capabilities.
- Facilitate client training on RailConnect products, tailoring sessions to client needs and enhancing their understanding of product features and functionalities.
- Build and maintain strong customer relationships to ensure timely and effective solutions and support.
- Collaborate closely with internal teams to represent and advocate for customer needs, contributing significantly to continuous product improvement and development.
- Maintaining Interline Rates
- Optimizing all ISS - related master files
- Applying rates to all ISS and JS waybills
- Preparing freight bills
- Processing and managing all daily ISS messages
- Reconciling Interline and Junction Settlements
- Auditing TMS move events for missed revenue
- Analyzing rated waybills for duplicates
- Posting payments for JS into the CASH System.
- Month-end closing for interline revenue and junction settlements
- Notification of actual and estimated funds transfer
- Assisting with auditing and issuing claims for ISS and JS
- Providing monthly interline journal entries and reconciliations
- Delivering month-end revenue reporting
- Communicating new traffic lanes, expired rates, and needed rates
- Downloading rates from RENWEB
- Providing support for questions regarding rates, settlements, accounting, and freight billing
- Profound knowledge of the Interline Settlement System, Junction Settlement, Revenue Management System, CASH System, and Advanced Analytics.
- Demonstrated ability to manage and execute multiple priorities and strategies to effectively meet customer needs and achieve team objectives.
- Exceptional analytical and problem-solving abilities.
- Outstanding customer service, situational awareness, time management, and organizational skills.
- A demonstrated passion for work, an eagerness for continual learning, and a proactive approach to facing challenges.
- A solid accounting foundation is crucial.
- BA/BS degree in business or technical discipline, a relevant two-year diploma, or substantial customer support experience in a related field with significant expertise.
- A minimum of 5 years relevant work experience
- A minimum of 3 years of experience in the railroad or shipping sector
- Familiarity with Salesforce is an advantage.
-
Information Systems Manager
3 days ago
Northwest Partners LLC Jacksonville, United StatesNorthwest Partners is seeking a dynamic Information Systems Manager to work with one of our SP 500 clients. The Information Systems Manager will to drive our client digital transformation and optimize enterprise information systems. This role entails managing a team of analysts, ...
-
System of Care Manager
4 days ago
Lutheran Services Florida Jacksonville, United StatesLutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. · LSF is looking for a talentedSystem of Care Manager of SOR and SA Services who wants to make an impact in the lives of others. · The schedule for this ...
-
Manager Electronic Systems
1 hour ago
Florida East Coast Railway Jacksonville, United StatesOverview: · Responsible for the maintenance and procurement of the companys train control electronic systems, computer aided dispatch centers, data network infrastructure and wireless communications network. · Responsibilities: · RESPONSIBILITIES: · Supervises the installatio ...
-
Manager, Data and Assessment Systems
21 hours ago
KIPP Jacksonville Public Schools Jacksonville, United StatesJob Description · Job DescriptionCompany Description · KIPP · KIPP Public Schools is a national network of tuition-free public schools educating 120,000 students in grades Prek-12 across 21 states and Washington, DC. While each of our schools is as unique as the community to whic ...
-
Industrial Maintenance Technician Iii
18 hours ago
FedEx Ground Careers US Jacksonville, United StatesThe Maintenance Technician III supports the FedEx Ground industrial maintenance of material handling to complete preventative and predictive maintenance and repair of material handling systems. Will utilize prescribed processes as they relate to mechanical power transmission, ele ...
-
Security Officer
18 hours ago
Alivia Care Jacksonville, United StatesJacksonville, FL 32257 · Under the general direction of the Security Team Manager, the Security Officer is responsible for providing a safe and secure campus environment for the patients, visitors, vendors, and staff members. · Primary Responsibilities: · - Utilize constant "Obse ...
-
Admissions Coordinator
18 hours ago
The Fountains at Mill Cove Jacksonville, United StatesThis position is responsible for following The Fountains referral processes as well as acceptance guidelines to improve occupancy level and revenue production of the community. This includes managing pre-admission and admission processes and completing all activities required for ...
-
Facility Technician II
1 day ago
SYSCO Jacksonville, United States Full timeCompany: · US0003 Sysco Jacksonville, Inc.Zip Code: · 32254Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 4 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysc ...
-
Warehouse Order Selector
1 day ago
SYSCO Jacksonville, United States Full timeCompany: · US0344 IFG Jacksonville, Division of Sysco International Food Group, Inc.Zip Code: · 32209Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 1 YearEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay ...
-
Warehouse Supervisor
1 day ago
SYSCO Jacksonville, United States Full timeCompany: · US0344 IFG Jacksonville, Division of Sysco International Food Group, Inc.Zip Code: · 32209Minimum Level of Education: · Bachelor's DegreeMinimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range ...
-
Guest Service Representative
18 hours ago
Studio 6 Baymeadows Jacksonville, United States**POSITION JOB DESCRIPTION** · **Position: GUEST SERVICE REPRESENTATIVE** · **Reports to**:Front Office Manager / General Manager · **Division**:Rooms · **Department**:Guest Services · **Classification**:Non-exempt · **SUMMARY**: · The Guest Service Representative is responsible ...
-
Certified Dietary Manager
18 hours ago
The Fountains at Mill Cove Jacksonville, United StatesEstablishes departmental regulations and procedures in conformance with administrative policies. · - Develops standards for organization and supervision of dietary services. · - Maintains quality dietary services within the prescribed budget. · - Determines quality and quantity o ...
-
Receiver
1 day ago
SYSCO Jacksonville, United States Full timeCompany: · US0344 IFG Jacksonville, Division of Sysco International Food Group, Inc.Zip Code: · 32209Minimum Years of Experience: · 2 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pa ...
-
Safety Director
1 day ago
SYSCO Jacksonville, United States Full timeCompany: · US6469 Sysco Payroll, Division of Sysco Resources Services, LLCZip Code: · 32254Minimum Level of Education: · Bachelor's DegreeMinimum Years of Experience: · 5 YearsEmployment Type: · Full TimeTravel Percentage: · Up to 25%COMPENSATION INFORMATION: · The pay range pr ...
-
Warehouse Loader
1 day ago
SYSCO Jacksonville, United States Full timeCompany: · US0344 IFG Jacksonville, Division of Sysco International Food Group, Inc.Zip Code: · 32209Minimum Level of Education: · High School or EquivalentMinimum Years of Experience: · 0-1 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The ...
-
Medical Assistant
18 hours ago
GameDay Men's Health Jacksonville Jacksonville, United States*** · Gameday is excited to welcome a **Medical Assistant** to work in our new Jacksonville, FL clinic. Medical assistants will have both front office and clinical responsibilities: on the clinical side, conducting blood draws, administering injections and assisting in operating ...
-
Receptionist - State Farm Agent Team Member
18 hours ago
Kim Lego - State Farm Agent Jacksonville, United States**Position Overview**: · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversat ...
-
Territory Manager- Giftware/fashion/décor
18 hours ago
Two's Company Jacksonville, United States**Sell what you love** Home décor, fashion accessories and gifts? We've got that Two's Company is the leader in the gift and decorative accessory wholesale industry. We are currently seeking another exceptional "People Person" to add to our elite Sales Team in North Florida.**: · ...
-
Bilingual Medical Assistant
18 hours ago
Total Pain Relief Jacksonville, United StatesFull Job Description · - **PRIMARY FUNCTION** · Performing clinical care essential to the assessment, promotion, maintenance and restoration of patient's health and wellness. · Must be able to work front and back office. · - **ESSENTIAL FUNCTIONS OF THE JOB** · - This list may no ...
-
Medical Assistant
18 hours ago
Total Pain Relief Jacksonville, United StatesFull Job Description · - **PRIMARY FUNCTION** · Performing clinical care essential to the assessment, promotion, maintenance and restoration of patient's health and wellness. · - **ESSENTIAL FUNCTIONS OF THE JOB** · - This list may not include all of the duties that may be assign ...
Services Leader – ISS Financial Management Systems - Jacksonville, United States - Wabtec Corporation
Description
Who will you be working with?
Wabtec Corporation's Financial Management Systems (FMS) is a pioneering force within the rail industry, specializing in developing and providing innovative customer experience solutions. Our team combines in-depth knowledge of financial systems and processes with extensive expertise in the Interline Settlement System (ISS), Junction Settlement (JS), Revenue Management System (RMS), and Advanced Analytics (AA). Committed to delivering exceptional support and managed services for our digital platform FMS products, we offer a unique opportunity to be part of a dynamic team that engages daily with customers to address challenges and collaborates with stakeholders to enhance and support customer operations.
Essential Responsibilities:
Additional Responsibilities
Deliver RMS – Managed Services
RMS Managed Service (RMS-MS) is a service provided by Wabtec to manage interline accounting or junction settlement for your business. Wabtec will apply contract rates to waybills, manage interline and junction settlements, audit revenue, reconcile interline accounts, optimize and maintain RMS master files, and provide month-end accounting entries and reporting.
Scope of Services – Tasks may include the following:
Desired Characteristics:
Required Experience and Qualifications: