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    Sales Associate - New York, United States - Este Lauder Pty. Limited

    Este Lauder Pty. Limited
    Este Lauder Pty. Limited New York, United States

    1 week ago

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    Job Description Sales Associate - Le Labo - 35 hours - Nolita - New York, NY ( **Job Number:**

    **Primary Location**

    : Americas-US-NY-New York * Ensuring a welcoming environment for client in the store

    Sharing with the client his/her knowledge on the art of fine perfumery, on the brand, and on the collection

    Compounding perfumes, labeling and boxing the products

    Building client database by gathering all clients information

    Addressing and successfully resolving client situations according to company philosophy and escalating to corporate level for specific request

    Le Labo is a niche perfume company, born in Grasse and raised in New York City. We sparked a revolution ten years ago and today, we remain unconventional in the luxury perfumery market.

    Every fragrance is freshly hand-blended and each label is personalized, before the eyes of our clients, at the moment of purchase.

    Mindful in everything we do from fragrance creations to where we choose to open a new boutique our primary mission is to share the beauty of our craft with the world. It is more than just product; Le Labo offers sensorial experiences, memories and a point of view. It is a lifestyle.

    Our distribution is intentionally selective: only 51 lab-boutiques worldwide and limited counters with curated partners.

    Our global office is based in New York City and our European office is based in London. We are also a recent addition to the Este Lauder family.

    **ABOUT THE POSITION:**

    Our lab technicians are brand ambassadors. They are storytellers that share the beauty of our craft with our clients. Their mission is to create unique and memorable experiences for all who wander into our boutiques.

    **Clients interactions**

    **In-store operational duties**

    Up-keeping the maintenance of the boutique

    Monitoring the daily sales chart

    Ensuring a full stock of merchandise on the floor and transferring from the stock room to the floor as needed

    Assisting in monthly Supply Orders for partnering business

    **Online/phone operational duties**

    Receiving and processing phone, online, and Postmates orders

    Fulfilling the orders with accuracy and efficiency

    Working together with the team to ship the orders in a timely manner

    Assisting online customers with additional support and information

    **Additional responsibilities**

    Assisting in in-store private events and corporate orders as well as additional brand projects

    Assisting the store manager on the training of new hires

    Strong work ethic

    Passionate and ambitious

    Take great care and pride in crafting every creation for the client

    High energy, positive and optimistic personality

    Team player, works well in a team environment to achieve a common goal

    Curious to explore new skills

    Strong organization and attention to detail skills

    Multi tasking: prioritizing and managing time wisely

    Ability to quickly learn new procedures and processes

    Communication skills: excellent written, verbal & interpersonal skills

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