Program Manager, Technical Delivery and Data Capabilities for Cloud - Raleigh, United States - Truist

Description

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

As the program manager overseeing and executing the technical delivery and data capabilities for Truist's Cloud Group, you'll have a significant impact on the risk/control and overall roadmap and maturity of Truists' Cloud presence, spanning Azure, AWS, and various SaaS/PaaS providers.

You'll be responsible for working across various internal groups, briefing senior leadership, and holding individuals and organizations accountable for various deliveries. You'll define key elements of the program strategy, including refining ideas into measurable objectives, defining and reporting on KPIs and KRIs, and maintaining the program delivery materials with support from workstream PMs.

This is a visible and upwardly mobile role, with significant exposure to senior Truist leadership. The successful candidate will bring strong communications, analysis, empathy, and willingness to hold others accountable.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Develop and maintain program design, delivery material, strategic content, and KPIs/KRIs, standards, and technology in support of Truist's Cloud & Automation portfolio. Create and implement processes and procedures to support the data capabilities needed to respond to various stakeholder requests for Cloud data.
2. Provide subject matter expertise in the planning and execution of cloud program and data management activities such as data aggregation, cleansing, cloud program and data management, data quality, data privacy or records management.
3. Drive solution design and execution of multi-pronged cloud governance efforts that span across platforms and business/technology areas to address enterprise data needs.
4. Implement strategic data governance capabilities by working with business and technology partners to document requirements and create action plans.
5. Perform oversight and inspection of critical cloud program and data management practices for adherence to established policies and procedures
6. Identify delivery and cloud data issues and work with technology, risk, and business partners to triage, track, communicate, mitigate, and remediate the issues to closure.
7. Support the production of metrics and measures to track progress and adherence, escalating as needed to various committees for visibility and program accountability.
8. Understand and integrate relevant regulations and industry trends into work plans, exploring emerging frameworks and assessing feasibility using proof of concepts.
9. Collaborate closely with peer teams to ensure coordination, synergy and seamless overall execution.
10. Champion and drive improvement in enterprise cloud program and data capabilities best-practices throughout the organization.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Undergraduate degree in either computer science, analytics, data engineering, finance or equivalent degree.
2. At least 3 years of experience driving enterprise data strategy, data execution, data engineering or software delivery
3. Expert problem-solving skills and being able to define detailed strategies
4. Experience in financial services or payments industry
5. Experience in meeting regulatory obligations and operating in a highly regulatory environment on the cloud
6. Experience in building a high performing team

Preferred Qualifications:

1. Master of Business Administration (MBA) or other graduate or advanced-level certification
2. History of effective performance within shared service, matrix, or federated environments
3. Internal or external consulting experience, Transformation/Program delivery
4. Experience with formalized organizational assessment practices (e.g. Capability Maturity Model), including implementation of recommended improvements
5. Knowledge of service management, program management and data tools and platforms used for managing, storing, querying, testing, loading and transforming data (e.g. Excel, Tableau, ServiceNow, Aris, Clarity, Rally (Version One).
6. Experience building/leading Agile (Scaled Agile Framework, Kanban/SCRUM) delivery teams and organizations following Agile models

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Occasionally (Less than 25% of the time)

Walking

Occasionally (Less than 25% of the time)

Bending

Occasionally (Less than 25% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site )

. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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