- The MetroStar People & Culture TeamWhat we want you to know:In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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IT Support Technician
1 week ago
Marathon TS Washington, United StatesMarathon TS is seeking a IT Support Technician in support of a federal client in Washington, DC. · Responsibilities: · Provide 2nd level escalation support to the Tier 1 Help Desk. · Provide remote and on-site troubleshooting for hardware and software support. · Resolve Call Cen ...
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IT Support Technician
3 days ago
Office of the Chief Financial Officer Washington, United StatesGovernment of the District of Columbia · Office of the Chief Financial Officer (OCFO) · IT Support Technician · $49, $70,595.00 · The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the G ...
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IT Support Technician
1 week ago
Tecknomic Washington, United StatesTecknomic is searching for IT Support Technician professionals for upcoming long-term projects with the Baltimore County Public School System (BCPSS). These are full-time, onsite positions with Tecknomic and the project is with BCPSS. This role is expected to become available aft ...
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IT Support Technician
2 days ago
Thornton Tomasetti Washington, United StatesThornton Tomasetti applies engineering and scientific principles to solve the world's challenges. An independent organization of creative thinkers and innovative doers collaborating from offices worldwide, our mission is to bring our clients' ideas to life and, in the process, la ...
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IT Support Technician
3 weeks ago
General Dynamics Washington, United StatesResponsibilities for this Position · Location: USA DC Washington - 100 F St NE (DCC087) · Full Part/Time: Full time · Job Req: RQ171927 · Type of Requisition: · Pipeline · Clearance Level Must Currently Possess: · None · Clearance Level Must Be Able to Obtain: · None ...
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IT Support Technician
3 days ago
Office of the Chief Financial Officer, Washington, DC Washington, United StatesSalary: $49, $70,595.00 Annually · Location : Washington, DC · Job Type: Full-Time · Job Number: 23-IT-OCIO-0008 · Department: Office of the Chief Information Officer · Opening Date: 03/14/2023 · Closing Date: Continuous · Job Details · SERVICING PERSONNEL OFFICE/UNIT: Off ...
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Support Technician
1 week ago
Ageatia Global Solutions Washington, United StatesDepartment Description · At Client, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are t ...
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Support Technician
2 weeks ago
Ageatia Global Solutions Washington, United StatesJob Duties: Programming of mobile and portable radios, and infrastructure (training will be provided). · Organize and pack radio kits for shipment. · Data entry into MS Excel spreadsheets and MS Word forms to include barcode scanning. · Equipment Unloading/loading of pallets. · P ...
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Desktop Support Technician
5 days ago
eTeam Washington, United StatesPosition: Desktop Support Tech · Location: Washington, DC · Duration: 6 Month contract to hire on W2 · Pay rate: $20/hr. on W2 · Responsibilities · Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, i ...
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Desktop Support Technician
1 week ago
INSPYR Solutions Washington, United StatesTitle: Desktop Support · Location: Washington, DC, fully onsite · Duration: 3 month contract to hire · Compensation: 22-25/hr, 45-50k on conversion · Work Requirements: Ability to obtain a public trust clearance or posses an active one · Desktop Support to support a Federal Gover ...
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Desktop & Client Support Technician
3 weeks ago
Tandym Group Washington, United StatesA globally recognized media organization in Washington, D.C. is currently seeking a new Desktop & Client Support Technician for a Tier II position with their team. ***The schedule would be Monday to Thursday (12pm to 9pm) and Sunday (6am to 3pm) with Fridays & Saturdays being off ...
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Helpdesk Support Technician
6 days ago
Tecknomic Washington, United StatesTecknomic is searching for Helpdesk Support Technician professionals for upcoming long-term projects with the Baltimore County Public School System (BCPSS). These are full-time, onsite positions with Tecknomic and the project is with BCPSS. This role could become available in ear ...
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Customer Support Technician
6 days ago
MetroStar Corporation Washington, United StatesAs Customer Support Technician, you'll provide Tier 1- 3 on-site technical Support via Desk side, Phone, and Email for the Department of State. If you want to join a company that values great communication skills, the ability to learn new business and software applications to sup ...
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Program Support Technician
2 weeks ago
NuAxis Innovations Washington, United StatesProgram Support Technician · Location Washington, DC · # of openings 1 · Salary Range (Min-Max) 00 · We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. · Technology is our Passion. People are our Purpose. · We know t ...
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Desktop Support Technician
2 weeks ago
Leidos Washington, United States· NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, servic ...
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Sr. Customer Support Technician
3 days ago
MetroStar Systems Washington, United StatesAs Sr. Customer Support Technician, youll provide Tier 1- 3 on-site technical Support via Desk side, Phone, and Email for our high profile government customer. If you want to join a company that values great communication skills, the ability to lear Support Technician, Technician ...
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Training Technician Supporting the ATF
3 days ago
FSA Federal Washington, United States: · Be a part of the nationwide law enforcement initiative that removes the tools of crime from criminal organizations, depriving wrongdoers of proceeds from their crime and impacting the infrastructure of criminal enterprises. · FSA Federal (FSA) is focused on delivering unsur ...
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Personnel Security Support Technician
1 week ago
C2 Essentials Washington, United StatesThis Statement of Work (SOW) details the efforts required of the Naval Sea Systems Command (NAVSEA) Headquarters (HQ), Personnel Security (PERSEC) Support Technician - Contractor (hereafter referred to as the PERSEC Contractor). In general, the Contractor is responsible for provi ...
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Support Technician
4 weeks ago
FLASH Technology Group Washington, United StatesTS/SCI with Polygraph required. · DAYS M-F 8 Hour shifts between the Hours of 6am - 6pm. · Troubleshoot, install, and support the configuration of hardware devices CONUS and OCONUS. Includes workstations, monitors, printers, peripherals, servers, network equipment, cables labeli ...
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Tier 2 IT Support Technician
3 days ago
Amentum Washington, United StatesAmentum is seeking **Tier 2** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who are passionate about making a difference by working on critical efforts we manage as a premier government contractor. · _We ...
Customer Support Technician - Washington, United States - MetroStar Corporation
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Description
As Customer Support Technician, you'll provide Tier 1- 3 on-site technical Support via Desk side, Phone, and Email for the Department of State.
If you want to join a company that values great communication skills, the ability to learn new business and software applications to support our high-profile Federal Government customer and are open to commuting to Washington, D.C.
we want you to work for MetroStarWe know that you can't have great technology services without amazing people.At MetroStar, we are obsessed withour people and have led a two-decade legacy of building the best and brightest teams.
Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission:A passion for our people. Value for our customers.
If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description belowWhat you'll do:
You'll work hand in hand with the Customer Engagement team members to provide on-site desk and phone helpdesk technical support for Department of State customersYou will be responsible for interfacing with customers to handle technology-related service requests, incidents, and problems (phone, desktop, applications, audio/visual, mobile device, and/or network connectivity) within established service levelsYou will diagnose, examine and/or resolve customer inquiries and incidents and implement appropriate resolution where possibleDevelop and maintain strong relationship with business partners and internal/external team membersIdentify issues and escalate/manage resolution as requiredResolve issues escalated from Junior Customer Support Technician where possibleYou may lead or manage individuals such as Junior Customer Support TechnicianWhat you'll need to succeed:You have active Interim or Secret government security clearance (or be clearable).You have 3 years of providing helpdesk technical supportHave experience working with Microsoft Office application software and Windows desktop operating systems, including the ability to learn new software applications quickly.
You're willing to commute to Washington, D.C.Like we said, we are big fans of our people. That's why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.Don't meet every single requirement? Studies have shown that women, people of color and the LGBTQ+ community are less likely to apply to jobs unless they meet every single qualification.
At MetroStar we are dedicated to building a diverse, inclusive, and authentic culture, so, if you're excited about this role, but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to go ahead and apply.
We pride ourselves on making great matches, and you may be the perfect match for this role or another one we have.
Best of luckAll qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Furthermore, they do not establish a contract for employment and are subject to change at the discretion of MetroStar Systems.
Not ready to apply now? Sign up to join our newsletter here."EEO IS THE LAW MetroStar Systems, LLC (MetroStar) invites any employee and/or applicant to review the Company's Affirmative Action Plan.
This plan is available for inspection upon request by emailing "