Security Officer - Jacksonville, United States - Alivia Care

Description

Jacksonville, FL 32257

Under the general direction of the Security Team Manager, the Security Officer is responsible for providing a safe and secure campus environment for the patients, visitors, vendors, and staff members.

Primary Responsibilities:

• Utilize constant "Observations & Reporting" practices
• Assist Emergency Services Personnel as applicable
• Observe Video Surveillance Camera monitors
• Report "anything out of the ordinary'
• Report Writing
• Patrol designated campus parking areas; hourly interior and exterior patrols utilizing the mPost documentation system installed on the Security Cellular Phone
• Report violation of applicable laws, ordinances, and Community Hospice policies and procedures
• Through Deportment, (Command Presence) maintain a safe and secure community environment
• Demonstrates positive customerservice practices with patients, visitors, vendors, and staff
• Study and maintain knowledge retention of the Community Hospice Safety & Security Officer Manual complete the final exam with a minimum of a 75% accuracy rate within the first 90 days of employment (Probation Period)
• Inclement weather or other natural/manmade emergencies will require the Security Officer to Perform duties as outlined in the Comprehensive Emergency Management Plan. Overnight stay may be required.
• Required to maintain shift coverage up to an additional four (4) hours in the event of call out or unexpected absence of shift relief
• Flexibility to work various shifts at various locations
• Completes annual mandatory trainings
• All other duties assigned by the Security Management Team including maintaining a professional uniform appearance

Required Licenses/Certifications:

• State of Florida Class "D"/ Unarmed Security

Officer License preferred

• Current State of Florida driver's license with

driving record acceptable to Community Hospice

insurance carrier, and reliable transportation

that is available 24/7


Qualifications:

Education/Experience:
Any combination of education and experience that would provide required skills and knowledge for successful performance would be qualifying.

Typical qualifications would be equivalent to:

• High School diploma or G.E.D.
• Minimum of two (2) years previous experience in

security - related industry


Knowledge of:

• Video Surveillance Systems monitoring/reporting
• Monitoring of Fire panel & Alarm Systems
• Basic computer skills, word, excel & power point
• Access control
• Customer Service Skillsinternal/external client

Skilled at:

• Customer Service Skillsinternal/external client
• Excellent oral and written communication skills
• Good organizational skills
• Observing and Reporting practices
• Providing assistance to:
• Visitors, Vendors, and Staff members
• Good physical health
• Possess safe driving skills
• Ability to Deescalate verbal confrontation
• Ability to function calmly in stressful,

negative-emotional situations

• Courteous to patients, visitors, and staff
• Effectively communicate with the security Management Team during emergency, safety or

Other "out of the ordinary" situations

• We are an equal opportunity employer._
• We do not discriminate on the basis of race, color, religion, marital status, age, national origin, disability, pregnancy, genetic information, gender, sexual orientation, veteran status, or any other status protected under federal, state, or local law._