Operations Manager - Braintree, United States - Hampton Inn Boston - Braintree

Hampton Inn Boston - Braintree

Verified Company

Braintree, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Compensation:

$50,000 - $55,000 yearly

Responsibilities:

Oversee daily operations of the front office including checkins, checkouts, and guest inquiries.
Implement and maintain high standards of guest service to ensure customer satisfaction.
Train and supervise front desk staff to provide excellent customer service and handle any guest issues effectively.
Manage room inventory, reservations, and billing processes to optimize revenue and occupancy rates.
Collaborate with other departments to coordinate and improve overall guest experience and satisfaction.

Qualifications:

2+ years of experience in hotel front office operations
Strong organizational and timemanagement skills
Excellent communication and interpersonal abilities
Proficiency in hotel management software systems
US Work Authorization,

About Company
Encore Hospitality is devoted to bringing the highest quality, marketability, and functionality to the hotel and restaurant industries. Our utmost importance is to provide an unforgettable positive experience for the customer.

Our ability to locate potential properties, create brands, and seamlessly transition them into lucrative successful revenue streams sets us apart from other hospitality companies.

Encore Hospitality's foundation is grounded on our energetic, innovative, and hard-working employees at all levels of our company. Our goal is to unite people and create outstanding experiences for our guests.