- Work collaboratively in an interdisciplinary coordinated care team, promoting patient centered care, performing receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients.
- Support patient safety standards through correct identification of all patients through use of two forms of identification. The incumbent facilitates and supports data integrity initiatives at the frontline.
- Assist patients, family members, and multidisciplinary staff while maintaining unit flow. Provide direct customer and patient services that are prompt, friendly, and cooperative.
- Answer/receive and route phone calls in a courteous and timely manner, determining the nature of requests and providing the information desired using privacy rules and established unit processes.
- Assist in outside provider record retrieval, managing faxes, provider orders and mail in a timely and proficient manner.
- Independently manage position responsibilities with little supervision as well as set priorities and deadlines adjust the flow and sequencing of the work to meet team and patient needs.
- Routinely seek to improve processes that effect outcomes and benefit the service.
- Maintain an accurate schedule for interdisciplinary team meetings (IDTs), notifying team members per email of schedule including notification of any changes.
- Ensure an accurate appointment sheet is maintained and posted daily.
- Prepare for admissions and discharges, completing admission packet prior to patient arrival and preparing discharge packets ensuring they are completed and ready prior to discharge.
- Enter work orders with appropriate follow-up notifying Nurse Manager or designee regarding any delays.
- Maintain and order clerical supplies ensuring adequate supplies are available, being mindful of not being wasteful or overstocking of supplies. Maintain a clean and safe work area.
- Coordinate administrative services for Veterans, family members, caregivers, and public, administrative, and clinical staff to ensure continuity of inpatient and outpatient care. Return to clinic (RTC) appointments are followed-up with and scheduled appropriately. If travel is required, ensures this is set up to and from the appointment.
- Develop and maintain effective working relationships with all clinical and administrative staff in determining priorities of activities in support of direct patient care and willingly assist co-workers.
-
Department Support Assistant
5 days ago
Trinity Health Corporation Des Moines, United StatesEmployment Type: · Part time · Shift: · Rotating Shift · Description: · 7 South Cardiac Telemetry Heart Failure Unit description: · 7 South is a 36-room cardiac/telemetry floor and, while we focus on congestive heart failure and other comorbidities, we see a lot of different pati ...
-
Department Support Assistant
4 days ago
Trinity Health DES MOINES, United States**Employment Type:** · Part time · **Shift:** · Rotating Shift · **Description:** · 7 South Cardiac Telemetry Heart Failure Unit description: · 7 South is a 36-room cardiac/telemetry floor and, while we focus on congestive heart failure and other comorbidities, we see a lot of di ...
-
Medical Support Assistant
1 week ago
Veterans Affairs, Veterans Health Administration Des Moines, United StatesSummary The Medical Support Assistant (MSA) provides a crucial link between nurses, providers, and patients. An MSA is often the first person a patient meets when accessing the medical facility for services, and therefore, needs to be prepared to address injured, sick, and/or men ...
-
Medical Support Assistant
2 weeks ago
Department Of Veterans Affairs Des Moines, United States Full timeSummary · The Advanced Medical Support Assistant (AMSA) provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. The AMSA works closely with clinical personnel to ensure Veterans receive ...
-
Medical Support Assistant
1 week ago
Department Of Veterans Affairs Des Moines, United States Full timeSummary · The Medical Support Assistant (MSA) provides a crucial link between nurses, providers, and patients. An MSA is often the first person a patient meets when accessing the medical facility for services, and therefore, needs to be prepared to address injured, sick, and/or m ...
-
Supervisory Medical Support Assistant
1 day ago
Veterans Health Administration Des Moines, United States Full timeThe VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee opera ...
-
Private Duty Nurse
6 days ago
Aveanna Healthcare Des Moines, United StatesLicensed Practical Nurse (LPN) · Aveanna Healthcare, the largest pediatric home health care company in the U.S., is hiring compassionate Licensed Practical Nurses (LPN) to provide skilled nursing care to patients in the home. We are the hearts of 30,000 caregivers and trusted by ...
-
Trinity Health DES MOINES, United States**Employment Type:** · Full time · **Shift:** · Evening Shift · **Description:** · Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cult ...
-
Trinity Health Corporation Des Moines, United StatesEmployment Type: · Full time · Shift: · Evening Shift · Description: · Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs ...
-
Omega Innovations Hawkeye, United StatesOur client is a specialized pharmaceutical company that conducts research, develops, manufactures, and markets branded prescription and non-prescription products in over 60 countries across five continents. The company's expertise in research and development is evident through it ...
-
Sat/Sun Department Support Assistant OBED
3 days ago
MercyOne Des Moines, United States Part timeJOB DESCRIPTION Employment Type: · Part time Shift: · Day Shift Description: · Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recogn ...
-
Nursing assistant
5 days ago
Phoenix Innovations Des Moines, United StatesWe are Trio Personnel Management - your regional staffing agency. Our entire management team, employees, and staff have extensive experience in temporary staffing, recruitment, sales, customer service, recruiting, and employee care, and are dedicated to providing exceptional serv ...
-
Nursing assistants
2 weeks ago
Titan Industries West Des Moines, IA, United States FreelanceJoin our team (CARE SERVICE DieVier) in West Des Moines, IA, starting immediately and with no fixed end date, in full-time or part-time as a · **CARE ASSISTANT (M/F/D) for support + household care** · Career changers and beginners are welcome, as well as individuals with complete ...
-
Nursing specialist
1 week ago
Spectrum Dynamics Whitmer, United StatesDo good at Lafim-Diakonie for the elderly. We are currently seeking a part-time (30 hours/week) nursing professional (m/f/d) for our social station in Angermünde, located at Schwedter Straße 11 in 16278 Angermünde. Our social station provides household support, outpatient care, a ...
-
Helper: Green Maintenance
1 week ago
ZephyrTech West Des Moines, United States"We are looking for motivated employees for over 500 different professions. And that's all over Germany. Whether experienced professionals or career starters - we offer numerous entry and further training opportunities. · At the earliest possible date, we are looking for you full ...
-
Junior Automation Technology Employee
5 days ago
Sapphire Solutions Whitmer, United StatesWe are a company within the Roman Mayer Logistik GROUP, forming a highly motivated team of over employees in Europe for the areas of transport, contract logistics, distribution, and packaging management. · At our location in Nuremberg, we work as a fulfillment service provider in ...
-
General Surgery Job Near Des Moines, IA
2 days ago
Atlantic MEDsearch Des Moines, United StatesAn established hospital-based practice is seeking a BC/BE General Surgeon to join them. Work alongside 1 other General Surgeon and an experienced surgical team. The incoming physician will perform a variety of bread-and -butter general surgery procedures, including endoscopies. R ...
-
Trinity Health Corporation Des Moines, IA , USA, United StatesEmployment Type: · Part time · Shift: · Rotating Shift · Description: · GENERAL SUMMARY: · Performs clerical work and coordinates communications within the assigned nursing unit. Facilitates communication between the nursing unit and other hospital departments. · ESSENTIAL FUNCTI ...
-
Trinity Health Des Moines, IA , USA, United States**Employment Type:** · Part time · **Shift:** · Rotating Shift · **Description:** · **GENERAL SUMMARY** **:** · Performs clerical work and coordinates communications within the assigned nursing unit. Facilitates communication between the nursing unit and other hospital department ...
-
Aurora Ventures Crocker, United StatesAbout Unicon GmbH: · As an expert in end-user computing, we provide a high-performance operating system and efficient management solution for managing all end devices. With our solutions, employees can work remotely and flexibly - whether in a home office, office, or on the go, w ...
Medical Support Assistant - Des Moines, United States - Department Of Veterans Affairs
Description
Summary
The Medical Support Assistant (MSA) provides a crucial link between nurses, providers, and patients. An MSA is often the first person a patient meets when accessing the medical facility for services, and therefore, needs to be prepared to address injured, sick, and/or mentally ill individuals using the ICARE values of integrity, commitment, advocacy, respect, and excellence with the intent to provide exceptional health care that improves the health and well-being of the individual.
Duties
VA Careers - Medical Support Assistant:
Total-Rewards-of-an-Allied-Health-VA-Career-
Medical Support Assistant:
Major duties include, but are not limited to:
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases.
Paid Time Off: 37-50 days of annual paid time offer per year days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year).
Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
