- Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as:
- Communicating audio messages via radio and telephone
- Coordinating law enforcement and public safety personnel activities
- Transferring public safety information
- Answering questions and updating client records
- Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
- Log all calls in database including required details of each call
- Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers
- Operate multi-channel radio and telephone dispatch equipment
- Access Federal, State, and local databases and maintain compliance regulations and procedures
- Assist with quality review of events created by fellow dispatchers
- Monitor alarms received and keep records based on unique accounts
- Proficiently perform administrative tasks on desktop computer and notify management of any technological issues
- Monitor in-house closed-circuit television (CCTV) cameras
- Perform dispatching duties for other locations in the event of a failure
- Assist in the training of dispatcher trainees
- Routinely test alarms, communication systems, and other devices
- US Citizenship Required
- Candidates will need to undergo a background check
- Valid drivers license and reliable transportation required
- High School diploma or GED.
- Ability to work under stress and to respond to emergency communications.
- Excellent communication and phone skills.
- Ability to handle filing and other administrative duties.
- Existing dispatch or use of a multi-system phone system is preferred, but on-the-job training is provided to obtain knowledge of how a 24-hour emergency communication center, gain familiarity with public safety functions and concerns, and of the public safety communications environment, demands, requirements and related laws, to include regulations and systems.
- Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error.
- Successful completion of Criticall testing is required prior to hire (provided by company)
- Medical, Vision & Dental Insurance
- Paid Time-Off Program & Company Paid Holidays
- 401(k) Retirement Plan
- Insurance: Basic Life & Supplemental Life
- Health & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Personal Development & Learning Opportunities
- On-the-job Training, Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Business work hours are 24/7. Work is typically based in a busy office environment and subject to frequent interruptions.
- Local travel, weekends, holidays, or participation in shift work may be requested.
- Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone.
- Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures.
- Must meet all physical and psychological standards as required by the contract.
-
Dispatcher/Alarm Monitor
2 days ago
Triple Canopy Philadelphia, United StatesReference #: POSITION OVERVIEW · Monitor Force Protection Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to ...
-
Emergency Alarm Dispatcher
2 days ago
Medical Guardian Philadelphia, United StatesMedical Guardian is a fast-paced and rapidly growing medical alert and remote patient monitoring company with a substantial Health Services division. We are seeking an experienced Alarm Monitoring Operator to join our team. · Medical Guardian's mission is to empower our members ...
-
Emergency Alarm Dispatcher
4 days ago
Medical Guardian Philadelphia, United StatesJob Description · Job DescriptionMedical Guardian is a fast-paced and rapidly growing medical alert and remote patient monitoring company with a substantial Health Services division. We are seeking an experienced Alarm Monitoring Operator to join our team. · Medical Guardian's m ...
-
Calloway & Associates, Inc. Philadelphia, United StatesTelecommunications Operator · Philadelphia PA · **Tour shifts Rotating (Days,evening, nights, weekend, and holiday shifts)** · - The incumbent will operate the VAMC centralized telephone system to receive and connect incoming and outgoing calls utilizing complex computerized equi ...
-
Service Manager/ Dispatcher
1 week ago
Ohmcomm Inc Philadelphia, United States**Benefits**: · - 401(k) matching · - Competitive salary · - Dental insurance · - Health insurance · - Paid time off · **Job Title**: Service Manager / Dispatcher · **Company**: Ohmcomm, Inc · This position will answer to and take direction from the Owner/President of the company ...
-
911 / Emergency Call Center Manager (3683)
5 days ago
GVI, Inc. Philadelphia, United StatesGVI Inc., a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a 911 / Emergency Call Center Manager. · **Position Responsibilities**: · - Ensure that proper training be provided pursuant to the requirements of the Call Center ope ...
-
Towing Dispatcher
6 days ago
MrKitt's Service Center, Inc. Philadelphia, United States**Job Summary**: · We are seeking a skilled Towing Dispatcher to join our team and coordinate towing services efficiently and effectively. The Towing Dispatcher will be responsible for receiving incoming calls for roadside assistance and dispatching appropriate tow trucks to the ...
-
Customer Care Ambassador
1 week ago
Parkway Corporation Philadelphia, United StatesParkway is seeking an experienced Customer Care Ambassador for its Parking Centric Customer Care Center. The Remote Service Center's main responsibility will be to remotely assist customers across North America, 24/7, with customer service issues they encounter while at Parkway's ...
-
Intrusion Detection Systems Technician
6 days ago
The School District Of Philadelphia Philadelphia, United States**Intrusion Detection Systems Technician** **-** **(** **)** · **Description** · **Title**: Intrusion Detection Systems Technician · **Department**:Office of School Safety · **Reports To**:Administrative Superior · **Job Summary**: · Installs, inspects and repairs electronic intr ...
-
The Warwick Rittenhouse Square Hotel Philadelphia, United States**Job Summary**:Security Officer-Warwick Hotel Rittenhouse Square · A Safety & Security Guard is responsible for providing protection for hotel guests employees and property. They are also responsible for providing guests with a sense of comfort and well being by maintaining a le ...
-
Low Voltage Project Manager
1 day ago
Ohmcomm Inc Philadelphia, United States**Benefits**: · - Competitive salary · - Dental insurance · - Health insurance · - Paid time off · Responsible for managing the complete life cycle of straightforward to moderately complex projects, including approval, planning, execution, and closeout to ensure planned results a ...
-
Telemetry Tech- Cathcart 4
5 days ago
Penn Medicine Philadelphia, United States**Description** · Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration w ...
-
Unarmed Security Officer
3 days ago
HINTON INVESTIGATIONS INC Philadelphia, United StatesHinton Investigations Inc is a small security business located in East Orange, New Jersey. We have continuously been expanding throughougt New Jersey, New York, and Pennsylvania. We are looking for experienced and professional individuals to join our team. · Responsibilities: - P ...
-
Part-time Dispatcher/customer Service
3 days ago
Busy Bee Transit Philadelphia, United States Part time**Full-Time Dispatcher** · **Job Overview**: · **Responsibilities**: · - **Dispatching Services**: Coordinate transportation services for clients requiring non-emergency medical transportation, including scheduling pick-up and drop-off times, assigning drivers, and optimizing rou ...
-
Telemetry Transporter
5 days ago
Penn Medicine Philadelphia, United States**Description** · Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration w ...
-
Security Officer
3 days ago
Combs Security Services Philadelphia, United StatesWe are looking for a competent Security Officer to undertake the surveillance of our premises and protection of our staff and visitors. You will be responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior. · The goal is to help ...
-
Security Guard
3 days ago
Combs Security Services Philadelphia, United StatesJob Summary: · **Duties**: · - Patrol premises regularly to maintain order and establish a visible security presence · - Monitor and authorize entrance of vehicles or people in the property · - Detect any suspicious behavior and prevent vandalism, theft, or other criminal activit ...
-
Traffic Clerk
3 days ago
KLS Logistics Philadelphia, United StatesKLS Logistics is a leader in the fast-growing supply chain management and third-party logistics industry. Every day, we manage, store, and move products to ensure the success of our customers. · We've made a commitment to building strong teams and exceptional work environments so ...
-
Security Officer
6 days ago
INGLIS HOUSE Philadelphia, United StatesThe Inglis Security Officer has the primary responsibility to provide safety and security of all residents/consumers, employees, visitors, and property of Inglis. · - Security Officers are responsible for the execution of the duties and responsibilities as set out in the business ...
-
Overnight Concierge/door
1 day ago
FirstService Residential Philadelphia, United States**Job Overview**: · Provides exceptional customer service. Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accu ...
Dispatcher/Alarm Monitor - Philadelphia, United States - Constellis
Description
POSITION OVERVIEW
Monitor Force Protection Services and contract guard radio traffic, receive emergency and non-emergency phone calls, and monitor security alarm systems in Federal Buildings for all US states and territories. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems.
RESPONSIBILITIES
QUALIFICATIONS
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
WORKING CONDITIONS
PHYSICAL REQUIREMENTS
Dispatcher/Alarm Monitor professionals in Philadelphia
-
Lamar Thorpe
Google IT Support Professional Certified