Operations Manager - Boston, United States - Temco Logistics
Description
Position:
DFS Operations Manager
About us
Temco Logistics has been delivering and installing home goods since its inception in 1968. As a subsidiary of The Home Depot.
Completing more than 6,000 residential, business, job site and commercial deliveries per day, we have a proven track record of success and dependability.
Deliveries are completed 7 days a week directly from our customer sites or any of our strategically - located logistic terminals with over 500,000 square feet of space.
Benefits:
- Competitive compensation package
- 401k with match
- Health, Dental, and Vision Insurance
- Company Paid Life Insurance
- Paid Time Off
- Vacation, Sick and Holidays
Responsibilities:
Operations:
- Ability to direct a team of drivers and build relations quickly.
- Ability to go into the field and perform Safe Work Habit Audits.
- Ability to go into the field and perform Space and Visibility rides.
- Develop and submit to management a detailed daily delivery plan of fleet vehicle availability, staff assignments, and other resources to ensure all deliveries are completed successfully while maximizing fleet capacity and maintaining efficient routing.
- Supervise and observe the loading of trucks to confirm conformance to freight pulls, prevent product damage, and ensure the safe operation of the technicians.
- Train and enforce quality control standards that align with company safety programs.
- Coordinate fuel needs and preventative maintenance for vehicle fleet
- Regularly inspect all vehicles to ensure proper usage and care by Technicians and recommend corrective action as needed. Secure estimates for any vehicle repairs.
- Responsible for overseeing deliveries made 6 days a week.
- Must be able to communicate with the stores to provide the best customer service experience.
Routing:
- Assist with opening driving routes daily.
- Monitoring drivers and their routes.
- Ability to use routing software.
- Ability to route daily stops per day.
- Schedule and confirm delivery teams daily.
- Proficient with mapping locations and giving directions.
- Communicate with drivers and contact customers when required.
- Implement tasks, create reports, assist with daily operational needs, and complete assignments at General Manager's direction.
Qualifications and Skills:
- Minimum 3 years' experience in Operations and/or Logistics Management/Transportation
- Preferred deep understanding and knowledge of the home appliance industry, including installation.
- Preferred bachelor's degree in business administration or similar field preferred/experience.
- Preferred fluency in Spanish.
- Excellent communication and time management skills desired.
- Ability to follow written, verbal, and telephonic instructions.
- Must be proficient in Microsoft Word, Excel, and Outlook.
- Must be a team player.
- Must be a problem solver.
- Must have a good attitude.
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
INDExemptPay:
$65, $70,000.00 per year
Benefits:
- 401(k)
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Weekends as needed
Work Location:
On the road
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