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    Field Service Technician - Chicago, United States - Sungrow Power Supply Co., Ltd.

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    Utilities / Energy
    Description

    The Company:

    Sungrow is a renowned global leader in technology and research, specializing in PV inverter systems and energy storage solutions for residential, commercial, and utility-scale applications. Founded in 1997 by Professor Cao Renxian, with a remarkable 26-year history of growth and success. Sungrow is recognized as the most reliable inverter brand globally. The company maintains a strong customer focus, emphasizing innovation through a dedicated R&D team, and investment in cutting-edge testing facilities approved by top certifications. Sungrow offers a wide range of products including PV inverters, energy storage systems, floating PV plants, EV charging solutions, and renewable hydrogen production.

    The Position:

    This is an exciting and fast-paced role reporting to the Regional Field Service Supervisor. The successful candidate will play a pivotal role within the service team, acting as the primary technical support for sales teams across commercial, industrial, and utility-scale sectors.

    Key Responsibilities:

    • Lead complex field engineering assignments
    • Conduct pre-commissioning and commissioning of solar inverters
    • Manage Preventive Maintenance projects
    • Troubleshoot and test solar inverters and components
    • Identify and address technical issues in solar plants
    • Collaborate with design engineering for system improvements
    • Provide training and create technical documentation
    • Research alternative components for field use
    • Supervise field service engineers and service providers
    • Work independently to resolve high-level technical issues
    • Collaborate across engineering disciplines for project maintenance
    • Ensure compliance with engineering standards and procedures
    • Conduct site visits and engineering studies
    • Support technical proposal development

    Minimum Requirements:

    • 7+ years of engineering experience
    • 5 years of experience in solar inverters
    • Proficiency in test equipment and hand tools
    • Strong problem-solving and communication skills
    • Proficiency in Microsoft Office Suite
    • Knowledge of OSHA and electrical safety standards
    • Experience with MV transformers

    Education & Certificates:

    • Bachelor's degree in Engineering
    • Experience in the solar and power electronics industries

    Competencies:

    • Strong technical problem-solving skills
    • Initiative and excellent communication skills
    • Attention to detail and strong organizational skills
    • Customer-oriented with a focus on technical support

    Travel:

    • Required: 80%+

    Work Location:

    • Full-time position based in TX
    • No visa sponsorship available

    Compensation:

    • Competitive compensation based on experience
    • Comprehensive benefits package and growth opportunities

    The base pay for this role in certain states ranges from $36 to $40 per hour, excluding additional benefits. Factors such as skills, qualifications, and location influence the final offer.

    Sungrow is an equal opportunity employer. Only candidates meeting the requirements will be contacted. Thank you for considering Sungrow.


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