- Ensure effective operation of stores in accordance with specific location performance standards as set by Company policy.
- Monitor operations to optimize performance potential.
- Control expenses, remaining within budget, and maintain required records/documentation and submit required reports, documentation, and summaries within given deadlines as required by management.
- Ensure that Store Managers train and cross train personnel in their duties utilizing Company training aides including Company recommended programs.
- Assist in interviewing and developing store personnel as needed.
- Ensure staffing levels and employee schedules are determined and implemented accordingly.
- Know the job duties of reporting personnel and ensure their completion to Company standards.
- Process sales transactions using POS devices and Company guidelines
- Implement bi-monthly Store Audits.
- Implement ComCept WMS at the store level, to gain efficiencies and accuracies in the pulling and receiving process.
- Direct and guide reporting managers in the performance of their job duties.
- Identify potential problems and work through with sales support network.
- Conduct self in professional manner to ensure customers' quality and service expectations are met.
- Give immediate attention to customer comments and complaints and mediate to resolution. Complete the appropriate nonconformance or corrective action form and forward accordingly.
- Assist with inside customer service, as needed, including servicing customers and/or processing their orders, including mixing paint.
- Monitor safety standards to ensure compliance with Company and Governmental regulations.
- Monitor and ensure the implementation and compliance with Company security standards including opening/closing store, truck security inspection, etc.
- Develop and implement collaborative processes to insure Industrial and Automotive are working together as one cohesive business unit.
- Bachelor's Degree in Business, Finance or related field, or
- 5+ years' experience in inventory, distribution and operational procedures.
- Billingual in English and Spanish
- In-depth understanding of distribution workplaces.
- Excellent written and verbal communication skills.
- Efficient in Microsoft office products; Excel, and Word
- Sitting, standing, bending, lifting of files and catalogs.
- Lifting up to 50-pounds, occasional 100-pounds.
- Computer work will be approximately 25% of your time.
- Attend various seminars and training as required.
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Description
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