- Ensure safety and security of vessels and facility.
- Establishes effective communications between departments to assist in the coordination of vessel tasking.
- Ensuring that all vessel drills are conducted and logged in accordance with USCG and the companies' requirements.
- Report 60 days in advance any upcoming inspections and certification renewals to the Director of Marine Operations, Port Captain, and Chief Port Engineer, and schedule inspection dates with the USCG.
- Ensures that all accident reports are completed promptly and accurately.
- Respond to customer interactions and unusual occurrences then document and report to upper management.
- Assist with vessel food and beverage management and inventory.
- Responsible for maintaining the proper scheduling of all marine personnel, ensuring optimal coverage.
- Oversees time and attendance for personnel, including time off requests and approvals, ensuring accuracy and compliance to maintain efficient staffing levels.
- Ensures that direct reports are meeting company standards based on their individual job descriptions and areas of responsibility.
- Set and maintain a schedule of captain crew performance evaluations, including regular ride-along observations, one-on-one conversations, and safety reviews while considering manager recommendations.
- Works to ensure compliance with all company policies.
- Assists Port Director and Human Resources Department to help handle and resolve personnel issues.
- Assists the Human Resources and Talent Acquisitions team to recruit, hire, train, and retain all staff within the port.
- Responsible for all marine personnel onboard and virtual company mandatory trainings.
- Collaborate with management to ensure budgetary guidelines are met.
- Additional job duties as assigned.
- Bachelor's degree or equivalent preferred.
- Capable of working in a fast-paced environment, both independently and in a team.
- Effective communication skills to direct crew, keep passengers safe, and relay pertinent information.
- 1-3 years of experience in a management role.
- Ability to analyze and solve problems while prioritizing tasks in order of importance.
- Ability to maintain calm and take control in various situations.
- Ability to lift fifty (50) pounds.
- Experience in Microsoft Suite.
- Master 100 Ton.
- Valid TWIC, First Aid, and CPR.
- FCC Marine Radio Operators Permit.
- Will be required to be available for work weekends, nights, and all major holidays.
-
People Operations Manager
1 week ago
Hingham Institution for Savings Hingham, United StatesIncorporated in 1834, Hingham Institution for Savings is one of America's oldest banks. The Bank provides commercial mortgage and relationship banking services in Boston, Nantucket, Washington, D.C. and the San Francisco Bay Area. Publicly-traded but family-run since 1993, our ob ...
-
Operations Manager
3 weeks ago
Manet Community Health Center Quincy, United States**General Definition and Scope of Job** · The Operations Manager will direct and supervise primary care group practice administrative functions from check-in to check-out (reception, scheduling, registration, insurance and payment processing to include eligibility and co-payment ...
-
Operations Manager
2 weeks ago
Sonesta Simply Suites Boston Braintree Braintree, United StatesThe Operations Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk, food service, housekeeping and administration of the business. The Operations ...
-
Operations Manager
3 weeks ago
Hampton Inn Boston - Braintree Braintree, United States**Compensation**: · $50,000 - $55,000 yearly · **Responsibilities**: · - Oversee daily operations of the front office including check-ins, check-outs, and guest inquiries. · - Implement and maintain high standards of guest service to ensure customer satisfaction. · - Train and su ...
-
Operative: Warehouse Manager
3 weeks ago
Crimson Solutions Hull, United StatesBe in the middle of it instead of just being there · Looking for: Doer / Warehouse Expert / Leader · #Production #Logistics #Change of Perspective #Dream Job #Doer #Leader · Your Benefits: · A versatile, varied and responsible range of tasks. · Flat hierarchies in a family-like c ...
-
Spa Operations Manager
5 hours ago
Inness Hospitality LLC Accord, United States**INNESS is an intimate country refuge, hotel, spa and restaurant located in Accord, New York. Situated on a campus of 225 pastoral acres, which include a 12-room farmhouse hotel, 28 guest cabins, restaurant, event barn, a 9-hole golf course, sporting outfitter, two swimming pool ...
-
Security Operations Manager
1 week ago
Securitas Inc. Quincy, United StatesThe **Operations Manager** will manage the security services and related operations provided to an assigned account including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, ...
-
Operations Manager
1 week ago
Jeremiah Program Boston, United States**ABOUT JEREMIAH PROGRAM** · Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training, and care ...
-
Operations Manager
2 weeks ago
Fooda Boston, United States**Who We Are**: · We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and ...
-
Operations Manager
1 week ago
Smarte Carte Boston, United States**OPERATIONS MANAGER - BOS Boston Logan International Airport - Full-Time** · **$ $62000 / year** · Weekends and holidays required as needed · **Full-time Benefits and Bonus eligible** · **BENEFITS**: · Smarte Carte Inc. offers competitive pay, and outstanding benefits including; ...
-
Operations Manager
2 weeks ago
Temco Logistics Boston, United States**Position: DFS Operations Manager** · **About us** · Temco Logistics has been delivering and installing home goods since its inception in 1968. As a subsidiary of The Home Depot. Completing more than 6,000 residential, business, job site and commercial deliveries per day, we hav ...
-
Operations Manager
2 weeks ago
DO & CO Boston, United StatesWe have a hugely exciting opportunity for an Operations Manager to join our DO&CO Family in Boston, MA · **In case you don't know who, we are**: · We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airlin ...
-
Operations Manager
3 weeks ago
WOMENS HEALTH SERVICES PC Brookline, United States**Women's Health Services** is seeking an **Operations Manager** to join our team. As a team member, you will be an important part of a well-established and growing independent abortion clinic. Responsibilities will include, but are not limited to: · - human resources coordinatio ...
-
Operations Manager
2 weeks ago
Chinese Culture Connection Malden, United States**Who We Are**: · Through diverse educational programs, cross-cultural dialogues, and special events, the Chinese Culture Connection (CCC) empowers Chinese immigrants and other Chinese-descended residents of Greater Boston to appreciate and retain their cultural heritage, develop ...
-
Operations Manager
3 weeks ago
TruGreen Watertown, United StatesFounded in 1973, TruGreen is the nation's leading lawn care provider, providing lawn, tree and shrub and pest services focused on exceeding its customers needs. The company operates more than 290 locations across the United States and Canada, with more than 14,000 employees. TruG ...
-
Operations Manager
1 week ago
Integrated Partners Waltham, United States**Job Summary**: · **Responsibilities**: · - Manage the day-to-day aspects of a financial planning practice · - Maintain CRM including client info, client contact/calls, defined system flows, and activities to ensure integrity of database · - Prepare all materials for client meet ...
-
Operations Manager
1 week ago
StaffDocs Boston, United StatesThis is a remote position. · Job Responsibilities: · Process optimization. Responsible for overseeing business process to maximize long-term profitability. Monitor organization wide operations, identify wastefulness, and implement strategies to make operations as efficient as po ...
-
Operations Manager
5 hours ago
WeDriveU Boston, United States**Company Description**: · The Operations Manager (OM) will report to the General Manager and assist with all supervisory duties outlined below. The OM will work onsite, as needed, at the client's location and will actively communicate with the client as well as other vendors. · ...
-
Operations Manager
1 week ago
StaffDocs Boston, United StatesThis is a remote position. · Job Responsibilities: · Process optimization. Responsible for overseeing business process to maximize long-term profitability. Monitor organization wide operations, identify wastefulness, and implement strategies to make operations as efficient as po ...
-
Operations Manager
2 days ago
Hornblower Cruises and Events, LLC Boston, United States**Boston Harbor City Cruises is seeking an Operations Manager out of our Boston, MA location** · **Salary Range: $60,000-$65,000** · **About You**: · This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System. · **About the Opportunity**: · The Op ...
Operations Manager - Hingham, United States - Alcatraz Cruises
Description
Boston Harbor City Cruises is seeking an Operations Manager Hingham, MASalary Range:
$60,000-$65,000
About You:
This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.
About the Opportunity:
The Operations Manager will manage daily operations to include the oversight of labor productivity, safety standards, and quality control as well as carry out managerial responsibilities in accordance with the company's policies, to ensure the highest level of Customer Service.
Essential Duties & Responsibilities:
Requirements & Qualifications:
About Us:
City Experiences' passion is to provide amazing experiences on land and water.
Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually.
If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles.By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer.We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.
Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.
